MacBook Neo Repairs
SimplyFixIt specialises in fixing the MacBook Neo, including current and previous generations. We handle Genuine Apple Display Assembly, macOS Install or Upgrade, Diagnostics, Battery Replacement and Keyboard Repair at our Edinburgh repair centre and through our nationwide courier service.
Customers in Edinburgh can visit our repair centre at Bruntsfield Place and speak to the technicians who will work on their device. If you live farther away, book online and use our mail-in service; we regularly repair devices for customers across the UK. We have fixed Macs for customers as far away as Devon, as well as thousands much closer to home.
All repairs include a warranty on parts and workmanship where parts are fitted. We do not access your personal data during hardware repairs unless you explicitly ask us to investigate a software or data issue. Trusted in Edinburgh since 1996, independent by choice, we take on out-of-warranty repairs even when Apple says a Mac is beyond economical repair.
What's wrong with your MacBook Neo?
Choose the repair you need. If there is more than one screen option, the guide below explains the difference before you choose.
Genuine Apple Display Assembly
Apple genuine£299.00
macOS Install or Upgrade
£99.00
Diagnostics
Not sure?£99.00
Battery Replacement
£199.00
Keyboard Repair
£199.00
About this model
Check this is your device
MacBook Neo repairs on this page cover the following Apple model details.
- Apple model number
- A3404
- Model identifier
- Mac17,5
- Apple ID
- Mac17,5
You can usually find the A-number in the small print on the device casing.
Technical specifications
These details help match searches for Apple model names, A-numbers and technical descriptions.
- Device
- MacBook Neo
- Colours
- Blush
- Citrus
- Indigo
- Silver
Apple introduced the MacBook Neo as part of its March 2026 product launches on March 4, 2026. It has been posited that the strategy behind the MacBook Neo is as an entry-level laptop aimed at mainstream users and students. According to an Apple marketing executive, the name "MacBook Neo" was chosen to feel fun, friendly, and fresh.The MacBook Neo is the lowest priced laptop that Apple has ever sold.