MacBook Neo macOS Install or Upgrade
What this repair covers
We install or upgrade macOS where the Mac is compatible, then test startup and basic operation. We inspect, repair and test your MacBook Neo before collection or return.
Choose this repair if
- Mac will not boot properly
- macOS needs reinstalling
- Preparing a Mac for sale or reuse
- Software upgrade support needed
What is included
- Compatibility checked
- macOS installed or upgraded where possible
- Startup tested
- Advice on backup and data where needed
In-store or mail-in
You can book this macOS Install or Upgrade online, then either bring your device to SimplyFixIt in Edinburgh or send it to us by post. Mail-in repairs include insured return delivery by courier.
Data and warranty
Most hardware repairs do not require us to access your data. Please keep a backup where possible. Repairs are tested before handover and include our repair warranty for the part fitted.
What happens next
- Choose in-store or mail-in checkout.
- We confirm the fault and the repair route before work begins.
- We fit the required part and test the device.
- You collect from SimplyFixIt or receive the device back by insured delivery.
Mac repair notes
For Mac repairs we will confirm any extra work before proceeding. If liquid damage or another fault changes the repair path, we will contact you before doing additional paid work.
We install or upgrade macOS where the Mac is compatible, then test startup and basic operation.
Check this is your device
MacBook Neo repairs on this page cover the following Apple model details.
- Apple model number
- A3404
- Model identifier
- Mac17,5
- Apple ID
- Mac17,5
You can usually find the A-number in the small print on the device casing.
Technical specifications
These details help match searches for Apple model names, A-numbers and technical descriptions.
- Device
- MacBook Neo
- Colours
- Blush
- Citrus
- Indigo
- Silver