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MacBook Neo macOS Install or Upgrade

We install or upgrade macOS where the Mac is compatible, then test startup and basic operation.

  • Repair warranty on fitted parts
  • Edinburgh repair centre since 1996
  • Typical turnaround: confirmed after inspection and parts availability

What this repair covers

We install or upgrade macOS where the Mac is compatible, then test startup and basic operation. We inspect, repair and test your MacBook Neo before collection or return.

Choose this repair if

  • Mac will not boot properly
  • macOS needs reinstalling
  • Preparing a Mac for sale or reuse
  • Software upgrade support needed

What is included

  • Compatibility checked
  • macOS installed or upgraded where possible
  • Startup tested
  • Advice on backup and data where needed

In-store or mail-in

You can book this macOS Install or Upgrade online, then either bring your device to SimplyFixIt in Edinburgh or arrange tracked delivery to us. For mail-in repairs, you remain responsible for the journey to SimplyFixIt and we arrange insured return delivery after the repair.

Data and warranty

Most hardware repairs do not require us to access your data. Please keep a backup where possible. Repairs are tested before handover and include our repair warranty for the part fitted.

What happens next

  1. Choose in-store or mail-in checkout. The displayed total includes any return delivery charge.
  2. We confirm the fault and the repair route before work begins.
  3. We fit the required part and test the device.
  4. You collect from SimplyFixIt or receive the device back by insured delivery.

Mac repair notes

For Mac repairs we will confirm any extra work before proceeding. If liquid damage or another fault changes the repair path, we will contact you before doing additional paid work.

Check this is your device

MacBook Neo repairs on this page cover the following Apple model details.

Apple model number
A3404
Model identifier
Mac17,5
Apple ID
Mac17,5

You can usually find the A-number in the small print on the device casing.

Technical specifications

These details help match searches for Apple model names, A-numbers and technical descriptions.

Open to the public

An exterior view of the simplyfixit store at bruntsfield place.

Address.

78 Bruntsfield Place
Edinburgh,
EH10 4HG
United Kingdom
0131 549 8820
[email protected]

Opening Times

  1. Monday: 09:00 – 17:00
  2. Tuesday: 09:00 – 17:00
  3. Wednesday: 09:00 – 17:00
  4. Thursday: 09:00 – 17:00
  5. Friday: 09:00 – 17:00
  6. Saturday: Closed
  7. Sunday: Closed
Show map & directions.

© 1996 - 2026 SimplyFixIt – For more information, please visit SimplyFixIt.co.uk