Reviews of SimplyFixIt

SimplyFixIt
78 Bruntsfield Place, Edinburgh, EH10 4HG
4.7 out of 5 stars, based on 2697 reviews
 

Recent customer reviews of SimplyFixIt

,
Edinburgh
5 out of 5 stars.
Fri, 11 August 2017
Great follow up service after a faulty replacement screen.
,
Edinburgh
5 out of 5 stars.
Mon, 7 August 2017
I have recommend SimplyFixIt to friends and family. I use the Juniper Green branch and the staff are most helpful, especially talking the patience to explain anything that an older person can't pick up first time.
,
Edinburgh
4 out of 5 stars.
Mon, 7 August 2017
All perfect
,
Edinburgh
5 out of 5 stars.
Sat, 5 August 2017
We always receive pleasant and competent service and would recommend to friends and family
,
Edinburgh
5 out of 5 stars.
Sat, 5 August 2017
excellent friendly service by ***, and they actually manage to salvage stuff from a 10 years old harddisk.
,
Edinburgh
5 out of 5 stars.
Sat, 5 August 2017
I Found Them Very Helpful & Also Very Patient With ME As I am not Very knowledgeable As Regards To Computer Talk , All I can Say Is If You Are like Me You cant do better than Use "SIMPLYFIXIT" Regards . ***
,
Edinburgh
5 out of 5 stars.
Fri, 4 August 2017
Great service, fast, no hidden fees and very friendly staff!
,
Edinburgh
5 out of 5 stars.
Fri, 4 August 2017
Very helpful and solved the problem quickly
,
Edinburgh
5 out of 5 stars.
Fri, 4 August 2017
Excellent service, I was kept informed about everything and the repairs were done very promptly. Very friendly and competent staff.
,
Edinburgh
5 out of 5 stars.
Thu, 3 August 2017
Having suffered a catastrophic accident with my Ext hard drive, I was offered a fast service by Paul at the Waverley Steps branch. Everything worked out as he said it would and I have to thank him both for his expertise and for his calming efficiency which saved the day for me.
,
Edinburgh
5 out of 5 stars.
Thu, 3 August 2017
Very helpful and quick service
,
Edinburgh
5 out of 5 stars.
Thu, 3 August 2017
Very helpful
,
Edinburgh
5 out of 5 stars.
Wed, 2 August 2017
i would never go passed this company Every computer, laptops, and I Pads.WE HAVE all purchased with them and breakdowns

There after care service is brilliant .Always giving a helping hand if you are stuck with anything.The staff are all excellent and they know there stuff.

I have just bought a I.PAD 12.9 258GB and i am going to pick it up at the beginning of the week.If ia not sure bout anything .There is a staff member ready to give a helping hand,

They have quite a few shops now and i am sure they will continue to grow.The one shop we have always been JUNIPER GREEN BRANCH .This is so convenient for us as we stay in Baberton plus easy parking .Looking forward to using my new I PAD 12.9

FINALLY I WOULD HAVE NO PROBLEM IN RECOMMEND THEM TO USE THIS COMPANY

,
Edinburgh
3 out of 5 stars.
Wed, 2 August 2017
Recent computer crash service:
Good side: very prompt and courteous attention, and completion on time. Work generally seems very good.
But I have one complaint:
Very disappointed to find an inferior Word package (Word Starter) installed - without any prior notice. I called Microsoft directly and, in an hour or two, they removed it, installing instead a 2013 version ('Home and Student') matching very closely my crashed version. All seems well now.
***

,
Edinburgh
5 out of 5 stars.
Mon, 31 July 2017
I had an issue with an iPad2 I bought from you on eBay, where the screen was blank. I send the iPad back under warranty and was delighted with both your excellent communication and a speedy fix to the iPad. It now works perfectly, so thank you for your excellent support, speedy fix and great communication to describe what you found to be wrong with it and what was fixed. Very satisfied.
,
Edinburgh
5 out of 5 stars.
Mon, 31 July 2017
I honestly could not be more satisfied with the service I have received on various occasions from simply fix it. The staff are just so polite and helpful. It always seems expensive but I guess that is just what these things cost. Many thanks!
,
Edinburgh
5 out of 5 stars.
Mon, 31 July 2017
I was delighted with the service I was given to fix my iPhone and would definitely recommend the shop and won't hesitate to return again in the future.
,
Edinburgh
5 out of 5 stars.
Fri, 28 July 2017
Excellent service
,
Edinburgh
5 out of 5 stars.
Fri, 28 July 2017
Helpful efficient and very kind staff
Trust their expertise absolutely.
Honest and straightforward advice
Thank you.

,
Edinburgh
5 out of 5 stars.
Fri, 28 July 2017
Great customer service and quick
,
Edinburgh
5 out of 5 stars.
Fri, 28 July 2017
Friendly and helpful service even got some holiday tips .
The company is growing but I still feel when I am at my local store that it is a personal service .

,
Edinburgh
5 out of 5 stars.
Thu, 27 July 2017
No improvement necessary!
,
Edinburgh
5 out of 5 stars.
Thu, 27 July 2017
Great value IPAD screen repair. Completed on time and kept me informed when ready to collect
,
Edinburgh
5 out of 5 stars.
Thu, 27 July 2017
Having approached Simply Fix It to add extra RAM, it was explained to me that an SSD drive would also help. This was absolutely the case and I am grateful. The only slight problem was recovering my email accounts - but all is fine now.
,
Edinburgh
5 out of 5 stars.
Wed, 26 July 2017
Simply fix has been myour standby over the years. I have always experienced kind professional and excellent service from them. I have only once been dissatisfied with their service and that was minor due to one clerk who was not paying attention to his work as he normally did. I had to go back to them to get him to finish his work which was extraordinary experience for simply fix. He had failed to give me the receipt for the work,failed to give back the old hard drive and failed to put on the security password. Even after I spoke to him he only gave me the reception. I had to go to yet another computer shop to put on the security password. This example is an exception to all the great work they did and have done over the years...
,
Edinburgh
5 out of 5 stars.
Wed, 26 July 2017
There were a number of problems with my laptop which took several visits before finally being satisfactorily fixed. I found each of the staff members I dealt with knowledgeable and friendly and willing to spend time explaining procedures to this technophobe.
,
Edinburgh
5 out of 5 stars.
Wed, 26 July 2017
I was visiting Edinburgh and in that time my phone started to act up. My touchscreen was getting unresponsive, had to lock the phone multiple times to get the screen working to just switch the apps to be able to use the phone. The screen was also getting vertical and horizontal stripes.
So it was just really annoying to use the phone.
On my walk through Edinburgh I have discovered a simplyfixit store and decided to let the specialists to guide me.
The specialists in the store told me, that the best thing would be to replace the screen as it seems to be faulty. The procedure wouldn't take long (around 2h) so I have decided to let them change the screen.
Two hours later I came back and picked up the phone and its been working since then with no issues at all. It really seemed that my old screen was slowly but surely dying.
Really fast service, really good service. Its cheaper in Edinburgh to change the screen rather than in Iceland. So the price is not bad at all.
After that kind of service, I am a little bit sad that we don't have it here in Iceland. I would come back but I hope my phone got its extension before becoming obsolete.

,
Edinburgh
5 out of 5 stars.
Tue, 25 July 2017
Excellent knowledge and service
,
Edinburgh
5 out of 5 stars.
Mon, 24 July 2017
Very honest appraisal and advice.
,
Edinburgh
5 out of 5 stars.
Sat, 22 July 2017
Excellent feedback up to the moment of completion of the repair!
,
Edinburgh
5 out of 5 stars.
Fri, 21 July 2017
Excellent service
,
Edinburgh
5 out of 5 stars.
Thu, 20 July 2017
Needed a quick turn around, explained my circumstances. They said they would do what they could. I got my iPad back earlier than initially predicted. Very pleased.
,
Edinburgh
5 out of 5 stars.
Wed, 19 July 2017
Excellent service. Fast and work completed without any hassle at all. The cost of the work completed (replacement IPad screen) was also very competitive. I would recommend Simplyfixit to my family and friends.
,
Edinburgh
5 out of 5 stars.
Wed, 19 July 2017
Repair carried out sufficiently and speedily.
,
Edinburgh
5 out of 5 stars.
Tue, 18 July 2017
Covered all my concerns with maximum responsiveness and efficiency, while adding a bit more on top. An excellent service, which yet again has proved vital in helping me keep ahead of things.
,
Edinburgh
4 out of 5 stars.
Tue, 18 July 2017
This business model is flawed I paid *** to fix power issue . Will use
No fix no fee model in future

,
Edinburgh
5 out of 5 stars.
Mon, 17 July 2017
Very prompt and efficient service from a team who clearly know what they're doing.
,
Edinburgh
5 out of 5 stars.
Mon, 17 July 2017
The advice provided was very impartial and helpful. As well as repairing my computer promptly with helpful phoned updates, good sdvice provided helped me avoid spending money unwisely on upgrading an old laptop.
,
Edinburgh
5 out of 5 stars.
Sat, 15 July 2017
I took my Macbook Pro to a local IT specialist and they could not fix my laptop, they told me maybe it's the screen but they weren't sure. I had a black screen, then they told me ithe laptop was not fixable. I then took my laptop to Simply Fix it and they told me it would take up to 5 days to diagnose the fault. I handed my laptop in on Saturday afternoon and by Monday morning it was fixed, it turned out to be the hard drive and liquid damage causing my screen to be black, power supply port and USB to fail. I was amazed they diagnosed the faults and fixed it so quickly and the price was good considering I couldn't afford to replace my laptop. I'm very impressed, the shop looks professional , the guys are professional and I couldn't recommend them highly enough. I'm so happy with the service and that I have my laptop working again, like new.
,
Edinburgh
5 out of 5 stars.
Sat, 15 July 2017
All areas are spot on.
,
Edinburgh
5 out of 5 stars.
Sat, 15 July 2017
Excellent service staff very friendly and kept well informed
Highly recommended
Corstorphine branch

,
Edinburgh
5 out of 5 stars.
Sat, 15 July 2017
Fast, very friendly, helpful... fantastic! Thank you!
,
Edinburgh
5 out of 5 stars.
Fri, 14 July 2017
A very well run organisation very happy with the service I have already recommended friends
,
Edinburgh
4 out of 5 stars.
Fri, 14 July 2017
I have recommended SFI to others.

,
Edinburgh
5 out of 5 stars.
Fri, 14 July 2017
Amazing service, had water damage on my macbook pro and it wouldn't switch on, got a text in 24 hours saying it's fixed, I was so relieved!!


,
Edinburgh
5 out of 5 stars.
Thu, 13 July 2017
The service at your Stockbridge branch was friendly, efficient and quick. The staff were helpful and guided me through the wilderness -- I could not find any fault with them, and I will most happily return if and when I need any further help.I would most heartily recommend your service as a very happy customer
,
Edinburgh
5 out of 5 stars.
Thu, 13 July 2017
exelent
,
Edinburgh
4 out of 5 stars.
Thu, 13 July 2017
I am happy with the order procedure and very happy with
the service I received . thank you

,
Edinburgh
4 out of 5 stars.
Thu, 13 July 2017
Good service and would recommend to others.
,
Edinburgh
5 out of 5 stars.
Tue, 11 July 2017
Superb fast, friendly and expert service.
,
Edinburgh
3 out of 5 stars.
Tue, 11 July 2017
Staff were fine and helpful, however the screen I received was broken and had dead pixels. Has to then handover my phone for another two hours to get fixed again. Huge waste of time
,
Edinburgh
5 out of 5 stars.
Tue, 11 July 2017
My i6 with a smashed screen and moisture penetration rendering device completely dead and inoperable.
Took to Simplyfixit shop in Glasgow.
Service was polite and professional.
Options and costs were explained clearly.
Great relief that they managed to repair.
Carried out very promptly within 2hrs..
Texted to advise when ready for collection.
I was impressed by quality and speed of the service and considered it good value given the phone looked like a goner. Would definitely use again.

,
Edinburgh
4 out of 5 stars.
Tue, 11 July 2017
Dissatisfied with you saying my I phone could not be fixed by yourselves as it was water damaged , had to go else where .
,
Edinburgh
5 out of 5 stars.
Mon, 10 July 2017
Charming and helpful staff, thank you.
***

,
Edinburgh
5 out of 5 stars.
Mon, 10 July 2017
First class service engineer repaired phone quickly
,
Edinburgh
5 out of 5 stars.
Mon, 10 July 2017
Very efficient, was unable to use iphone 7 after screen cracked. Now fully functioning after only an hour!
,
Edinburgh
3 out of 5 stars.
Sat, 8 July 2017
Happened on time thanks
,
Edinburgh
5 out of 5 stars.
Sat, 8 July 2017
Very quick and efficient service. Detailed feedback on what had been done. Problem solved at very reasonable cost
,
Edinburgh
5 out of 5 stars.
Sat, 8 July 2017
The young man at Juniper Green was most helpful and helped to identify and resolve my problem. I have always used the shop at JG and have always come away satisfied with the service. I Have no hesitation in recommending simplyfixit and will continue to use it as my first port of call with any future computer needs.
,
Edinburgh
5 out of 5 stars.
Fri, 7 July 2017
Many thanks for providing such a fast and efficient service at short notice (in your Bath Street, Glasgow shop). The problem was identified and fixed very quickly.
,
Edinburgh
4 out of 5 stars.
Thu, 6 July 2017
I found the service quick and helpful in my time of need!
,
Edinburgh
5 out of 5 stars.
Thu, 6 July 2017
fantastic, speedy service
,
Edinburgh
4 out of 5 stars.
Wed, 5 July 2017
Very good service
,
Edinburgh
5 out of 5 stars.
Wed, 5 July 2017
Very efficient process, helpful staff, options were made clear to me and my chosen option was implemented very quickly. Problem solved. Would recommend.
,
Edinburgh
5 out of 5 stars.
Wed, 5 July 2017
Good clear advice and options as to how to fix the problem with my laptop. I decide to get some additional software added and the work was done that afternoon.
I have used the Juniper Green store on a few occasions and have always been very satisfied with the service provided and would definitely recommend this store to my friends.

,
Edinburgh
5 out of 5 stars.
Tue, 4 July 2017
Very good service, quick and professional repair of screen. Friendly staff. Delighted with results.
,
Edinburgh
5 out of 5 stars.
Tue, 4 July 2017
Great service, iPhone fixed having been told by apple they couldn't find the fault,
,
Edinburgh
5 out of 5 stars.
Tue, 4 July 2017
I used this company for a simple screen upgrade. Yet the attention I received would be expected for a multi thousand pound contract. Extremely polite and rapid response through out as I. struggled to find the info needed. The same attitude and attention were found when I took my laptop into be fixed. All in all a great customer experience. I foind nothing that could be improved upon. Five star service which I am telling anyone who stands still long enough they must try.
Congratulations.

,
Edinburgh
5 out of 5 stars.
Mon, 3 July 2017
The Assistant provided me with a comprehensive assessment of my computer's problem and assisted me in answering questions which I posed. I considered his help was extremely valid.
,
Edinburgh
5 out of 5 stars.
Mon, 3 July 2017
Efficient and very helpful. Solved a problem we have been battling with for ages.


,
Edinburgh
5 out of 5 stars.
Mon, 3 July 2017
Entirely satisfied with advice and work done and price
,
Edinburgh
4 out of 5 stars.
Sat, 1 July 2017
The overall time that SimplyFixIT had my device was quite long (10 days). It took 8 days to find out the problem, which was the problem I reported when I put the device in.
,
Edinburgh
5 out of 5 stars.
Sat, 1 July 2017
Completely satisfied. Always very helpful.
Regards to *** in his new location
***

,
Edinburgh
5 out of 5 stars.
Fri, 30 June 2017
Excellent service for a fair price
,
Edinburgh
5 out of 5 stars.
Fri, 30 June 2017
I found my experience to be pleasant and straight forward.

I was told how much it would cost to have a look at it and then I was called about the cost for the parts and labour.

The assistant was knowledgeable and efficient.

The job was done within 6 days and the computer returned with a 3 month warranty.

,
Edinburgh
5 out of 5 stars.
Fri, 30 June 2017
I've often taken broken apple things to Simply Fix It. They always give a clear, confident statement of what they can do and by when, and they always deliver what they say. A soaked macbook took a few days and quite a few quid but came back happy. Several broken phone screens have been repaired in a few hours. It's better not to trash your gear, but if you do, this is the place I'd go.
,
Edinburgh
3 out of 5 stars.
Thu, 29 June 2017
I understand that it is your standard procedure to check all hardware and software altogether
However, the most recent I fix my PC, I know that it should be hardware problem (loose USB slot and power button)
So I really don't want to give my PC password and let mechanic check software
As a result, I lost all my firefox tab session I kept as I looking for job and other important stuff there with no back up or recovery
This really make me angry after I insist not to check my software

,
Edinburgh
4 out of 5 stars.
Wed, 28 June 2017
I've used Simplyfixit a number of times and always found them to be professional and helpful. I recommend their shop in Bruntsfield, Edinburgh', would use them again.
,
Edinburgh
5 out of 5 stars.
Wed, 28 June 2017
Quick, efficient and repair was a good job.
Yes I would recommend.

,
Edinburgh
4 out of 5 stars.
Wed, 28 June 2017
Very satisfied with all aspects apart from the fact that repair took longer than estimated
,
Edinburgh
5 out of 5 stars.
Tue, 27 June 2017
When I enquired about the possible repair of a malfunctioning piece of equipment, I was given honest and sensible advice: the member of staff who was dealing with my enquiry explained the situation in clear and comprehensible terms, did what he promised to do, and was very helpful in setting out possible alternative courses of action. I have used this branch in Bruntsfield, Edinburgh before and will continue to use it.
,
Edinburgh
5 out of 5 stars.
Tue, 27 June 2017
Excellent service
,
Edinburgh
5 out of 5 stars.
Tue, 27 June 2017
First class service at the *** market . Received phone call to say I pad was ready
,
Edinburgh
5 out of 5 stars.
Mon, 26 June 2017
I bought a new laptop through Simply fix It in ***. The advice, service and support, throughout the transaction, was of an extremely high standard. I am now happily bac on line and working fasrter and more efficiently than before.
I have already recommended your *** to my Family & Friends.
Many thanks.
***

,
Edinburgh
5 out of 5 stars.
Mon, 26 June 2017
I have used simply fix it on several occasions and I don't think I could improve on your excellent service.
,
Edinburgh
5 out of 5 stars.
Mon, 26 June 2017
Quick service and reasonable price. Plus shop is nearby home so convenient.
,
Edinburgh
5 out of 5 stars.
Mon, 26 June 2017
Very impressive service. Exactly as advertised. Quick, efficient and knowledgeable. Would definitely use again.
,
Edinburgh
5 out of 5 stars.
Sat, 24 June 2017
I would recommend Simply fix it's others. I have used them twice now for Apple iPhone battery & screen replacement services.
Fast efficient and good customer service. Show them a Tweet and you save 10%.


,
Edinburgh
4 out of 5 stars.
Fri, 23 June 2017
Quick and efficient
,
Edinburgh
4 out of 5 stars.
Fri, 23 June 2017
Speedy service in repairing my phone
,
Edinburgh
4 out of 5 stars.
Thu, 22 June 2017
Excellent advice and service but unfortunately the offer to copy my hard disk to the new machine resulted in the loss of all my data and the loss a laptop I intended to keep to play DVD's which rather tainted the procedure..
,
Edinburgh
5 out of 5 stars.
Wed, 21 June 2017
I took 2 works iPhones, one with a cracked screen and one that was not doing anything at all

Guys fixed both up, price as quoted, great service and would use them again for both work and personal use

,
Edinburgh
5 out of 5 stars.
Wed, 21 June 2017
Excellent first rate sorted our problem within a few days
,
Edinburgh
5 out of 5 stars.
Wed, 21 June 2017
Great! very happy with the quality of service, as well as the professionalism and friendliness of the staff.
,
Edinburgh
3 out of 5 stars.
Wed, 21 June 2017
Clear timescale of the product return should be given to customer before payment is taken. Had I known it would be 4-5 days I would have used another service. Also told I would hopefully get it back on a Saturday, but was infact Monday by time it was returned.

Also, didn't get £*** off from retweet as was told if should have been asked for at time of purchase. However, this is unknown to customer before payment taken.

,
Edinburgh
4 out of 5 stars.
Wed, 21 June 2017
For the second time these guys did a great job and fixed something (a laptop) which wasn't working, Communication was a little disappointing, kept having to 'phone them, they did send a text message but it didn't arrive for several days - this happened before. They also said "if you have any problems at all please call us" but when I did the guy wasn't available and he didn't call me back though I left my number. So 10/10 for repairing the laptop without losing any data but communication and aftersales service could be improved!
,
Edinburgh
4 out of 5 stars.
Tue, 20 June 2017
Whilst you had my Laptop I lost all of my printer software (Epson and Cannon) and some other apps.
You did not say to back up and I niavely assumed that Simplyfixit would reinstate all my software ??
Please improve your guidance to the elderly and unimformed.
have no problem in recommending Simplyfixit\\\\end

,
Edinburgh
5 out of 5 stars.
Tue, 20 June 2017
A very enjoyable visit very reasonable price and been back several times
,
Edinburgh
5 out of 5 stars.
Mon, 19 June 2017
Quick and professional service
,
Edinburgh
5 out of 5 stars.
Mon, 19 June 2017
your staff are always kind and helpful
,
Edinburgh
5 out of 5 stars.
Mon, 19 June 2017
Excellent service
,
Edinburgh
5 out of 5 stars.
Mon, 19 June 2017
quick professional service!
,
Edinburgh
5 out of 5 stars.
Sun, 18 June 2017
A really good professional service by guys that are genuinely interested in helping fix your problem
Everyone who came through the door was given serious professional attention, no matter how minor the question or request

Many thanks


,
Edinburgh
5 out of 5 stars.
Fri, 16 June 2017
The boy did good!! Excellent service!
,
Edinburgh
5 out of 5 stars.
Fri, 16 June 2017
Polite, prompt service grom this local business. Very satisfied
,
Edinburgh
4 out of 5 stars.
Wed, 14 June 2017
Nothing to say, the system just worked, did what I wanted.
,
Edinburgh
4 out of 5 stars.
Wed, 14 June 2017
I found the service very good, and much cheaper than for instance IPhone shop. The repair to my IPhone was fine and the time taken very acceptable.
But nobody gets 5 stars!

,
Edinburgh
5 out of 5 stars.
Tue, 13 June 2017
Excellent advice given and speedy service.
Have commented to friends and recommended where relevant.

,
Edinburgh
5 out of 5 stars.
Tue, 13 June 2017
There was a hard drive fault on my Sony Vaio, which was promptly diagnosed and replaced. It now works better than ever.
,
Edinburgh
4 out of 5 stars.
Mon, 12 June 2017
At first I thought that I had lost some of my data, but with the help of a friend, it was all there and I will access it after my holidays.
,
Edinburgh
5 out of 5 stars.
Mon, 12 June 2017
Having been to the Apple Store where I was told my iPad was irreparable and " will I get a salesman to come and talk to you? " I went across the road to SimplyFixIt.,where they told me it needed a new lcd screen. I had my iPad back in a week and for a very reasonable cost. The staff were great and I would definitely recommend them.
,
Edinburgh
5 out of 5 stars.
Mon, 12 June 2017
Excellent service, responded extremely well to my expression of urgency and kept in contact during fix.
,
Edinburgh
5 out of 5 stars.
Mon, 12 June 2017
Excellent service & advice
,
Edinburgh
3 out of 5 stars.
Mon, 12 June 2017
Initial £*** charge surely not necessary although the final service received was adequate.

Please bring back the original staff member to ***



,
Edinburgh
5 out of 5 stars.
Sat, 10 June 2017
Excellent work, quickly executed.
,
Edinburgh
5 out of 5 stars.
Sat, 10 June 2017
Exellent
,
Edinburgh
5 out of 5 stars.
Sat, 10 June 2017
Good quick service. Price was *** less than the *** around the corner and I was assured the quality of the replaced glass was the same as *** would fit, there are 18 different qualities!!
,
Edinburgh
5 out of 5 stars.
Fri, 9 June 2017
I would recommend your company to people as I have always found the service very good.
,
Edinburgh
4 out of 5 stars.
Fri, 9 June 2017
totally satisfied with service and general advice offered
definitely recommend to others

,
Edinburgh
5 out of 5 stars.
Fri, 9 June 2017
Old iPhone 4 rear glass repaired in 5 minutes while I waited for ***. Superb service.
,
Edinburgh
5 out of 5 stars.
Fri, 9 June 2017
Staff was incredibly helpful and quick.
,
Edinburgh
4 out of 5 stars.
Thu, 8 June 2017
Quick helpful support, would go back!
,
Edinburgh
4 out of 5 stars.
Thu, 8 June 2017
Very satisfied with help given, will recommend you to others
,
Edinburgh
5 out of 5 stars.
Tue, 6 June 2017
My experinece with simplyfixit was really straightforward and they had my laptop back to me in no time. My Yoga had a broken screen and no-one seemed to be able to help yet simplyfixit managed to offer a range of solutions and made sure that I was happy with each step. I would certainly recomend them to others.
,
Edinburgh
5 out of 5 stars.
Mon, 5 June 2017
Excellent prompt service
,
Edinburgh
3 out of 5 stars.
Sun, 4 June 2017
It was ok
,
Edinburgh
5 out of 5 stars.
Sat, 3 June 2017
A very fast turnaround and a great service
,
Edinburgh
5 out of 5 stars.
Sat, 3 June 2017
Helpful, swift and efficient repair. Have used before and would happily use again.
,
Edinburgh
5 out of 5 stars.
Thu, 1 June 2017
Can't think of any areas for improvement - work was done quickly and effectively and communication was excellent.
,
Edinburgh
5 out of 5 stars.
Wed, 31 May 2017
Clear understanding of my problem. Most inexpensive solution recommended. Prompt and courteous service with god communication at al times.
,
Edinburgh
4 out of 5 stars.
Wed, 31 May 2017
Brought my son's Apple iPad Mini for various repairs including a damaged screen and failing volume up and down buttons. Simplfixit did a great job, and he is very happy with the result.
,
Edinburgh
5 out of 5 stars.
Tue, 30 May 2017
Excellent service as always
,
Edinburgh
5 out of 5 stars.
Tue, 30 May 2017
Pleasant staff. Quick repair. Less that half the price quoted by Apple. What's not to like?
,
Edinburgh
5 out of 5 stars.
Tue, 30 May 2017
Very professional service
,
Edinburgh
5 out of 5 stars.
Mon, 29 May 2017
Very friendly and helpful staff! thank you!
,
Edinburgh
5 out of 5 stars.
Mon, 29 May 2017
great service.My very damaged i phone screen was replaced efficiently and with care.Thank you.
,
Edinburgh
4 out of 5 stars.
Mon, 29 May 2017
Very satisfied with the technical service.
One niggle for which I received apologies was that I was not contacted when my item was not ready for collection when expected and I made an unnecessary journey.

,
Edinburgh
5 out of 5 stars.
Mon, 29 May 2017
I was very satisfied with the help I received from *** at the Juniper Green Branch. I had been taken in by a scammer and my laptop had frozen. *** quickly diagnosed that I had been scammed and assured me that he could fix it and everything would be sorted. He was so calm and reassuring at the time when I was so stressed about someone getting access to all my personal details.
My laptop was fixed and ready in 3 days. I am so impressed. I will always recommend Simplyfixit to anyone who needs help with computers. They are the best.

,
Edinburgh
5 out of 5 stars.
Mon, 29 May 2017
Excellent service guys

Can't fault it at all!

,
Edinburgh
5 out of 5 stars.
Mon, 29 May 2017
I had a Mac Mini with a failing 750Gb hard drive and SimplyFixIT replaced it for me with a 1 Tb SSD for about the same price as Apple wanted to charge me for a replacement like for like drive.

The repair was very quick and my Mac is running much faster with the new drive than it ever did.

I'm happy enough to replace my own drives in a PC or laptop but the Mac Mini needs a bit more expertise than I have and SimplyFixIT more than delivered.

I declined the offer to copy across my data which was included in the price as my drive was nearly full and I knew it would take many hours and I was working the following day. I restored it myself from a time machine backup at home and it took 13 hours but I'm sure they would have done a great job.

I'd highly recommend the service I received.

,
Edinburgh
4 out of 5 stars.
Mon, 29 May 2017
Broken glass on iPad replaces quickly, efficiently and at very good price.
,
Edinburgh
5 out of 5 stars.
Mon, 29 May 2017
Fast cost effective and efficient service
,
Edinburgh
5 out of 5 stars.
Thu, 25 May 2017
*** in the shop was extremely helpful and explained exactly what I needed to fix my MAC.

Great service and no hesitation in recommendingyou in future.

,
Edinburgh
5 out of 5 stars.
Thu, 25 May 2017
A great friendly service. The phone was ready in a couple of hours. Will definitely use them again.
,
Edinburgh
5 out of 5 stars.
Wed, 24 May 2017
I was provided with a thorough and excellent service by Paul at SimplyFixit, Waverley steps, Edinburgh, and would happily recommend to others.
,
Edinburgh
5 out of 5 stars.
Wed, 24 May 2017
Having dropped my iphone from a height it has developed a 'black screen'. Took it to Simlfixit n Bath St Glasgow. Was informed it was one of three things that could have occurred . Paid upfront for diagnostic check and left phone with them . Received a call within the hour informing me of diagnostic result and what was required to resolve issue and associated cost.

Gave go ahead and phone was ready for pick up two hours later.

All now good

,
Edinburgh
5 out of 5 stars.
Tue, 23 May 2017
Handed in my hairstraightners at lunch time had them back by 6pm the same day. Super fast. Will definitely recommend them to my friends.
,
Edinburgh
5 out of 5 stars.
Tue, 23 May 2017
Friendly staff.Patient with someone who is not "tech savvy ".I pad fixed within 24 hours for £***.Highly recommended.

,
Edinburgh
5 out of 5 stars.
Tue, 23 May 2017
Efficient and effective!
,
Edinburgh
5 out of 5 stars.
Mon, 22 May 2017
None
,
Edinburgh
5 out of 5 stars.
Mon, 22 May 2017
Genuinely helpful, I needed a new screen in a tight time space they went above and beyond to get me sorted before I left for work again later in the week.
,
Edinburgh
5 out of 5 stars.
Mon, 22 May 2017
Nothing else to add
,
Edinburgh
5 out of 5 stars.
Mon, 22 May 2017
I can't recommend any improvements at the *** shop as the staff were excellent. I was greeted with a welcome smile, asked if they could help and dealt with quickly and efficiently. I left my daughters laptop to have a new screen fitted and was told it would possibly be a few hours. Half an hour later I received a text to say it was ready for collection! Outstanding service, plus they had even cleaned the keyboard! Would highly recommend to anyone.
,
Edinburgh
5 out of 5 stars.
Mon, 22 May 2017
Prompt service, good quality repair at reasonable price.
,
Edinburgh
5 out of 5 stars.
Sun, 21 May 2017
I received a very quick turnaround (a couple of hours) for the replacement of an iPhone screen. Good job well done and the phone looks and works as if it were new.
,
Edinburgh
4 out of 5 stars.
Fri, 19 May 2017
Polite helpful
,
Edinburgh
5 out of 5 stars.
Thu, 18 May 2017
Fast excellent service. Very impressed with the staff and speed of repair.
,
Edinburgh
5 out of 5 stars.
Thu, 18 May 2017
Very very helpful and knowledgeable staff
Even after items are sold

,
Edinburgh
5 out of 5 stars.
Wed, 17 May 2017
Both *** and *** in the Bath Street shop were very helpful and informative - good, professional service.
,
Edinburgh
5 out of 5 stars.
Wed, 17 May 2017
Very professional setvice handed in late one day colecred next day what more do you want
,
Edinburgh
5 out of 5 stars.
Wed, 17 May 2017
Perfect service, open, honest and professional team. Highly recommended.
,
Edinburgh
5 out of 5 stars.
Wed, 17 May 2017
Fixed my iPhone screen very quickly.
,
Edinburgh
5 out of 5 stars.
Tue, 16 May 2017
The procedure was fast and flawless - I genuinely can't think of anything to say other than perhaps the suggestion that it is made clear what must be done before one exits the store with their repaired phone, as in what needs signed etc.
,
Edinburgh
5 out of 5 stars.
Tue, 16 May 2017
Excellent speedy service. I would indeed recommend you and have already done so on numerous occasions.
,
Edinburgh
5 out of 5 stars.
Mon, 15 May 2017
From start to finish , the staff were all excellent and provided first class advice and support ( bruntsfield store) . Would have no hesitation in recommending them all to family and friends.
,
Edinburgh
5 out of 5 stars.
Mon, 15 May 2017
Good service
,
Edinburgh
5 out of 5 stars.
Mon, 15 May 2017
The service you give is first class
,
Edinburgh
5 out of 5 stars.
Mon, 15 May 2017
Fixed my tablet issues on time for the price quoted, with no hassles. Quite refreshing, really.
,
Edinburgh
5 out of 5 stars.
Sun, 14 May 2017
The staff who served me were able to determine that I had come to them a few months before and thus did not charge me for replacing the parts. They also got my laptop fixed punctually. Excellent service!
,
Edinburgh
5 out of 5 stars.
Sat, 13 May 2017
Great staff, great service, great pricesI am one very satisfied customer!. I will return!


,
Edinburgh
3 out of 5 stars.
Sat, 13 May 2017
Lengthy wait for job to be done and very expensive.
,
Edinburgh
5 out of 5 stars.
Fri, 12 May 2017
All the guys in the Stockbridge Edinburgh store were excellent!
,
Edinburgh
5 out of 5 stars.
Fri, 12 May 2017

very good and efficient service.

,
Edinburgh
5 out of 5 stars.
Thu, 11 May 2017
Very good service all round. Excellent work.
,
Edinburgh
5 out of 5 stars.
Wed, 10 May 2017
Nice and helpful people. Would definintely recommend!
,
Edinburgh
5 out of 5 stars.
Wed, 10 May 2017
The transition from my old PC to the new Dell went without hitch and I was very satisfied with the help and advice given.This is why I have given a five rating.

,
Edinburgh
5 out of 5 stars.
Wed, 10 May 2017
Excellent and quick service
,
Edinburgh
5 out of 5 stars.
Tue, 9 May 2017
Great service from knowledgeable and friendly staff.
,
Edinburgh
5 out of 5 stars.
Mon, 8 May 2017
Fantastic service. I will use again and would definitely recommend to others.
,
Edinburgh
5 out of 5 stars.
Mon, 8 May 2017
This is the second time we've used SimplyFixIt's Bath St location, and I'll definitely be going back again for any future PC issues. Both times the staff have been helpful, thoroughly explained the issues/options, and the prices have been competitive. Excellent value for money, and 100% would recommend for laptop repairs/tune-ups.
,
Edinburgh
5 out of 5 stars.
Sun, 7 May 2017
No probems at all,great service. Well recomended
,
Edinburgh
5 out of 5 stars.
Sat, 6 May 2017
The assistance I received from the staff at the Bath St store was excellent in resolving a RAM issue with an older model MacBook.

,
Edinburgh
5 out of 5 stars.
Fri, 5 May 2017
Had a very good and clearly explainded issue with my computer. I went ahead with the repair and now works better than before. Thanks ***
,
Edinburgh
5 out of 5 stars.
Fri, 5 May 2017
Good efficient service. Did the job in agreed time. Fully satisfied and would recommend.
,
Edinburgh
5 out of 5 stars.
Fri, 5 May 2017
Perfect
,
Edinburgh
4 out of 5 stars.
Fri, 5 May 2017
The repair was very good, but unfortunately the item was not ready to be picked up on the date it had been promised.
,
Edinburgh
5 out of 5 stars.
Thu, 4 May 2017
As always Bruntsfield Edinburgh provides excellent service
,
Edinburgh
5 out of 5 stars.
Wed, 3 May 2017
good efficient, friendly and prompt service. A wee bit expensive but probably the going rate for iPhone screen replacement. May 2017.
,
Edinburgh
5 out of 5 stars.
Wed, 3 May 2017
Excellent service. I was given an indication of what was required and how long the job was likely to take. I was called when my PC was ready for collection - within the estimated timescale. Laptop again working satisfactorily.
Reasonable price.
Overall very happy

,
Edinburgh
5 out of 5 stars.
Sat, 29 April 2017
Great service. Thank you
,
Edinburgh
4 out of 5 stars.
Fri, 28 April 2017
Very pleasant and knowledgeable staff
,
Edinburgh
4 out of 5 stars.
Fri, 28 April 2017
service was friendly and helpful
,
Edinburgh
4 out of 5 stars.
Fri, 28 April 2017
Standard price for repairs (£*** exc. parts) is totally extortionate and prohibitively expensive prompting customers to seek more viable alternatives. Used to be £*** and whilst this was very expensive was very occasionally just required. At £*** under no circumstances would this be actioned.

,
Edinburgh
5 out of 5 stars.
Fri, 28 April 2017
A Friendly and efficient team that are very professional and do not try and oversell anything. Highly recommend
,
Edinburgh
4 out of 5 stars.
Fri, 28 April 2017
On the whole the repair/service was carried out well, to time. The only issue - which was essentially minor (although I couldn't work out how to fix it) - was that the machine came back with the American set-up keyboard. This was promptly fixed on a return visit.
I accept that such things can easily happen when busy. My laptop now works well and faster.

,
Edinburgh
5 out of 5 stars.
Thu, 27 April 2017
it was all fine - very helpful
,
Edinburgh
3 out of 5 stars.
Wed, 26 April 2017
Quick repair service, but new glass screen slightly overlaps home button which now seems to stick sometimes which it didn't do before
,
Edinburgh
5 out of 5 stars.
Wed, 26 April 2017
Really friendly and personal service.
,
Edinburgh
5 out of 5 stars.
Wed, 26 April 2017
Excellent, friendly customer service.
,
Edinburgh
5 out of 5 stars.
Wed, 26 April 2017
Very prompt and efficient.
,
Edinburgh
5 out of 5 stars.
Tue, 25 April 2017
Quick, helpful service. Great result.
,
Edinburgh
5 out of 5 stars.
Mon, 24 April 2017
Good service will use again.😊
,
Edinburgh
4 out of 5 stars.
Sat, 22 April 2017
A good service, repair within an hour and well conducted.
,
Edinburgh
5 out of 5 stars.
Fri, 21 April 2017
My Apple laptop crashed and, as always, when I have a problem with which ever gadget has broken, the Simply fixit team sort it out really quickly. My Apple laptop crashed and they managed to get it going without loosing any data. I would defiantly recommend Simply Fixit to others.
,
Edinburgh
5 out of 5 stars.
Fri, 21 April 2017
Have had such great help, formal and informal from both forrest rd and brunstfield units! well worth the money for repairs and the support available.
,
Edinburgh
5 out of 5 stars.
Thu, 20 April 2017
Polite and efficient. Work done promptly
,
Edinburgh
5 out of 5 stars.
Thu, 20 April 2017
Fixed the problem
,
Edinburgh
5 out of 5 stars.
Thu, 20 April 2017
Very professional, helpful service. Communicated well and eventually, although parts were required at a slightly inflated price....it still beat ***hands down !!!
,
Edinburgh
5 out of 5 stars.
Thu, 20 April 2017
excellent service. Rare, these days.
,
Edinburgh
4 out of 5 stars.
Wed, 19 April 2017
I would have liked a bit more time to go over what had been done when i picked up the laptop however everything seems to be working better although I am still getting notices saying that certain files are corrupt. On the whole though I am happy so far with the results and would certainly use Simplyfixit again and would recommend them to others.
,
Edinburgh
5 out of 5 stars.
Wed, 19 April 2017
Good that you are 6 days a week including bank holidays.
,
Edinburgh
5 out of 5 stars.
Wed, 19 April 2017
I was very satisfied with the service provided both for MacBook and iPhone and I like the convenience of a local shop.
,
Edinburgh
5 out of 5 stars.
Tue, 18 April 2017
I bought a reconditioned MacBook and they transferred everything from my old machine. There was a problem with the email, which they fixed. They gave me helpful advice on a few other matters. They were always pleasant and very knowledgeable without making me feel stupid.
,
Edinburgh
5 out of 5 stars.
Tue, 18 April 2017
Great. Fast. Efficient. Helpful. Nothing too much trouble. Impressed and will recommend highly.
,
Edinburgh
5 out of 5 stars.
Sat, 15 April 2017
Very helpful and efficient. Sorted same day
,
Edinburgh
5 out of 5 stars.
Sat, 15 April 2017
Order procedure was fantastic. Phone was repaired extremely quickly and is working really well.
I would recommend you to friends as the service is really good and I have used you before.

I hope to see your shops expand down into England as they only seem to be up in Scotland at the moment.
It's a good excuse to visit Edinburgh though.

,
Edinburgh
4 out of 5 stars.
Fri, 14 April 2017
Good replacement screen, however not aligned perfectly. Good price for the quality though. Could've gone to *** but much cheaper at SimplyFixIt.
,
Edinburgh
5 out of 5 stars.
Fri, 14 April 2017
I was delighted with all areas of service and would definitely recommend simplyfixit to others
,
Edinburgh
4 out of 5 stars.
Fri, 14 April 2017
very happy with servie
,
Edinburgh
5 out of 5 stars.
Thu, 13 April 2017
Excellent service and after-care - thank you.
,
Edinburgh
5 out of 5 stars.
Thu, 13 April 2017
very satisfactory and prompt service
,
Edinburgh
5 out of 5 stars.
Wed, 12 April 2017
Excellent service. Left my phone for two hours and new battery fitted. Surprised at cost - *** but perhaps I'm a bit out of touch with IT spares prices....
,
Edinburgh
5 out of 5 stars.
Wed, 12 April 2017
Great job done with my phone
,
Edinburgh
5 out of 5 stars.
Tue, 11 April 2017
Excellent service. Very clear advice on options for a new PC and a query on installation.
,
Edinburgh
5 out of 5 stars.
Tue, 11 April 2017
I found the staff to be helpful and knowledgeable. The job was completed in time and the issue slowing down my laptop has been addressed.
,
Edinburgh
5 out of 5 stars.
Tue, 11 April 2017
The manager of Waverly steps and Anna from Forrest Road literally saved me and have been understanding and professional.
,
Edinburgh
4 out of 5 stars.
Tue, 11 April 2017
*** explained the process clearly and how the fault could not be fully repaired.
,
Edinburgh
4 out of 5 stars.
Mon, 10 April 2017
My iPad Air screen was repaired quickly and fully met my expectation.
,
Edinburgh
4 out of 5 stars.
Sun, 9 April 2017
Great service. Would recommend, and use again.
,
Edinburgh
5 out of 5 stars.
Fri, 7 April 2017
Quick and efficient - thanks!
,
Edinburgh
4 out of 5 stars.
Fri, 7 April 2017
i was satisfied with the repair time. cost of repair i felt was high, not offered the option of extended glass repair offer.
yes i might recommend the shop.

,
Edinburgh
5 out of 5 stars.
Fri, 7 April 2017
Sound advice and prompt service.
,
Edinburgh
5 out of 5 stars.
Thu, 6 April 2017
Excellent! ***
,
Edinburgh
4 out of 5 stars.
Thu, 6 April 2017
Overall good although they could have been clearer with the time frame. A screen replacement normally takes around a few hours. I put it in on Thursday. I was advised it wouldn't be ready until Sunday/Monday. I ended up getting a text on Friday to collect - which I couldn't until Sunday as I wasn't able to get into the city until then.
,
Edinburgh
5 out of 5 stars.
Thu, 6 April 2017
No issues ,excellent service .
,
Edinburgh
5 out of 5 stars.
Wed, 5 April 2017
Excellent service and managed to fix our laptop without incurring additional costs for parts.
,
Edinburgh
5 out of 5 stars.
Tue, 4 April 2017
I had the very best of treatment at my local repair shop with honest and professional information given and, my machine had the very best of attention.
,
Edinburgh
5 out of 5 stars.
Tue, 4 April 2017
Great service, knowledgable staff.
,
Edinburgh
5 out of 5 stars.
Mon, 3 April 2017
Very pleased with recent repair to laptop. Service was quick, friendly and efficient. Laptop now working like new, and faster. As an "older" laptop user, who doesn't fully understand the workings, I appreciated the friendly service. The guys at the shop made it easy for me, and I would use them again. Thanks!
,
Edinburgh
5 out of 5 stars.
Mon, 3 April 2017
Excellent service. Clear explanation of problem, friendly assistance, quick service, helpful contact through text and phone to keep me up to date on progress.
,
Edinburgh
5 out of 5 stars.
Sat, 1 April 2017
Great service and friendly staff.
,
Edinburgh
5 out of 5 stars.
Fri, 31 March 2017
Excellent fixers.
,
Edinburgh
4 out of 5 stars.
Thu, 30 March 2017
Was promised it returned in 2 days it took 9 all together but job done to my satisfaction , waiting on info regarding printers as discussed on picking up computer at shop
,
Edinburgh
5 out of 5 stars.
Thu, 30 March 2017
Service was very prompt and the replacement of the power supply in my comupter worked faultlessly. Very happy.
,
Edinburgh
5 out of 5 stars.
Wed, 29 March 2017
Excellent well informed service as usual
,
Edinburgh
5 out of 5 stars.
Wed, 29 March 2017
Thank you for great speedy service & excellent value!
,
Edinburgh
4 out of 5 stars.
Wed, 29 March 2017
I would recommend you to others in need of help with their PC
,
Edinburgh
5 out of 5 stars.
Tue, 28 March 2017
*** provided fantastic customer service. He got in touch regularly to update us on the repairs and we paid easily online and were invoiced straight away. All the devices are now good as new. I'd highly recommend it and we'll definitely use their services again.
,
Edinburgh
5 out of 5 stars.
Tue, 28 March 2017
I would strongly recommend this company. The staff are helpful, friendly and patient. Excellent and prompt service.
,
Edinburgh
5 out of 5 stars.
Tue, 28 March 2017
Simplyfixit is simplybest, took my broken usb containing all my works and it was fixed. Considering the state of the usb key I had lost hopes already but they simplyfixit. Shout out to the Stockbridge team. Thank you
,
Edinburgh
5 out of 5 stars.
Tue, 28 March 2017
Quick service for cracked iPhone screen, available pick up within two hours.
,
Edinburgh
5 out of 5 stars.
Sun, 26 March 2017
Great staff great service
,
Edinburgh
5 out of 5 stars.
Sat, 25 March 2017
I've used SimplyFixIt for all my out-of-warranty Mac/iPhone repairs and i've always been very satisified with their comunication and service provided.
,
Edinburgh
5 out of 5 stars.
Fri, 24 March 2017
Very helpful staff.Particularly liked the guy into 60s music!Would tell my friends ***
,
Edinburgh
5 out of 5 stars.
Fri, 24 March 2017
Fantastic personal support for my needs.
,
Edinburgh
5 out of 5 stars.
Thu, 23 March 2017
Excellent service. iPhone 6 screen replaced in 90 minutes with no problems. Great advice on screen protectors too. I'd definitely recommend SimplyFixIt
,
Edinburgh
5 out of 5 stars.
Thu, 23 March 2017
The screen was replaced on time and cost the agreed price.perfect!
,
Edinburgh
5 out of 5 stars.
Thu, 23 March 2017
Computer needed a new battery. Everything explained and new battery fitted. Well satisfied.
,
Edinburgh
5 out of 5 stars.
Wed, 22 March 2017
Having visited the Apple shop and was told they couldnt provide a new battery for my 8 year old MacBook I was delighted when simply fix it said they could get one. The technicians were helpful, knowledgable and very pleasant. My MacBook had a new lease of life and it only cost me a fraction of a new MacBook so 😃 From me. Thank you .
,
Edinburgh
5 out of 5 stars.
Tue, 21 March 2017
Great service friendly staff
,
Edinburgh
5 out of 5 stars.
Tue, 21 March 2017
staff member was very helpful
,
Edinburgh
5 out of 5 stars.
Mon, 20 March 2017
Screen smashed on iPad. Very good and quick service. Reasonably priced. I always use them for computer problems
,
Edinburgh
4 out of 5 stars.
Mon, 20 March 2017
I put my computer in for repair but was told by *** it was not fixable which was a bit of a blow. On the other hand he was helpful in explaining the options and I decided to purchase a new computer from him. He then switched all the important data from the old machine and I was up and running. Very happy with the new computer and the service that I got.
,
Edinburgh
4 out of 5 stars.
Sat, 18 March 2017
Quick, reasonably priced service. Friendly helpful staff would definitely recommend.
,
Edinburgh
5 out of 5 stars.
Sat, 18 March 2017
Took my iPhone in with faulty screen two hours later all fixed with new screen. Couldn't fault their professionalism and service
,
Edinburgh
5 out of 5 stars.
Sat, 18 March 2017
Polite and efficient service, good opening hours for collection including Sunday's. Thank you!
,
Edinburgh
5 out of 5 stars.
Fri, 17 March 2017
Went in to have my iPhone 6's battery and charging dock replaced as both had became faulty and guzzled power. Really impressed with the work done and the massive improvement to my phone's performance and power consumption.
,
Edinburgh
5 out of 5 stars.
Fri, 17 March 2017
Service, knowledge is amazing at SimplyFuxIt,Glasgow. Would have no reason to go anywhere else. Great support, friendly service, worth every penny spent to keep your technology working. Thank you to all in the Glasgow shop.
,
Edinburgh
5 out of 5 stars.
Thu, 16 March 2017
I have had a Simplyfixit built and supplied by the company for several years and have been very pleased with the reliability of the device. The service went well and the device along with a laptop were serviced and checked out as planned and made available on the day we requested collection. Veryt pleased and will use again.
,
Edinburgh
5 out of 5 stars.
Thu, 16 March 2017
Great company...Ross goes the extra mile. This kind of service getting harder to find.
,
Edinburgh
3 out of 5 stars.
Thu, 16 March 2017
Phone returned with message on it saying no sim card. I phoned shop who said that phone did not have a sim card when handed in for repair. The sim card had never been removed before handing in, and was in fact installed. All that was needed was to reboot the phone for it to recognise the card.
,
Edinburgh
5 out of 5 stars.
Wed, 15 March 2017
I've had many repairs done, including PCs and phones broken by grandchildren and other relatives. Also had a high-spec PC built there.

All the work has been done expertly, at reasonable prices, and the customer service is good.

,
Edinburgh
5 out of 5 stars.
Tue, 14 March 2017
I had put off seeing to growing problems with the running of my Mac until it reached a point where the system failed to load into OS. This pushed me to seek out some expertise for advice and hopeful recovery. Although I was fearing the worst - that files might be lost and irrecoverable - I found the staff at SimplyFixit friendly and helpful. After a hardware check, the installation of an SSD and a new battery, along with successful backup, I was delighted within a couple of days of handing in the Mac to be using it again, running at 10 times the speed and even somehow looking as good as new! One or two hiccups to do with accessing backup were easily solved by another visit.
,
Edinburgh
5 out of 5 stars.
Tue, 14 March 2017
I was given sound advice on the problem with my laptop. Then an efficient service and repair.

Carried out in good time and in a most helpful manner.

,
Edinburgh
5 out of 5 stars.
Tue, 14 March 2017
Keeping prices down to make it cost effective to repair and not replace is key.
,
Edinburgh
5 out of 5 stars.
Mon, 13 March 2017
Very happy with all aspects of service and repair.
,
Edinburgh
5 out of 5 stars.
Mon, 13 March 2017
Very good analysis and subsequent problem solving
,
Edinburgh
5 out of 5 stars.
Mon, 13 March 2017
Great efficient service. Fixed ghd's in no time. Saved buying new ones.

Love the no fix / no fee which means that the £*** cost is only payable when the ghd's were fixed.

Would highly recommend.

,
Edinburgh
5 out of 5 stars.
Mon, 13 March 2017
Replaced broken Mac-pro 15" glass for £99.00 (including everything) within 2 days (weekend). Also received a voucher of £10 for the next service. Highly recommended.


,
Edinburgh
5 out of 5 stars.
Mon, 13 March 2017
1st class service 1st class job done wouldn't consider going anywhere else
,
Edinburgh
5 out of 5 stars.
Sun, 12 March 2017
Simply Fix it did what they're name suggests, they took my laptop which would not access the internet and was slow..And fixed it. So normality has returned. Thank you
,
Edinburgh
5 out of 5 stars.
Sat, 11 March 2017
Happy customer
,
Edinburgh
5 out of 5 stars.
Sat, 11 March 2017
I was disappointed that my computer could not be repaired. Expensive news! Nevertheless the support that I got in getting a new computer was very helpful and the setting up of the machine was just fine. The 10% discount helped the pain a little. I had used your firm a few years back and felt comfortable about returning
,
Edinburgh
5 out of 5 stars.
Fri, 10 March 2017
I was having big problems with my MacBook Pro and this was my second overhaul at Simplyfixit, Stockbridge. The first being over a year ago. Communication was brilliant and Bartek kept me in the loop as to what was happening.
When all was fixed Bartek took the time to explain very coherently what had happened.
Laptop is now working faster and better than ever.
Thank you.
Customer service was very good and you were made to feel valued.
I would highly recommend them to all who have Apple problems.

,
Edinburgh
4 out of 5 stars.
Fri, 10 March 2017
In general I was pleased with the service I received, and would come again and/or recommend.

However not all accounts on my iMac were setup as per the old machine; e.g. Firefox favourites. They were not migrated.

You would receive bonus marks if a system update had been done.

,
Edinburgh
5 out of 5 stars.
Fri, 10 March 2017
The Simplyfixit service was excellent when my laptop's hard drive failed and they managed to save all my data. The staff were very good at communicating with me - letting me know what the problem was and what they could do to fix it and at what cost. The shop at Waverley Steps is also very convenient if you live outside Edinburgh and use the train.
,
Edinburgh
5 out of 5 stars.
Thu, 9 March 2017
Really helpful, knowledgeable and reassuring.
,
Edinburgh
5 out of 5 stars.
Thu, 9 March 2017
Very satisfied. The service provided is important to a 'digital casualty' like me. It should be entirely possible to buy a new printer and connect it so it works, but not for me! Simply Fixit were on time and on budget to make sure it happened.
,
Edinburgh
5 out of 5 stars.
Wed, 8 March 2017
Andy was fantastic! My ghds needed repaired and he repaired them within hours!! Super fast service and he was professional and friendly too.
,
Edinburgh
5 out of 5 stars.
Tue, 7 March 2017
great service, pleasant staff. felt confident that a honest and trustworthy service was being provided
,
Edinburgh
5 out of 5 stars.
Mon, 6 March 2017
The Simplyfixit operative was very welcoming and helpful. He did everything he said he would to resolve the problem, and I am very happy with the result. I would certainly use Simlyfixit again and recommend it to friends and colleagues.

***

,
Edinburgh
5 out of 5 stars.
Sat, 4 March 2017
First class😊

,
Edinburgh
5 out of 5 stars.
Fri, 3 March 2017
Excellent service and advice, would highly advise.
,
Edinburgh
4 out of 5 stars.
Thu, 2 March 2017
Friendly , helpful, and trusted . Used before and deff would use again
,
Edinburgh
5 out of 5 stars.
Thu, 2 March 2017
all good
,
Edinburgh
5 out of 5 stars.
Tue, 28 February 2017
Problem was diagnosed, estimate given and was completed when they said it would be ready. V Pleased with service
,
Edinburgh
5 out of 5 stars.
Tue, 28 February 2017
good service and very prompt
,
Edinburgh
4 out of 5 stars.
Mon, 27 February 2017
The manager was excellent at all times including follow through to make sure all had been done to my satisfaction. When we found that his staff member had not uploaded the pst file into outlook, he remotely accessed and did for me.

It was a great service and I am very happy and feel very safe and secure with it. iT issues normally stress me out and the manager filled me with confidence.

,
Edinburgh
5 out of 5 stars.
Mon, 27 February 2017
The technicians are very efficient and helpful in our local Stockbridge branch, very impressed. I have already mentioned to my friends and colleagues they should use it whenever they need advice or repairs to their systems.
,
Edinburgh
5 out of 5 stars.
Mon, 27 February 2017
Had 3 devices fixed in Bath street Glasgow found the staff to be friendly and knowledgeable
,
Edinburgh
5 out of 5 stars.
Mon, 27 February 2017
Fantastic service. Prompt, polite, professional, organised.....perfect!
,
Edinburgh
4 out of 5 stars.
Sun, 26 February 2017
satisfied with the service
,
Edinburgh
5 out of 5 stars.
Sat, 25 February 2017
Fantastic customer service, very reliable and quick! Would recommend to a friend.
,
Edinburgh
5 out of 5 stars.
Fri, 24 February 2017
Great fast service! A lot cheaper than apple, fixed my phones microphone for 1/5 of the cost apple quoted me as they told me I needed anew handset as microphone couldn't be fixed... Also repaired my iPad screen and unbent the device. Overall, I couldn't have been happier and would reccomend them to anyone! 10/10
,
Edinburgh
5 out of 5 stars.
Fri, 24 February 2017
Found the service to be polite and profession. So much that I put a second device in for checking and repair
,
Edinburgh
5 out of 5 stars.
Fri, 24 February 2017
Very friendly staff and quick turn around of service!
,
Edinburgh
5 out of 5 stars.
Thu, 23 February 2017
Support was excellent , fast . And competitively priced
,
Edinburgh
5 out of 5 stars.
Wed, 22 February 2017
Quick service.
,
Edinburgh
5 out of 5 stars.
Wed, 22 February 2017
Received excellent service from the Stockbridge shop and they soon had my laptop up and running again. Will always use them to help me out of trouble.
,
Edinburgh
5 out of 5 stars.
Tue, 21 February 2017
None
,
Edinburgh
5 out of 5 stars.
Mon, 20 February 2017
I was delighted: we had taken my daughter's iPhone to The Apple Store - they initially said they could replace screen for £*** but would lose all data, photos etc. They then said there was liquid damage so they could not repair phone at all. (To be fair, they did then recommend we try Simply Fix It). Simply Fix It operative found that there was actually no significant liquid damage, then replaced screen without losing any data, photos etc, all for £***. Hugely grateful.
,
Edinburgh
5 out of 5 stars.
Mon, 20 February 2017
Prompt reliable service with added guarantee. Cant fault these guys.
,
Edinburgh
5 out of 5 stars.
Mon, 20 February 2017
A good service, helpful ,knowledgeable staff .
,
Edinburgh
5 out of 5 stars.
Mon, 20 February 2017
Pleased with the speed of repair
,
Edinburgh
5 out of 5 stars.
Mon, 20 February 2017
Very helpful and old PC now back worl
king.

,
Edinburgh
5 out of 5 stars.
Sat, 18 February 2017
I have used Simply Fix it a few times now to have phones fixed. Always really friendly, extremely knowledgeable and helpful. Have a great value extended service for screen repairs. I recommend them to all my family and friends and those who have used them have had a similar experience too.
,
Edinburgh
5 out of 5 stars.
Sat, 18 February 2017
I was very pleased with the service, and the advice given, though I don't think I really discovered what had caused the WIfi disconnect in the first place. I

This is a very professional business and I like the fixed price arrangement.

,
Edinburgh
5 out of 5 stars.
Fri, 17 February 2017
Definitely recommend to others
,
Edinburgh
5 out of 5 stars.
Fri, 17 February 2017
would recommend, solved a problem efficiently and without any fuss
,
Edinburgh
5 out of 5 stars.
Fri, 17 February 2017
Excellent service and good honest advice
,
Edinburgh
4 out of 5 stars.
Thu, 16 February 2017
Prompt repair and lap top fully restored.
,
Edinburgh
5 out of 5 stars.
Thu, 16 February 2017
I have used simply fix it a few times before and always found them very helpful, even if only giving me advice at the time. I have recommended them several times and will continue to do so.
,
Edinburgh
5 out of 5 stars.
Thu, 16 February 2017
Quick and efficient
,
Edinburgh
5 out of 5 stars.
Tue, 14 February 2017
Excellent service, my I pad now looks like it is brand new, many thanks
,
Edinburgh
5 out of 5 stars.
Tue, 14 February 2017
Excellent service as usual
,
Edinburgh
5 out of 5 stars.
Tue, 14 February 2017
I popped into the Stockbridge shop to see if they could mend the screen on my iPhone 6s......yes they could, its expensive but no problem. With in 1 1/2 hours the phone was fixed and they sent me a message to say I could come and collect it. Brilliant service , polite staff and very helpful. If I had gone to apple the phone would have gone away for about a week.....recommend them highly.
,
Edinburgh
4 out of 5 stars.
Mon, 13 February 2017
Good service at a reasonable price
,
Edinburgh
5 out of 5 stars.
Sat, 11 February 2017
Didnt have the time to order a replacement screen from other sources maybe I should hane and saved *** quid. However the service did what you said, repaired fully in 3 days, texted me when it was ready then picked back up from the store. The screen had on it a protective cover as well. Everything I left in the box was with it as well.
,
Edinburgh
5 out of 5 stars.
Sat, 11 February 2017
A great service. Laptop issues were dealt with promptly, just days after it was handed in for checkup. Thanks again for your responsive, efficient service.


,
Edinburgh
5 out of 5 stars.
Sat, 11 February 2017
Great Service, my GHD straighteners were fixed in your Bath aStreet Glasgow store. The assistant talked me through the reasons why they may be broken and explained to me what would happen and when I would expect to get them back on a no fix no fee basis which is great, my straighteners were fixed in a week and I received a text message for me to pick them up. Cannot fault service.
,
Edinburgh
5 out of 5 stars.
Sat, 11 February 2017
friendly, professional, open
,
Edinburgh
5 out of 5 stars.
Fri, 10 February 2017
Once again I used 'Simply Fixit'. This time to fix a dead iPod. A £49 charge to open it up, test the components and identify the problem which was a software issue and duly fixed with no further charge.
Excellent service.
Would recommend to others.

,
Edinburgh
5 out of 5 stars.
Tue, 7 February 2017
I was very pleased with the service provided and that there was a branch of simplyfixit within easy reach. Thank you.
,
Edinburgh
5 out of 5 stars.
Tue, 7 February 2017
Excellent service.
,
Edinburgh
4 out of 5 stars.
Tue, 7 February 2017
First screen repair done quickly but had mark on screen. Second repair done even more quickly and immediately - no quibble.great service as ever.
,
Edinburgh
5 out of 5 stars.
Mon, 6 February 2017
Great service from everyone at Stockbridge.

Fixed pricing makes the process more relaxing.

No complaints or suggestions for improvement.

,
Edinburgh
5 out of 5 stars.
Mon, 6 February 2017
A perfectly good job. I would have preferred it to be just a little less expensive, but thank you
,
Edinburgh
5 out of 5 stars.
Mon, 6 February 2017
Was satisfied with the work carried out
,
Edinburgh
4 out of 5 stars.
Sun, 5 February 2017
Good professional and helpful service.
,
Edinburgh
5 out of 5 stars.
Sat, 4 February 2017
Always very efficient, quick and friendly service!
,
Edinburgh
5 out of 5 stars.
Fri, 3 February 2017
great service, would recommend to anyone with apple products
,
Edinburgh
5 out of 5 stars.
Fri, 3 February 2017
Fast and professionally done. Thanks!
,
Edinburgh
5 out of 5 stars.
Fri, 3 February 2017
The staff were very pleasant and fixed my email problems with my laptop and iPad. There was also a problem with the AVG anti virus, this was also sorted out. Since purchasing my laptop from you last June and, as recommended, buying two years AVG this was the second time there has been been a problem. The first time it was reinstalled free of charge. This time I had to pay £*** pounds. I hope this will not be a recurring problem
,
Edinburgh
4 out of 5 stars.
Fri, 3 February 2017
Very helpful staff and good at explaining the procedures in a way that made it clear for the non-technical people out there.
,
Edinburgh
5 out of 5 stars.
Fri, 3 February 2017
Excellent quick service and very helpful staff
,
Edinburgh
5 out of 5 stars.
Thu, 2 February 2017
The service was first class!Thank you!
,
Edinburgh
5 out of 5 stars.
Thu, 2 February 2017
I have always been very pleased with the service and assistance I have been given at Simplyfixit!

I am very grateful to all the staff at the stores, both the Bruntsfield at the other one near the Edinburgh University, near Lauriston Place for all the help I have received.

Yours sincerely,***

,
Edinburgh
5 out of 5 stars.
Mon, 30 January 2017
no evaluation necessary from me,fantastic service,my problem was simply fixed politely and professionaly,thanks.
,
Edinburgh
3 out of 5 stars.
Sat, 28 January 2017
I took in a laptop that wouldn't start, and a week later I had a laptop with a new hard drive and the OS all installed and ready to go. The only issue I had was that when I took it in I said it needed a new hard drive, I was persuaded to let them investigate at a cost of £99, only to be told that it needed a new hard drive. A star lost as this seems a bit steep when I had already investigated the issue.
,
Edinburgh
4 out of 5 stars.
Sat, 28 January 2017
So far my i pod classic has been been working perfectly which im very happy with. The only thing i would say about my experience is being told i would recieve a phone call in a few days from when i handed in my i pod to give me an update , unfortuneately this never happened which was a little inconveinent but overall very happy with the service
,
Edinburgh
5 out of 5 stars.
Fri, 27 January 2017
Review pertains to the repair to my apple MAC.
Really helpful service, prompt repair and reasonable cost.
A very happy customer, would definitely recommend to others.Thanks

,
Edinburgh
5 out of 5 stars.
Thu, 26 January 2017
Excellent service!!
,
Edinburgh
5 out of 5 stars.
Thu, 26 January 2017
The SimplyFixIt Team and company ethos are outstanding . Every team member is clearly extremely competent, but more than that, they clearly enjoy their jobs and their contact with their customers ( in spite of our idiosyncrasies sometimes as those customers ) . While being personable and approachable, the team is of course focused, accurate and painstaking to a fault, and then goes beyond what would be considered excellent service and attention to detail, to deliver extra touches in the delivery of each service effort, every time . I can attest to this being true on each of several separate occasions on which I've been lucky enough to have been served by the team, and those occasions have spanned several years in time . Any geographical location served by SimplyFixIt is very lucky to be so .
On this occasion I was assisted wonderfully by *** and by ***, at the Bruntsfield Edinburgh branch . Thankyou to you both and to the entire team for every occasion .
• Yes, I would recommend the company to others ;
• no, I don’t think that your service can be improved, in any way !

,
Edinburgh
5 out of 5 stars.
Wed, 25 January 2017
Very helpful initial phone consultation.
When I brought my iMac to the shop I was given a full explanation of how the problem would be investigated and this was followed by a phone contact explaining what the problem was and whether I wanted to proceed with the repair and how much it would cost. The repair was scheduled to be complete within 6 working days and in the event was completed in 5. I have used simplyfixit several times before and would have no hesitation in recommending it to others.

,
Edinburgh
5 out of 5 stars.
Wed, 25 January 2017
Excellent fast service
,
Edinburgh
5 out of 5 stars.
Tue, 24 January 2017
delighted with repair and advice given
,
Edinburgh
5 out of 5 stars.
Tue, 24 January 2017
Very quick and efficient service. Staff very patient, explanations given so I could understand rather than with any jargon.
Have and would recommend to friends and relatives without hesitation.

,
Edinburgh
5 out of 5 stars.
Mon, 23 January 2017
Excellent service. Professional organisation. Have used SimplyFixit before and have had no problems on any of those occasions. Would have no hesitation in recommending to others.
,
Edinburgh
5 out of 5 stars.
Sun, 22 January 2017
Great service, you did what you said you'd do, gave me options and kept me informed
,
Edinburgh
5 out of 5 stars.
Sun, 22 January 2017
Very efficient service
,
Edinburgh
5 out of 5 stars.
Sat, 21 January 2017
Great service with expert advice. Very happy and loyal customer!
,
Edinburgh
5 out of 5 stars.
Sat, 21 January 2017
Fast easy process and phone now works last me its new so nothing to add
,
Edinburgh
5 out of 5 stars.
Sat, 21 January 2017
SimplyFixIt were great. They really could not do much more to improve.
,
Edinburgh
5 out of 5 stars.
Fri, 20 January 2017
Thorough and professional. A little expensive but worth the money.
,
Edinburgh
5 out of 5 stars.
Fri, 20 January 2017
Very satisfied with the speed and quality of the work, at a fair price. I would certainly use Simplyfixit again.
,
Edinburgh
5 out of 5 stars.
Thu, 19 January 2017
Very helpful staff, they answered all my questions, went the extra mile and were never patronising. Would recommend.
,
Edinburgh
4 out of 5 stars.
Thu, 19 January 2017
Most of the service provided was excellent. My laptop was examined promptly and I was informed of what needed to be done and the cost. My only criticism is that I was not informed when my laptop was available for collection, so that I had to telephone to check before going to the shop to collect it.
,
Edinburgh
4 out of 5 stars.
Thu, 19 January 2017
I had advice on what was wrong and how it could be put right and likely costs and charges. I was warned how long it might take and this was kept to. I was informed when my machine was ready for collection.
At all times the company representative was very courteous and helpful and I would recommend the company.
This was the second time I had reason to seek help at one of your stores.

,
Edinburgh
5 out of 5 stars.
Mon, 16 January 2017
Very helpful & obliging
,
Edinburgh
5 out of 5 stars.
Mon, 16 January 2017
Chap was ecpxtremely helpful and really went our of his way to resolve problem when I explained iPad was needed for grandson's prelim higher exam.
,
Edinburgh
4 out of 5 stars.
Mon, 16 January 2017
I have already recommended you to others.
,
Edinburgh
5 out of 5 stars.
Mon, 16 January 2017
Problem sorted and explained quickly and knew what to do.
Would recommend to others.

,
Edinburgh
5 out of 5 stars.
Mon, 16 January 2017
Service was quick and on-the-spot (about 5 minutes). Friendly staff who knew immediately what to do. 5 stars!
,
Edinburgh
5 out of 5 stars.
Sun, 15 January 2017
As a returning customer we found the services offered matched our requirements. There was no hard sell on products we didn`t want etc.. The order was ready to collect on time. All round good experience.
,
Edinburgh
5 out of 5 stars.
Sun, 15 January 2017
very satisfied with advice and support offered by front desk staff. Advice given in a clear and concise manner.
Thank you

,
Edinburgh
5 out of 5 stars.
Sun, 15 January 2017
Very satisfied with service. I was kept informed of issues that needed attention. Very prompt service. I would use Simplyfixit again if necessary and I would recommend them to friends.
,
Edinburgh
5 out of 5 stars.
Sun, 15 January 2017
Very good and fast... phone is like new...
,
Edinburgh
5 out of 5 stars.
Sun, 15 January 2017
Excellent service. Laptop repair and help provided by staff who are interested in their customers.
J Kelman

,
Edinburgh
5 out of 5 stars.
Sat, 14 January 2017
Service was excellent and I had my phone back within the hour after taking it in at 5pm on a Saturday evening!
,
Edinburgh
3 out of 5 stars.
Sat, 14 January 2017
I'd appreciate it if your sales associates didn't make assumptions about my gender in e-mails and phone calls, as I do not identify with the gender you have been using.

The work that was done on my laptop was appreciated, but the repairs took over a week. In fact, though I was told that everything would be done by Friday, I had heard nothing from the store. When I visited your property to check my computer's status I was told that it had not been looked at yet. The repairs were finished within 2 days after that and I received phone communication from employees, which was helpful and I wish it had happened previously so I could have better planned the 9 days without computer access.


,
Edinburgh
5 out of 5 stars.
Sat, 14 January 2017
. Andrew was outstanding and it was due to my son and I getting advice from him a few months ago that encouraged me to go back when I needed help with my lap top.


,
Edinburgh
5 out of 5 stars.
Sat, 14 January 2017
Great, speedy and efficient service as usual. Always use SimplyFixit and would highly recommend.
,
Edinburgh
5 out of 5 stars.
Fri, 13 January 2017
I cannot honestly think of a single improvement to recommend. Everything went like clockwork and a follow-up query was dealt with promptly and efficiently. I wouldn't hesitate to recommend Simplyfixit - and already have!
,
Edinburgh
3 out of 5 stars.
Fri, 13 January 2017
No text to say phone was ready when fixed

Helpful at start though

,
Edinburgh
5 out of 5 stars.
Fri, 13 January 2017
Great service. They done exactly what they said they would and on time. Changed out screams on damaged iPads. Items now like new thanks
,
Edinburgh
5 out of 5 stars.
Fri, 13 January 2017
Helped verify the problem. Bought replacement card and they fitted it that day. Polite and knowledgeable throughout.

Thank you.

,
Edinburgh
5 out of 5 stars.
Fri, 13 January 2017
service is consistently excellent
,
Edinburgh
5 out of 5 stars.
Thu, 12 January 2017
Fast, knowledgable and efficient. Fixed my iPod Classic that Apple Store had told me was unrepairable. I have also used them for my various computers and laptops on a couple of occasions.
Not cheap, but in my experience of computer repair you generally get what you pay for and I'd rather pay a fair price and be confident of a job properly done.
Would definitely recommend.

,
Edinburgh
5 out of 5 stars.
Wed, 11 January 2017
Excellent service very helpful
,
Edinburgh
3 out of 5 stars.
Wed, 11 January 2017
I was impressed with the work you did. Very good repair job. However i was informed that there would be a discount of £10 if i retweeted about simply fixit. I did the retweet yet was charged the full amount. Id like to know if that promo which you did was just a falsehood or scam?
,
Edinburgh
5 out of 5 stars.
Wed, 11 January 2017
Fine.
,
Edinburgh
5 out of 5 stars.
Wed, 11 January 2017
SimplyFixIt lived up to their name and provided a swift effective solution and were very responsive to my phone calls To enquire about progress. I will definitely use them again.
,
Edinburgh
4 out of 5 stars.
Tue, 10 January 2017
Very satisfied generally. Quick, helpful and polite. Seemed a little expensive, though I am not familiar with such costs. Yes I would recommend.
,
Edinburgh
5 out of 5 stars.
Mon, 9 January 2017
Excellent service throughout
,
Edinburgh
3 out of 5 stars.
Sun, 8 January 2017
The battery was changed expertly but everything was set back to factory setting without notice. I thought I would get the phone back in the same order with only the new battery
,
Edinburgh
5 out of 5 stars.
Sun, 8 January 2017
Very helpful and professional advice leading to a quick repair. Always happy to use Simplyfixit for all my business computer needs!
,
Edinburgh
5 out of 5 stars.
Sat, 7 January 2017
Excellent service. Straight forward. No appointments to make appointments like other stores. Good value. I will definitely recommend to others and return should I need to in the future.
,
Edinburgh
5 out of 5 stars.
Sat, 7 January 2017
very efficient and knowledgable

,
Edinburgh
5 out of 5 stars.
Fri, 6 January 2017
There is nothing in particular

***

,
Edinburgh
5 out of 5 stars.
Fri, 6 January 2017
Fast and simple Service. My iPhone had become a landline, they assessed it straight away, told me that I needed a new battery and 2 hours later I was sorted. Highly recommend.
,
Edinburgh
4 out of 5 stars.
Thu, 5 January 2017
I was in general pleased -- clear explanation of charging and timetable, good telephone communication about additional parts needed, and completion within the promised time. Where I am less happy is with the reloading of the hard disk with the previous software -- Adobe Reader for Adobe Acrobat, and without the full MS Office package which I had paid for for a full year. But my own data files appear to be complete. I would come again.

,
Edinburgh
5 out of 5 stars.
Thu, 5 January 2017
Incredibly helpful, honest with initial appraisal and proved to be right

could not be happier especially after disastrous visit to Apple Store who refused to fix it despite it being under warranty

***

,
Edinburgh
5 out of 5 stars.
Thu, 5 January 2017
Fixed my macbook pro screen and my iPhone with no fuss and much better price compared to Apple. Great service.
,
Edinburgh
5 out of 5 stars.
Wed, 4 January 2017
Have used these guys a few times for repairs and upgrades to our corporate laptops. Have always been very helpful and super fast.
,
Edinburgh
5 out of 5 stars.
Tue, 3 January 2017
I have used Simplyfixit three times now and think they are great. The staff are very nice,helpfull and fix the problem promptly. I wouldn't use anyone else.
,
Edinburgh
5 out of 5 stars.
Tue, 3 January 2017
What I like about SimplyFixit is that they make you feel they are there to help you with what to them may seem a totally footling problem. It is very reassuring to be told that there are no problems, or if there were they are fixed! I have told others already that I have found your firm very reliable.
,
Edinburgh
5 out of 5 stars.
Tue, 3 January 2017
The final outcome of my repair was excellent and the manager in the shop was outstanding.
,
Edinburgh
5 out of 5 stars.
Mon, 2 January 2017
Very efficient, friendly and reliable service. Thank yiu
,
Edinburgh
5 out of 5 stars.
Mon, 2 January 2017
excellent fast friendly service. Phoned local branch of simplyfixit at 1pm after cracking my iPhone 6+ screen, took it to the shop at 2pm and picked it up at 4pm the same day. Great job!
,
Edinburgh
5 out of 5 stars.
Sat, 31 December 2016
I've had this Samsung Laptop since as far back as 2011 and probably ended up doing quite a bit of not too clever stuff on it over the years. For a novice P.C user learning the ropes over a period of time, things like going on the web and not being very adequately aware of things like malicious scripts and data floating around... I must say I've learnt some crazy lessons. The work these chaps did on this system in terms of freeing up space and upgrading security - with the new hard drive, makes it feel like getting a new laptop delivered to my house. I must say thanks on such an exquisite piece of work guys. Cheers. ***.
,
Edinburgh
4 out of 5 stars.
Sat, 31 December 2016
Found the gentleman who actually served me to be helpful and very polite - however the senior member of staff who was on shift when i booked it in i found to be rude and unhelpful - chiming in with comments that just werent needed
,
Edinburgh
5 out of 5 stars.
Fri, 30 December 2016
Phone screen and defective port repaired quickly with having to return as speaker didn't work, remedial work was carried out with the same efficiency.I cannot recommend this company high enough, staff were knowledgeable and very polite .Text to say when phone was ready to save you waiting for it.
,
Edinburgh
5 out of 5 stars.
Fri, 30 December 2016
Fast service, tidy job.
,
Edinburgh
5 out of 5 stars.
Thu, 29 December 2016
Excellent Service
,
Edinburgh
5 out of 5 stars.
Thu, 29 December 2016
Quick turn around despite it being New Year. Excellent service, would defintiely recommend.
,
Edinburgh
5 out of 5 stars.
Thu, 29 December 2016
Good speedy service and professional customer service
,
Edinburgh
4 out of 5 stars.
Thu, 29 December 2016
Good service
,
Edinburgh
5 out of 5 stars.
Wed, 28 December 2016
Guys we're really helpful after my son managed to damaged screen on older mac not long after Christmas. Guys had it fixed for me within few hours to save me having to travel back to shop as I stay 50min train journey away
,
Edinburgh
5 out of 5 stars.
Wed, 28 December 2016
I would highly recommend Simplyfixit at Edinburgh train station. Excellent service to repair my MacBook. Everything was explained to me and the repair was done in a few days.
,
Edinburgh
3 out of 5 stars.
Wed, 28 December 2016
I handed the iPad in on a Wednesday (unaware that I wouldn’t receive it back the same day) but I got a phone call the next day to say that it was ready. I made another trip to Glasgow on the Saturday to pick it up. It looked fine, but had a sharp edge in the corner and I asked the assistant to fix it, so that it wouldn’t hook on to things. He fixed it while I was there in the shop. When I got home and took the iPad out to check that everything was working well, I noticed that the home button at the bottom was slightly raised, so much so that it made a slight scratch on my finger. I sent an email to the shop right away, asking if this was normal or if something could be done to correct it. I was concerned, because I was leaving for an extended overseas trip just a few days later. I received no answer to that email. Several days later, I had to leave for my trip (voluntary work overseas) still with the raised home button. As I’ll be travelling for several months, I have no way of returning the iPad while it’s still within the 3-month warranty period. I am satisified with the replacement of the glass, but feel it’s a pity that the home button feels slightly uncomfortable now…. and I’m disappointed that I never received a reply to the email that I sent.
,
Edinburgh
5 out of 5 stars.
Tue, 27 December 2016
All excellent, better advice than Apple, completed repair a day sooner than expected
,
Edinburgh
5 out of 5 stars.
Tue, 27 December 2016
Very quick service. Thanks.
,
Edinburgh
5 out of 5 stars.
Mon, 26 December 2016
***
,
Edinburgh
5 out of 5 stars.
Mon, 26 December 2016
It was really helpful to find out a price and how long things are likely to take up front, be kept in touch with developments, and to get advice about how to get the best from the computer
,
Edinburgh
5 out of 5 stars.
Mon, 26 December 2016
The whole thing was very straightforward and cost effective. I guess, perhaps, you could have indicative prices on your website - that would be useful.
,
Edinburgh
5 out of 5 stars.
Sat, 24 December 2016
I usually take my MacBook Pro to another shop for work, However after getting fleeced with a poorly done repair, I decided to use simplyFixit in Glasgow.

I was delighted with the customer service and the new battery and the additional advice.

,
Edinburgh
5 out of 5 stars.
Fri, 23 December 2016
Excellent service & staff went above and beyond expectations to help me, very grateful!
,
Edinburgh
5 out of 5 stars.
Thu, 22 December 2016
A great and much need repair shop, making Apple slightly more affordable – quickly and courteously.
,
Edinburgh
5 out of 5 stars.
Wed, 21 December 2016
First time I have used SimplyFixIt and I was impressed with the professional service and speed of service that I received.
I would recommend to friends and family.

,
Edinburgh
5 out of 5 stars.
Wed, 21 December 2016
Happy with service, would recommend to others.
,
Edinburgh
5 out of 5 stars.
Mon, 19 December 2016
iPhone glass smashed. All done and dusted within the day, and considerably cheaper than the Apple quote....Very efficient.
,
Edinburgh
5 out of 5 stars.
Sat, 17 December 2016
Fixed my shattered iPad screen promptly and efficiently and explained the process in full to me.
,
Edinburgh
4 out of 5 stars.
Fri, 16 December 2016
your repair was very good to fix my problem adequately
,
Edinburgh
5 out of 5 stars.
Fri, 16 December 2016
Incredibly quick turnaround. Excellent craftsmanship and a fair price. Quality service provider on all sides.
,
Edinburgh
5 out of 5 stars.
Thu, 15 December 2016
Service good. Would recommend to others.
,
Edinburgh
5 out of 5 stars.
Wed, 14 December 2016
The service I received was good.
,
Edinburgh
5 out of 5 stars.
Wed, 14 December 2016
Great! Fast and efficient
,
Edinburgh
5 out of 5 stars.
Wed, 14 December 2016
Prompt, efficient, knowledgeable, friendly and competitively priced. Thank you!
,
Edinburgh
5 out of 5 stars.
Tue, 13 December 2016
Replaced shattered screens on I phone 6 and mini I pad. Knew exactly what was needed and completed the repairs quickly, efficiently and at an acceptable cost. Excellent to deal with.
,
Edinburgh
5 out of 5 stars.
Tue, 13 December 2016
The staff were polite , fiendly, helpful and profesional and my laptop fixed within the 2 day timeframe given.
,
Edinburgh
5 out of 5 stars.
Mon, 12 December 2016
Very very helpful.
I lost all my music when they installed a new hard drive.
But they found it for me on the old driveand put it on a USB stick.



and all for no charge

,
Edinburgh
5 out of 5 stars.
Mon, 12 December 2016
We would always want lower prices but the cost was reasonable and the service excellent
,
Edinburgh
5 out of 5 stars.
Sat, 10 December 2016
Very quick service. Gave good, informative feedback on what the issue was. Very polite. Thank you !
,
Edinburgh
5 out of 5 stars.
Sat, 10 December 2016
Very speedy service, pleasant staff,problem sorted very quickly,and good advice given.
Recommend to anyone.

,
Edinburgh
4 out of 5 stars.
Sat, 10 December 2016
Friendly, informative staff. Small shop in Dalkeith seemed to have too few staff to deal with problems and repairs. Cannot praise highly enough the friendliness and helpfulness of the staff at this branch.
,
Edinburgh
5 out of 5 stars.
Fri, 9 December 2016
Excellent advice was given on the various options available for the particular laptop computer chosen. Once the specification was agreed, the laptop was provided within a few days. All queries regarding the installed software were quickly and effectively answered.
,
Edinburgh
5 out of 5 stars.
Wed, 7 December 2016
good service, computer sorted and returned quickly, pleasant staff.
,
Edinburgh
3 out of 5 stars.
Tue, 6 December 2016
Whilst I was very impressed with the service when I brought the laptop in, it is now almost two weeks and I do not have the machine back. I issued instructions that as I would be in abroad on business all contact was to be by email - after chasing for information of what the diagnostic was showing, six days later someone called me waking me up at 3am. due to time differences.
Again chased by email eventually to get an email back saying you needed software from me - fine. The software was taken in and even then, no commitment was given on when I would get the laptop back. I am home now and have to complete work, my business does not seem to be a priority to you.
When I used you previously for a hard drive replacement it was less than a week, this time no one wants to commit to a deadline so not good for a small business owned.

,
Edinburgh
5 out of 5 stars.
Mon, 5 December 2016
I was completely satisfied with the quality service I received, the staff were very professional and as importantly had very good interpersonal skills.

Yes I would recommend Simplyfixit to others and have already done so.

,
Edinburgh
5 out of 5 stars.
Mon, 5 December 2016
Fixed a mac airbook that had been water damaged and wasn't powering up at all. All for ***. Working fine now. Highly recommend visiting them if any Apple Mac problems!
,
Edinburgh
5 out of 5 stars.
Sun, 4 December 2016
Had problem with a phone from well known second and high street shop. Would not take back for repare as intermittent. Simplyfixit helpful advice made repair strat forward.
,
Edinburgh
5 out of 5 stars.
Fri, 2 December 2016
Handed my phone in last thing at night to get the battery replaced. A second problem was discovered and they called me in the morning to see if I wanted to proceed with that repair (a new screen). I went ahead and my phone was ready by lunchtime. Very good service.
,
Edinburgh
4 out of 5 stars.
Fri, 2 December 2016
The repair has been done well and is effective. My only gripe is that it took longer than the promised time.
,
Edinburgh
5 out of 5 stars.
Fri, 2 December 2016
Excellent service and advice. Always very cheerful staff and would recomend them with no hesitatiom.
Thanks again.

,
Edinburgh
5 out of 5 stars.
Thu, 1 December 2016
I went to have the screen of my laptop repaired. The various members of staff (I spoke to three on my three visits) were very helpful and gave good unprompted advice. I'd have preferred it if they hadn't taken payment before the work was actually done, but this is a relatively minor issue. I would recommend Simplyfixit to anyone looking for repairs to their computers.
,
Edinburgh
4 out of 5 stars.
Thu, 1 December 2016
I was happy with the repair work to my laptop. I was quoted for a new drive should it be necessary to replace it. However I was not contacted again to be informed that it was needed.
I was without my laptop for one week but not contacted at all to inform me what was happening.
So, my experience indicates need to improve communication with the customer.

,
Edinburgh
5 out of 5 stars.
Wed, 30 November 2016
Great and fast service thank you.
,
Edinburgh
5 out of 5 stars.
Wed, 30 November 2016
Didn't need to make appointment which was great. Kept informed by text on progress and completion of repair.
Very satisfied with service.

,
Edinburgh
5 out of 5 stars.
Wed, 30 November 2016
Quick, affordable, and works as expected. I was able to walk in and have my phone ready in an hour for no extra cost to the ***. There is a small spot on my screen that is illuminated, but it's not that big of a problem. Overall I would recommend.
,
Edinburgh
5 out of 5 stars.
Mon, 28 November 2016
Would certainly recommend the Edinburgh store on Waverley Steps. Pawel's service was very clear and professional, and he did exactly what he said he would do.
,
Edinburgh
5 out of 5 stars.
Mon, 28 November 2016
I was very satisfied with the service, the problem was identified and explained to me, the disk was changed and I asked to get the memory upgraded. All done well the content of the old disk was reloaded with no problem and at a reasonable price.
The man in the shop was helpful, knowledgeable and polite.

,
Edinburgh
5 out of 5 stars.
Fri, 25 November 2016
Quick fix and excellent customer care!
,
Edinburgh
5 out of 5 stars.
Thu, 24 November 2016
Excellent - very helpful and all work done ahead of time!
,
Edinburgh
4 out of 5 stars.
Wed, 23 November 2016
Ross does a good job and explains whats possible and updates you when your equipment is ready
,
Edinburgh
4 out of 5 stars.
Tue, 22 November 2016
The service from *** at the Juniper Green shop is very good, prompt and he explains everything fully.

I think the flat rate fee is expensive for a small repair and I know that this puts some people off using simplyfixit and going elsewhere for a much better price.

I think it would be to your advantage to have two levels of fee.

,
Edinburgh
5 out of 5 stars.
Tue, 22 November 2016
Use these folk far too often thanks to having a careless family. Service consistently excellent. Jobs done well and on time and with care
,
Edinburgh
5 out of 5 stars.
Mon, 21 November 2016
You guys have been very reliable over the years in helping with my computer maintenance! Cheers.
,
Edinburgh
5 out of 5 stars.
Sun, 20 November 2016
Really happy with the result and customer service was excellent!
,
Edinburgh
5 out of 5 stars.
Sat, 19 November 2016
The two guys on duty even made me feel NOT stupid for dropping my iPhone. They showed me a box-full of other peoples similar mishaps.

On my return it transpired my ordered-in replacement-glass had been dropped (with others) in transit. There was the most miniscule scratch (barely visible to the naked eye) for which they offered a generous *** reduction.

Overall, couldn't be more pleased; great professional staff, repair on time, good humoured & friendly encounter. WOULD HIGHLY RECOMMEND.

,
Edinburgh
5 out of 5 stars.
Sat, 19 November 2016
Excellent service, took my daughter's laptop in to get a new screen and it was repaired and ready the dame day.
,
Edinburgh
4 out of 5 stars.
Sat, 19 November 2016
Superb service
,
Edinburgh
4 out of 5 stars.
Fri, 18 November 2016
Sorted out problems
,
Edinburgh
5 out of 5 stars.
Fri, 18 November 2016
Good service, very knowledgeable staff. The order was completed super fast. All in all, great experience. 10/10 would bang again.
,
Edinburgh
5 out of 5 stars.
Thu, 17 November 2016
Excellent , prompt and attentive service ...would and do highly recommend Simply Fixit to colleagues and friends .
,
Edinburgh
5 out of 5 stars.
Thu, 17 November 2016
I had cracked the screen on my iPad Air. simplyfixit at Juniper Green gave me a straightforward assessment and I subsequently let them replace the screen. They texted me when it was ready and made sure that I was satisfied before I left the shop. My iPad functions perfectly. Very happy to recommend to others.
,
Edinburgh
5 out of 5 stars.
Wed, 16 November 2016
Very efficient --big help --more to follow
Very satisfied with service

,
Edinburgh
5 out of 5 stars.
Mon, 14 November 2016
A very quick and efficient service concerning PDF reader, photobook and cloud storage problems. All completed within half a day and under ***. This allowed me to get on with computer work that day. Thank you!
,
Edinburgh
4 out of 5 stars.
Sun, 13 November 2016
Excellent rapid service. Good quality.

My only issue is that I did not receive my *** discount from previous repair which was acknowledged at the timer but not successfully rectified because server did not know how to I think.

,
Edinburgh
5 out of 5 stars.
Sat, 12 November 2016
although I havent actually seen the result at the time of writing this, I believe the required solution is ready to collect and involved some extended work, unforeseen at the time of leaving it. I am most grateful that this extra work was undertaken without an increase in fee and with gracious acceptance that it was part and parcel of the service provided... impressive customer care therefore!
,
Edinburgh
5 out of 5 stars.
Fri, 11 November 2016
Very good service
,
Edinburgh
5 out of 5 stars.
Thu, 10 November 2016
Friendly service with clear advice. And competed quicker than expected.
,
Edinburgh
5 out of 5 stars.
Thu, 10 November 2016
You could be a little quicker,otherwise very good
,
Edinburgh
5 out of 5 stars.
Thu, 10 November 2016
Excellent profession service, had I-pad glass replaced. Would recommend without hesitation.
,
Edinburgh
5 out of 5 stars.
Thu, 10 November 2016
Great fast service, would use again
,
Edinburgh
5 out of 5 stars.
Thu, 10 November 2016
*** @ Juniper Green is helpful in every way and I would of course recommend his expertise to others.
,
Edinburgh
5 out of 5 stars.
Wed, 9 November 2016
Really good guy in Corstorphine shop couldn't be more helpful
,
Edinburgh
5 out of 5 stars.
Tue, 8 November 2016
I firstly had an iPhone screen replaced very quickly I was impressed. Whilst in the shop I saw an advert for fixing GHD Straighteners, mine had stopped working whilst on holiday and I had new pair on my Christmas list , after seeing the literature in the shop I enquired about fixing and this was done to the highest standard no need for new *** straighteners. They can be fixed for *** and I even got a discount as I had other work done there. Can't ask for more than that well done Simply Fix It would always recommend you Thank You
,
Edinburgh
4 out of 5 stars.
Tue, 8 November 2016
Support was friendly and helpful. Happy with all aspects of service exept think spare parts were slow to order/arrive. More effort to fix in shorter time would be appreciated. I use my computer to help run my business and 9 days is a long time to be without it.
Othrwise fine.

,
Edinburgh
5 out of 5 stars.
Sat, 5 November 2016
The service was very good, I could customize and discuss every little detail about the PC I wanted plus the attention was very good and dedicated to making the customer feel comfortable and enjoying his time choosing his next PC. Definitively recommend.
,
Edinburgh
5 out of 5 stars.
Fri, 4 November 2016
Quick, friendly and efficient service.
,
Edinburgh
5 out of 5 stars.
Fri, 4 November 2016
Excellent no nonsense service - simply fixed my Mac - thank you
,
Edinburgh
5 out of 5 stars.
Fri, 4 November 2016
A first class service as always.
,
Edinburgh
4 out of 5 stars.
Fri, 4 November 2016
Bought my recent purchase of a Gaming pc + monitor from the Bruntsfield shop in Edinburgh.
All were very Helpful especially ***. My only criticism was that everybody seemed so miserable at their work, a smile goes a long way chaps. Simplyfixit certainly know their business and I will certainly be recommending them.

,
Edinburgh
5 out of 5 stars.
Fri, 4 November 2016
Simply fix it , customer service was excellent, and staff at the Juniper green branch very friendly.. Problems were promptly diagnosed and rectified and the price was right.

Many thanks ***

,
Edinburgh
5 out of 5 stars.
Fri, 4 November 2016
Easy, helpful and they didn't do that, looking at you as if your stupid that techies tend to do!
,
Edinburgh
5 out of 5 stars.
Thu, 3 November 2016
I was very pleased with the service I received and the pleasamt way I was dealt with.I would have no hesitation in recommending this company.
,
Edinburgh
5 out of 5 stars.
Thu, 3 November 2016
Once again SimplyFixIt came up trumps. They fixed the desktop computer quickly and when I had a problem setting it up, a quick phone and trip to the shop restored the PC to a full working configuration.

If you need advice *** and his team at *** are always there to provide quality information and they don't try to sell you something you don't need. A very refreshing and honest approach to retail.

I would recommend SimplyFixIt and *** at Bruntsfield 100%.

,
Edinburgh
5 out of 5 stars.
Wed, 2 November 2016
No improvements needed. I have gone to your Juniper Green branch for years and found the service from *** excellent. He is very pleasant and so helpful in explaining everything, even when I don't understand he finds a way to help. I have recommended several people to go to your Juniper Green Branch.
,
Edinburgh
5 out of 5 stars.
Wed, 2 November 2016
All went according to plan. Laptop back in good working order. Staff most helpful at Raeburn Place.
,
Edinburgh
5 out of 5 stars.
Wed, 2 November 2016
Great one-day battery and hard drive service on a Macbook Pro. Very friendly and efficient staff. Would recommend.
,
Edinburgh
5 out of 5 stars.
Mon, 31 October 2016
No fuss and quick service. Repeat customer very happy.
,
Edinburgh
5 out of 5 stars.
Sun, 30 October 2016
Great service.
,
Edinburgh
5 out of 5 stars.
Sat, 29 October 2016
I was very happy with the repair and upgrade to my PC. The staff were helpful and friendly.
,
Edinburgh
5 out of 5 stars.
Sat, 29 October 2016
Very good service. Thanks
,
Edinburgh
4 out of 5 stars.
Sat, 29 October 2016
Very quick service
,
Edinburgh
4 out of 5 stars.
Sat, 29 October 2016
The repair was carried out very quickly and efficiently. The team at Edinburgh Waverley were very helpful. Would be a 5/5 if slightly cheaper but only a minor issue - very pleased overall.
,
Edinburgh
5 out of 5 stars.
Sat, 29 October 2016
I recently purchased a laptop from Ideal Computing/Simplyfixit. I did not need a highly sophisticated machine (e.g. no gaming/video editing) but was after a laptop that would be reasonably fast, therefore I had specific requirements in terms of the machine's specifications (e.g. more RAM, SSD instead of HDD etc..) while keeping it to a reasonable budget. This was discussed and agreed over several email conversations. The guys at Ideal Computing managed to upgrade an HP laptop to these exact specifications and within my budget. The laptop was ready for collection less than a week later. The computer totally meets my expectations. Very good experience so far.
,
Edinburgh
4 out of 5 stars.
Fri, 28 October 2016
Good service. Polite informative employees. All good. Very satisfied.
,
Edinburgh
5 out of 5 stars.
Thu, 27 October 2016
I found the staff who served me very patient and helpful and took their time to ensure I mastered my laptop. Thank you.
,
Edinburgh
4 out of 5 stars.
Thu, 27 October 2016
service is good but noticed on the two or three times I had repairs done that it always took longer than quoted, professional outfit though
,
Edinburgh
5 out of 5 stars.
Thu, 27 October 2016
Fast and good quality
,
Edinburgh
3 out of 5 stars.
Wed, 26 October 2016
I was told my item would be fixed by Friday. This was not the case. I was sent 2 text messages across 2 days (late Monday evening and Tuesday morning) to advise that my item was ready for collection. When I arrived on Tuesday to collect it on Tuesday, it turned out that it wasn't actually ready and I needed to leave and come back again a few hours later. This was quite disruptive for my day as this was during working hours and meant I needed to leave the office twice.
,
Edinburgh
5 out of 5 stars.
Wed, 26 October 2016
Very helpful staff explained what they would do and phone once checked to see what was needed and further costs only took a few days very pleased
,
Edinburgh
5 out of 5 stars.
Tue, 25 October 2016
Very satisfied
,
Edinburgh
4 out of 5 stars.
Tue, 25 October 2016
Fixing was good and quick there was confusion over a part.
,
Edinburgh
4 out of 5 stars.
Tue, 25 October 2016
helpful and professional.
fair prices for parts and labour.
willing to give a little discount.

one negative is the (seemingly) high turnover of staff so that you rarely see the same technical person twice and have to repeat the problem

,
Edinburgh
5 out of 5 stars.
Sun, 23 October 2016
Fast and effective professional service.
,
Edinburgh
5 out of 5 stars.
Sun, 23 October 2016
Extremely helpful and understanding when dealing with an IT-phobe. Took longer than I anticipated, but worth the wait.
Would recommend, without hesitation.

,
Edinburgh
5 out of 5 stars.
Sun, 23 October 2016
As I put on Yelp, I am so happy with the shop on Forrest Road. Anna there was amazing at explaining to us what might have gone wrong and what could and couldn't be fixed. I love how she has a solid state hard drive and a regular hard drive and simply explained the difference (definitely talked us into getting SSDs and we're happy to have them so we are).

It wasn't exactly a cheap visit, fixing two MacBook Pros and an iPhone, but considering that the *** told me that both those computers were dead and in their graves, I definitely got value for money!

,
Edinburgh
5 out of 5 stars.
Sat, 22 October 2016
Best iphone screen fixing experience I've ever had
,
Edinburgh
5 out of 5 stars.
Fri, 21 October 2016
The provider was very helpful and gave me excellent advice. I was totally satisfied with the service provided to me.
,
Edinburgh
5 out of 5 stars.
Fri, 21 October 2016
I cannot fault Simplyfixit, I was greeted by a friendly team, quoted a price and an expected job duration of 4-5 hours. It was professionally handled and I was told that I would get a text when it was ready for collection. It was ready after about 2 and a half hours, I got the text and collected my iPad. I was greeted warmly again and the gentleman remembered my name even before checking my receipt. I was pleased with the result and the way I was treated. I'd recommend them to anyone.
,
Edinburgh
5 out of 5 stars.
Thu, 20 October 2016
Your staff member showed great patience in examining a technical failure with my 17 year old PC and then you saved the data from it for me just as requested.
,
Edinburgh
5 out of 5 stars.
Thu, 20 October 2016
Very good service
,
Edinburgh
4 out of 5 stars.
Thu, 20 October 2016
Very friendly & professional staff.

Provided relevant update on the issue with my laptop & provided solutions to it along with a costing. Fast turn around. Only issue was I lost saved emails & favourite sites on Safari.

Would recommend & use again.

,
Edinburgh
5 out of 5 stars.
Thu, 20 October 2016
Very swift service that was appreciated. Had originally booked into the *** and couldn't be seen until 1 week later which was useless. Quite expensive but worth it nonetheless.
,
Edinburgh
3 out of 5 stars.
Wed, 19 October 2016
The reason I gave 3 stars is down to the customer service I received. The shop is full of male staff and each of them made me feel like a 'silly little girl' (I'm 41, university educated plus 2 years computer studdies) because I asked for information they gave to be explained to me. I know nothing about hard drives etc. So when needing to buy a new one they just rolled their eyes at me and sniggered. When I asked probably what seemed very silly questions to them. I got more helpful advice from Google and my husband. The 3 stars are for the work down on my lap top on for the AVG and updates the did for me. I would tell others about Simply Fix it but to be aware if you are female you will probably be treated in a derogatory manner. I would have given 5 stars if the customer service had been better.
,
Edinburgh
5 out of 5 stars.
Wed, 19 October 2016
Great value and really quick service.
,
Edinburgh
5 out of 5 stars.
Wed, 19 October 2016
I called at the shop at 09:45 and left my phone to have a new screen fitted to my iphone 4s. It had cracked after falling.
I received a receipt and went to do shopping returning at 11:45 as requested by the assistant. It was ready for collection and in perfect working order. 10 days later it has performed with no problems.
This was worth every penny or should I say every £.
This was an excellent service.

,
Edinburgh
4 out of 5 stars.
Mon, 17 October 2016
This was the 2nd time I had used Simplyfixit and was overall happy with the service provided. The guys in the Stockbridge shop were courteous and helpful, answering my questions to my satisfaction.
Only thing was my computer had been in the shop, fixed and ready to collect, from Tuesday and I didn't receive a call to collect my computer. I only knew my computer was ready because I went into the shop on the Thursday. My machine works smoothly now and if I have a query, I know I could phone Simplyfixit and get a helpful response. Thankyou!. Kind regards, ***.

,
Edinburgh
5 out of 5 stars.
Mon, 17 October 2016
Simply brilliant in every way

Fantastic service, I love my Macs and finding simplyfix it has been great. They are always a pleasure to work with, they are kind and have a good system of communication and keep in touch and explain everything clearly.

The repairs are done very quickly, inexpensively and amazingly have ways of fixing what I would have thought was a completely broken machine.

Both my macs are now working smoothly and beautifully. And when something goes wrong again I will be returning to this company for sure.

,
Edinburgh
5 out of 5 stars.
Sun, 16 October 2016
The location on Forest Road and George IV Bridge is AWESOME. We loved how *** explained everything so clearly and fixed our computers.


,
Edinburgh
5 out of 5 stars.
Sat, 15 October 2016
Although my GHD straightener was not fixable I thought the service was very good.
,
Edinburgh
5 out of 5 stars.
Sat, 15 October 2016
fantastic, quick professional service. Highly recommended.
,
Edinburgh
5 out of 5 stars.
Sat, 15 October 2016
Great service all round.
,
Edinburgh
5 out of 5 stars.
Fri, 14 October 2016
Efficient, polite and helpful, clearly explained the process and successfully repaired my PC. Highly recommended.
,
Edinburgh
5 out of 5 stars.
Fri, 14 October 2016
Polite, very efficient and competent
,
Edinburgh
5 out of 5 stars.
Thu, 13 October 2016
Was smoother and faster than I thought it would be.
,
Edinburgh
5 out of 5 stars.
Thu, 13 October 2016
Done exactly what was needed. Quickly and efficiently
,
Edinburgh
5 out of 5 stars.
Wed, 12 October 2016
The staff at your Bruntsfield outlet demonstrate an outstanding knowledge of their trade and as individuals they go out of their way, very much going the extra mile, to ensure that the client gets a superb service. Add to this that they do it all with a smile. Would recommend to anyone.
,
Edinburgh
5 out of 5 stars.
Wed, 12 October 2016
Polite, efficient. Did what they said they would do and item ready for pick up when they said it would be ready.
,
Edinburgh
5 out of 5 stars.
Wed, 12 October 2016
I've been to three Simply Fix It branches (in Edinburgh and Glasgow) and been delighted with the service at each of them. The staff are knowledgeable, patient, and courteous, and have always been willing to go the extra mile to help.
,
Edinburgh
5 out of 5 stars.
Wed, 12 October 2016
Efficient ,fast and friendly
,
Edinburgh
5 out of 5 stars.
Wed, 12 October 2016
excellent
,
Edinburgh
5 out of 5 stars.
Wed, 12 October 2016
Excellent service again, wouldn't go anywhere else!
,
Edinburgh
4 out of 5 stars.
Tue, 11 October 2016
Friendly and efficient
,
Edinburgh
4 out of 5 stars.
Sun, 9 October 2016
They have done what we asked of them. Reliable. No suggestions for improvement.
,
Edinburgh
5 out of 5 stars.
Sat, 8 October 2016
I do not think areas of improvement are needed. I travel to Edinburgh just annually (as I live overseas and visit family when I'm back). I have needed the services of this company for each of the past 2 years, and in a very short time frame each time. They have been VERY professional, have fixed my issues 100% successfully, and have expedited the work to be completed before my return overseas. Top marks to *** at Dalkeith !
,
Edinburgh
5 out of 5 stars.
Sat, 8 October 2016
I was totally satisfied,what was explained to me was exactly what happened and the service provided was excellent I have recommended your services to my friends and family 👍👍
,
Edinburgh
5 out of 5 stars.
Sat, 8 October 2016
Excellent service - kept informed throughout. Thanks
,
Edinburgh
5 out of 5 stars.
Fri, 7 October 2016
A 1st class service in all respects
,
Edinburgh
5 out of 5 stars.
Thu, 6 October 2016
Quick, reasonably priced repair. Very satisfied!
,
Edinburgh
5 out of 5 stars.
Thu, 6 October 2016
great service and advice from guy in shop - as usual
,
Edinburgh
5 out of 5 stars.
Wed, 5 October 2016
I would recommend you , great service
,
Edinburgh
5 out of 5 stars.
Mon, 3 October 2016
I would like to say I can not offer any improvement requests as I am very pleased with things as they are.
,
Edinburgh
5 out of 5 stars.
Mon, 3 October 2016
Excellent service for a really complex problem!
,
Edinburgh
3 out of 5 stars.
Mon, 3 October 2016
Shop at Bruntsfield did not transfer any emails/folders from my talk talk account, although paid them to do so from my old to my new HP LT that I bought there.

Got great support several times fom *** at Dalkeith branch.
***

,
Edinburgh
5 out of 5 stars.
Mon, 3 October 2016
For more years than I can remember, *** - especially *** - has provided a vital easily accessible service for me for which I have always been immensely thankful. Without your support, I would be dysfunctional and therefore unable to do the 57 hours per week voluntary work which is critical for several organisations I am connected to.

,
Edinburgh
5 out of 5 stars.
Mon, 3 October 2016
Excellent service once again.
,
Edinburgh
5 out of 5 stars.
Sat, 1 October 2016
As in the past I was treated with great courtesy, good humour, and patience, even although the fault with my computer was of my own making. I often recommend simplyfixit services to others.
,
Edinburgh
5 out of 5 stars.
Fri, 30 September 2016
Needed help with a soft ware problem on my lap top. Simplyfixit employee in the shop was helpful and friendly. Gave advice on a seperate issue I had mentioned. Lap top came back as good as new.
Very pleased.

,
Edinburgh
5 out of 5 stars.
Fri, 30 September 2016
Excellent service, knowledgeable and courteous staff. Would definitely recommend to friends.
,
Edinburgh
5 out of 5 stars.
Fri, 30 September 2016
Fabulous service. Can't recommend enough.
,
Edinburgh
5 out of 5 stars.
Fri, 30 September 2016
Excellent courteous service
,
Edinburgh
5 out of 5 stars.
Fri, 30 September 2016
The Bruntsfield store were very helpful in repairing the cracked screen of my MacBook. They advised when I could bring in my MacBook in order to have it repaired on the same day that could fit around my busy schedule. They were also willing to allow me to arrange for an alternative someone to pick it up on the same day as I would not be there to pick it up. It was a perfect repair for what I assume was a good price and the service was friendly, flexible, efficient and of a high standard. I would highly recommend them and will use them in future if I require their repair services.
,
Edinburgh
5 out of 5 stars.
Thu, 29 September 2016
Excellent service. No nonsense. What you're told is what you get.
,
Edinburgh
5 out of 5 stars.
Wed, 28 September 2016
I found the advice and help of *** to be excellent and was kept informed of what was happening. The other members of staf were alos good.
,
Edinburgh
5 out of 5 stars.
Wed, 28 September 2016
always very efficient and even more importantly, helpful!
,
Edinburgh
5 out of 5 stars.
Wed, 28 September 2016
The whole experience was superb. The assistant spoke my language ie non computer speak, and he could not have been more helpful.

I definitely recommend the company. I have used it several times before and NEVER been disappointed.

I have recommended it to friends.

,
Edinburgh
5 out of 5 stars.
Wed, 28 September 2016
Excellent service - efficient, friendly and hassle free.
Would thoroughly recommend - good value and professional.
Thank you!

,
Edinburgh
4 out of 5 stars.
Wed, 28 September 2016
on all 3 counts i am very satisfied with the service.
the computer came back cleaned and working perfectly so thank you

,
Edinburgh
5 out of 5 stars.
Tue, 27 September 2016
The repair was done quickly and efficiently and the staff were polite. I would use them again.
,
Edinburgh
5 out of 5 stars.
Tue, 27 September 2016
Helpful and friendly member of staff,
Job finished well within expected time frame.
Definitely would recommend..

,
Edinburgh
4 out of 5 stars.
Mon, 26 September 2016
Knowledgeable team, friendly and helpful.
Quick resolution to problems.

One suggested improvement would be house calls
for system issues : Wifi , Sonos etc

,
Edinburgh
5 out of 5 stars.
Sat, 24 September 2016
You sorted out a very tricky problem with my desktop. Thanks
,
Edinburgh
4 out of 5 stars.
Wed, 21 September 2016

I always get good service

,
Edinburgh
5 out of 5 stars.
Wed, 21 September 2016
WE HAD EXCELLENT SERVICE AT YOUR DALKEITH SHOP HE TOOK THE TIMETO EXPLAIN THINGS TO US WITH OUR PROBLEM.THANKS AGAIN.
,
Edinburgh
5 out of 5 stars.
Tue, 20 September 2016
Excellent service provided by highly professional people. Keep up the good work!
,
Edinburgh
5 out of 5 stars.
Tue, 20 September 2016
Excellent customer service. Very pleased with the kind and professional approach. Would definitely recommend.
,
Edinburgh
5 out of 5 stars.
Tue, 20 September 2016
Excellent service with good pricing and friendly staff
,
Edinburgh
5 out of 5 stars.
Tue, 20 September 2016
Fantastic and speedy service, highly recommend
,
Edinburgh
5 out of 5 stars.
Mon, 19 September 2016
My computer was in for a week and I felt I could have better kept up to date on the progress of the work being done on it.
,
Edinburgh
4 out of 5 stars.
Sun, 18 September 2016
Pleasant and prompt service, thank you.
,
Edinburgh
4 out of 5 stars.
Sat, 17 September 2016
Repaired a cracked screen on an iPad. Was phoned to say that another repair would also be a good idea and how much it would cost. Agreed to it. All done in less than three days and sent a text when it was ready. iPad now looks as good as new.
,
Edinburgh
5 out of 5 stars.
Fri, 16 September 2016
Excellent and prompt service!
,
Edinburgh
5 out of 5 stars.
Thu, 15 September 2016
Very helpful
,
Edinburgh
5 out of 5 stars.
Tue, 13 September 2016
Great service and really fast turnaround. Impressed
,
Edinburgh
5 out of 5 stars.
Tue, 13 September 2016
My iPad is as good as new. Fantastic experience and I wouldn't hesitate to recommend them.
,
Edinburgh
4 out of 5 stars.
Mon, 12 September 2016
Good service, but very pricey. Replacement part carried over 40% mark-up on comparable suppliers. I did not expect price to match amazon for example, but this was excessive
,
Edinburgh
4 out of 5 stars.
Mon, 12 September 2016
Ipad had become disabled Simply fixit restored it to working order within an hour
Thank you and shall recommend to others

,
Edinburgh
5 out of 5 stars.
Sat, 10 September 2016
Service was excellent, only wee criticism I might have is their communication via text which worked the first two times they sent me texts but not, crucially, the third time when they sent me a text to say the hard drive was repaired and ready to collect so I spent a week thinking they'd failed to repair it until I plucked up courage to 'phone them for the bad news only for them to say it was ready!
,
Edinburgh
5 out of 5 stars.
Sat, 10 September 2016
Straight forward repair and transaction. No problems.
,
Edinburgh
5 out of 5 stars.
Fri, 9 September 2016
Fast, friendly & cordial... Good work and polite service at a fair price.
,
Edinburgh
5 out of 5 stars.
Thu, 8 September 2016
I cannot fault any part of the service I obtained and would gladly recommend SimplyFixIt to anyone. The technical experts are always patient, knowledgeable and get to the root of any problem.

My machine has never been better. I can now find all my documents. This is one very chuffed customer. Many thanks. The whole package is superb.

,
Edinburgh
5 out of 5 stars.
Thu, 8 September 2016
Excellent service. Good price, quality work, ready to collect the next day, I would highly recommend.
,
Edinburgh
5 out of 5 stars.
Wed, 7 September 2016
Helpful and efficient service for iPad screen
,
Edinburgh
5 out of 5 stars.
Tue, 6 September 2016
Simplyfixit is THE place to go to for computer repairs. I wouldn't trust any other place. Repairs are done in house with engineers who speak in ordinary speak and not Esperanto. And boy are they fast. If computer repairs are what you need, go here to avoid disappointment.
,
Edinburgh
5 out of 5 stars.
Tue, 6 September 2016
Polite efficient service
,
Edinburgh
5 out of 5 stars.
Sun, 4 September 2016
Overall excellent service at a reasonable price.
Had my 2010 iMac converted to fusion drive at Bath Street Glasgow branch.
It was done and ready to collect at the time they said it would be.
I might have preferred a bit more info on the new disks that were being installed as it looks like a 5400 rpm HDD, though that hopefully won't matter too much with the SSD in front of it.
There was a slight moment of doubt in my mind when the technician who called me asking for the admin account password didn't seem to know that it's root on a Mac. Apart from that very friendly and helpfull staff.
Would use them again without hesitation.

,
Edinburgh
5 out of 5 stars.
Sun, 4 September 2016
Fast and friendly service. Repair carried out on time, and of a high standard.
,
Edinburgh
4 out of 5 stars.
Sun, 4 September 2016
Excellent service and very speedy repairs every time. It seems odd that you are more expensive than *** to replace iPhone screens but the ease and speed of your service makes me keep coming to you. *** are just too slow and inconvenient to get to.
,
Edinburgh
5 out of 5 stars.
Sat, 3 September 2016
Tried 3 places to get my computer repaired only to be told it couldn't be fixed. Simplyfixit said it could be and it was repaired inside a week.
,
Edinburgh
5 out of 5 stars.
Wed, 31 August 2016
no problem!
,
Edinburgh
5 out of 5 stars.
Tue, 30 August 2016
So helpful. Fixed something that the *** shop couldn't.
,
Edinburgh
5 out of 5 stars.
Tue, 30 August 2016
Excellent service.
,
Edinburgh
5 out of 5 stars.
Tue, 30 August 2016
I have no reservations about recommending you. You provide an excellent service.
,
Edinburgh
5 out of 5 stars.
Mon, 29 August 2016
Quick, efficient, friendly service.
,
Edinburgh
5 out of 5 stars.
Sun, 28 August 2016
Professional, quick and reasonably priced service.
,
Edinburgh
5 out of 5 stars.
Sat, 27 August 2016
Excellent, as always.
,
Edinburgh
5 out of 5 stars.
Sat, 27 August 2016
Great
,
Edinburgh
5 out of 5 stars.
Thu, 25 August 2016
Prompt service and helpful staff.
,
Edinburgh
5 out of 5 stars.
Thu, 25 August 2016
i did not like being offered £25 insurance for screen protection for my phone - would rather have just paid less for the glass replacement.....
,
Edinburgh
5 out of 5 stars.
Wed, 24 August 2016
The staff are very helpful and knowledgable
,
Edinburgh
5 out of 5 stars.
Wed, 24 August 2016
Very professional in every way
,
Edinburgh
5 out of 5 stars.
Wed, 24 August 2016
Professional, honest, reliable. I would recommend them.
,
Edinburgh
5 out of 5 stars.
Wed, 24 August 2016
Professional and courteous and delivered what was promised.
,
Edinburgh
5 out of 5 stars.
Wed, 24 August 2016
iPhone 6 screen replacement. Done in 2 hours. First class service and good as new.
,
Edinburgh
5 out of 5 stars.
Tue, 23 August 2016
Excellent service at your Dalkeith store good customer service
,
Edinburgh
5 out of 5 stars.
Tue, 23 August 2016
Our iMac was at least 12 years' old and badly in need of upgrading or being replaced. Upgrading was the best cost alternative and within 4 days we had a complete new hard drive, all our existing data transferred and the mist up to date operating system loaded. Machine is now like a new one. Great service at a reasonable price. Very happy with the work done.
,
Edinburgh
5 out of 5 stars.
Mon, 22 August 2016
Dropped in late afternoon with a cracked phone screen. It was fixed before 6 o'clock, so virtually no inconvenience to me.
,
Edinburgh
5 out of 5 stars.
Mon, 22 August 2016
The service was quick and the staff were extremely helpful
,
Edinburgh
5 out of 5 stars.
Mon, 22 August 2016
Great service at a great price - way cheaper than Apple! iPad looked good as new after its digitizer repair - can highly recommend SimplyFixIt!
,
Edinburgh
5 out of 5 stars.
Sat, 20 August 2016
Very happy with the service.
,
Edinburgh
5 out of 5 stars.
Sat, 20 August 2016
Completely satisfied with the repair
,
Edinburgh
5 out of 5 stars.
Sat, 20 August 2016
This was not the first time I'd used Simplyfixit for a computer repair. As always, the work was done to my entire satisfaction, with friendly and informative discussions with staff members over the nature of the problem.
,
Edinburgh
5 out of 5 stars.
Fri, 19 August 2016
The service, as on previous occasions, has been first class and problems fully resolved. I am happy to recommend Simplyfixit and am delighted you have now wholeheartedly embraced the Mac.
,
Edinburgh
5 out of 5 stars.
Fri, 19 August 2016
Excellent service would recommend.
,
Edinburgh
5 out of 5 stars.
Fri, 19 August 2016
We needed a new battery for iPhone4. This was fitted and I was sent a text to say it was ready to collect.
Exactly what Simplyfixit said they would do.

,
Edinburgh
5 out of 5 stars.
Thu, 18 August 2016
Your man at the Juniper Green branch is first-class. He has a very good manner and wastes no time in assuring you that everything is going to be OK. The last thing you want is someone who tuts and makes out that he has a virtually impossible task ahead.
,
Edinburgh
5 out of 5 stars.
Thu, 18 August 2016
All work done quickly and updated as to when it was ready
,
Edinburgh
5 out of 5 stars.
Wed, 17 August 2016
Pavel was just brilliant! He knows we are old folk and don't know much about computers. He went further than the normal mile and set everything up for us.
Keep up the good work Simplyfixit. We think you are marvellous and have recommended your company to friends and family.

,
Edinburgh
5 out of 5 stars.
Wed, 17 August 2016
I would definitely recommend Simply Fix It to others. They did what they said, and when they said, and the cost was less than I had expected.
,
Edinburgh
5 out of 5 stars.
Tue, 16 August 2016
I was delighted with the service at the Bruntsfield branch. *** was most helpful with assessing the (fatal) problem with my old computer initially, then advising on selecting a new laptop, and he transferred data from my old machine very efficiently and promptly. Another colleague also spent time updating an old tablet for me without charge. In both cases the instructions and assistance I was given was very clear and helpful. There was however quite a limited choice of computers for sale at the time, but perhaps the demand for laptops is not great these days. But I was very impressed and would recommend this shop to friends.
On the other hand, I was disappointed by my local store in Dalkeith which declined to even inspect my previous machine without a downpayment of ***, so lost my custom accordingly!

,
Edinburgh
5 out of 5 stars.
Tue, 16 August 2016
Couldn't have been more helpful
,
Edinburgh
5 out of 5 stars.
Tue, 16 August 2016
Excellent result, fast response as usual.

Very knowledgeable staff.

,
Edinburgh
5 out of 5 stars.
Tue, 16 August 2016
At each stage of the repair I was kept informed about the progress being made
,
Edinburgh
5 out of 5 stars.
Tue, 16 August 2016
The quickness with which the computer was repaired was excellent. I was leaving Scotland to go back to work and I needed he computer is my work, I appreciate very much the extra effort. I bought the computer in 2013 and will probably but the next one from you. .
,
Edinburgh
5 out of 5 stars.
Tue, 16 August 2016
Very helpful staff, detailed verbal report on faulty iPad, prompt repair and good communications. We would recommend Simplyfixit to anyone.
,
Edinburgh
4 out of 5 stars.
Sat, 13 August 2016
Helpful staff and professional staff. Outlined work to be done and pricing well. Efficient service with updates and contact when finished.

,
Edinburgh
5 out of 5 stars.
Sat, 13 August 2016
Swift comprehensive and very professional service from friendly helpful and knowledgeable staff.
,
Edinburgh
5 out of 5 stars.
Fri, 12 August 2016
I was absolutely delighted with the service offered at simply fixit. I had cracked the screen on my iphone and was on holiday in Scotland where I saw their shop. They replaced my screen in a couple of hours. However after 24 hours the phone was not behaving properly, would not open, or kept flicking onto other apps. I returned to the shop and within a few hours my "new" screen was replaced and now the phone is working perfectly. No problem the product was under guarantee.
,
Edinburgh
5 out of 5 stars.
Fri, 12 August 2016
Fast, friendly efficient service.
,
Edinburgh
5 out of 5 stars.
Thu, 11 August 2016
Excellent service from extremely helpful operative
,
Edinburgh
5 out of 5 stars.
Thu, 11 August 2016
First class service

,
Edinburgh
4 out of 5 stars.
Thu, 11 August 2016
Thank you for taking care of my computer. I felt certain it was in good, capable and skilful hands.

I would have preferred to not wait a whole day to find out if there was something major wrong or not (I have to travel some distance into Edinburgh and had arranged with the shop that I would be bringing it in that day). I was given a worse case scenario, and had to wait all day to know if there was something major wrong or not

However, I was overjoyed to have it sorted, 'MOT-ed' and still very much alive and well. Also very happy to have the same member of staff that had sold me the computer a year ago.

A big thank you!

,
Edinburgh
5 out of 5 stars.
Wed, 10 August 2016
The service provided by Simplyfixit Dalkeith was absolutely great. Friendly, accurate and showed a desire to get me back on the web as quickly as possible.
,
Edinburgh
5 out of 5 stars.
Tue, 9 August 2016
Very knowledgeable and patient assistant - took time to explain everything clearly and answer my questions. PC ready when he said it would be and much improved in performance. Would definitely recommend 'simplyfixit' to others.
,
Edinburgh
4 out of 5 stars.
Tue, 9 August 2016
Brilliant repair for IPad air2 screen, only frustrating bit was the weeks wait for the part to arrive. So in repair shop for 2 weeks.
,
Edinburgh
5 out of 5 stars.
Mon, 8 August 2016
Simplyfixit were very good at dealing with some fairly serious issues with a Mac book pro. They communicated well and were patient in their approach to understanding their customers needs.
I would be happy to recommend simplyfixit to other people.

,
Edinburgh
4 out of 5 stars.
Mon, 8 August 2016
Everything was good, apart from the 5 day delay before starting work on my computer.
,
Edinburgh
5 out of 5 stars.
Mon, 8 August 2016
Experience overall was excellent - friendly service and kept us updated regularly. well done !
,
Edinburgh
5 out of 5 stars.
Sun, 7 August 2016
Excellent service. My daughter's iphone had a partly frozen screen following a hard impact and Simplyfixit had it repaired and returned within a couple of hours on a Sunday. I thought I would be looking at a replacement phone so I was very pleased.
,
Edinburgh
5 out of 5 stars.
Sun, 7 August 2016
Really swift service by SimplyFixIt, an upsell too but not a hard sell, which made it more appealing. A great piece of work.

If I have a problem again they'll be my first port of call.

,
Edinburgh
5 out of 5 stars.
Sat, 6 August 2016
Delighted with service. Good clear explanation about the possible solutions for my 'water damaged' Mac. Expectations re cost managed well. Good professional, courteous service. Thanks
,
Edinburgh
5 out of 5 stars.
Sat, 6 August 2016
Efficient and friendly service with great advice.
,
Edinburgh
5 out of 5 stars.
Fri, 5 August 2016
Found Simplyfixit on the web and gave them a call. They were clear and professional and of course, simply fixed my son's broken iPad at a sensible cost in just a few days. Thank you!
,
Edinburgh
5 out of 5 stars.
Fri, 5 August 2016
Very quick professional and friendly service. Replacing my iPhone battery saved me from having to buy a new phone. I'm delighted.
,
Edinburgh
5 out of 5 stars.
Wed, 3 August 2016
Very happy with service provided. I had several items needing repaired and his in the shop in Glasgow lovely and very helpful.
,
Edinburgh
5 out of 5 stars.
Wed, 3 August 2016
I would not take my I phone iPad laptop anywhere else. Usually screen breaks and repaired within a few hours. Very happy with speed and quality of service, highly recommended
,
Edinburgh
4 out of 5 stars.
Tue, 2 August 2016
The young guy in the shop was very good,but there is a strange fault on my computer,it works for about 5 mins then freezes he could not explain why,it,s taken me ages to send this email .the fault is still there.
***.

,
Edinburgh
5 out of 5 stars.
Tue, 2 August 2016
Very friendly staff and first class service,would nt hesitate to use them again.
,
Edinburgh
5 out of 5 stars.
Mon, 1 August 2016
I rate this company highly for the level of service they provide and have recommended it to many friends and acquaintances.
,
Edinburgh
4 out of 5 stars.
Mon, 1 August 2016
Satisfactory service
,
Edinburgh
5 out of 5 stars.
Mon, 1 August 2016
He was very helpful but I have not collected my computer yet as I am on holiday.
,
Edinburgh
4 out of 5 stars.
Fri, 29 July 2016
Your staff are very good and friendly, however I put the machine in to be repaired on 29/7/16 and got it back on 11/8/16, I expected a call telling me why the repair was taking so long. Haing said that, I like your staff and service and will be bck when next I need assistance.
***

,
Edinburgh
4 out of 5 stars.
Thu, 28 July 2016
Great service
,
Edinburgh
5 out of 5 stars.
Thu, 28 July 2016
You could not have done more,excellent
,
Edinburgh
5 out of 5 stars.
Wed, 27 July 2016
Excellent service at Juniper Green, as always.
,
Edinburgh
5 out of 5 stars.
Wed, 27 July 2016
service was professional personal and prompt.
advice given was clear and workable. Thank you.

,
Edinburgh
5 out of 5 stars.
Wed, 27 July 2016
Water damaged laptop up and running in less than a week. Good job!
,
Edinburgh
5 out of 5 stars.
Wed, 27 July 2016
Great service. Quick resolution. Would definitely use again. No improvements to current service as they are currently spot on.
,
Edinburgh
5 out of 5 stars.
Wed, 27 July 2016
superb
,
Edinburgh
5 out of 5 stars.
Tue, 26 July 2016
On arrival at your store I was greeted by one of the staff and explained that i had a PC with a broken screen. The assistant examined my PC and checked on your system to check if you had the necessary replacement crew. On establishing that the part was available he explained what the cost for the repair would be and that it could be completed that afternoon. I agreed with the cost and left my PC for repair. I received a text after stating that my PC had been repaired and ready for collection. The whole experience was just over 2 hours.

On arriving to pick up my repaired PC it was demonstrated to me that it was fully functional and the repair had be successful.

The staff attitude and service where excellent.

,
Edinburgh
4 out of 5 stars.
Tue, 26 July 2016
Very fast service, repair done very well, but it was quite expensive for the type of repair.
,
Edinburgh
4 out of 5 stars.
Mon, 25 July 2016
Details of service Well explained. Computer returned within 5 days.
,
Edinburgh
5 out of 5 stars.
Mon, 25 July 2016
I was completely satisfied , every member of staff that I have ever dealt with at SimplyFixIt has shown extraordinary and generous attention to detail as well as 100% competence and skill in their roles . You are lucky to have staff like that . My personal thanks to everyone behind the scenes as well as everyone at the frontline . You make a very good team .
,
Edinburgh
5 out of 5 stars.
Sun, 24 July 2016
We've used SimplyFixit more than once and always find them knowledgeable and helpful. On this occasion, we asked them to transfer data from an old desktop to a new one and all went to plan, within the time frame indicated. Ability to book job in would be helpful and reduced time to complete job even better, but we're happy with their service and would certainly recommend to others.
,
Edinburgh
5 out of 5 stars.
Sat, 23 July 2016
The staff were incredibly friendly and efficient in fixing my phone. I was ecstatic to hear that they had succeeded, and the 1 year warranty is a fantastic extra bonus. Hopefully I won't need to return to the shop, but if needs be I will and I will recommend to friends and family. (Forrest Road shop)
,
Edinburgh
3 out of 5 stars.
Fri, 22 July 2016
Way too expensive to replace a cracked IPhone screen - about 100 British pounds - and then when I tried to pay by credit card, I was told I couldn't, because the maximum charge allowed on a credit card was 30 pounds! Very frustrating - I was told this was store policy because in the past 3 customers charged high amounts for some computers and then claimed what they bought was stolen from thing, or some such scam. Don't understand why I should be penalized for this. I then had to find a cash machine so I could get my phone back. Such poor customer service!!! Plus the repair fee, in my estimation, was way too high!
,
Edinburgh
5 out of 5 stars.
Thu, 21 July 2016
Very satisfied

Will recommend

,
Edinburgh
3 out of 5 stars.
Thu, 21 July 2016
I submitted my Macbook Pro (retina display) to have the screen replaced. The chap who dealt with me was very polite.

I received notification the next day that the replacement screen has been fitted and my Macbook was ready for collection. Full marks for a quick turnaround.

When I picked up the Macbook, I checked the screen was working, which it was. There was copy of my receipt taped to the top of the casing. When I got the Macbook home and removed the invoice, I was rather surprised to see the case was dirty, and there was a small nick and a few scratches on what should have been a brand new case. This was very disappointing.

I was away for a week since the collection, otherwise I would have brought the Macbook back. And I am now in a position where I can't do without it this week.

So, in all very happy with the price and quick turnaround. But feel let down by the actual product.

,
Edinburgh
5 out of 5 stars.
Wed, 20 July 2016
I dont think there is any way you could further improve on you service i would be happy to recomend you to friends.
,
Edinburgh
5 out of 5 stars.
Wed, 20 July 2016
All seems very good.
Prompt turn round and work as required.

,
Edinburgh
4 out of 5 stars.
Tue, 19 July 2016
Really comprehensive service.
,
Edinburgh
5 out of 5 stars.
Tue, 19 July 2016
Excellent service throughout, nothing too much trouble. Would definitely recommend them for anything to do with computers.
,
Edinburgh
5 out of 5 stars.
Tue, 19 July 2016
extremely efficient. Great job done. All work carried out explained very well.
,
Edinburgh
5 out of 5 stars.
Tue, 19 July 2016
Great to be contacted so soon with news that the phone was ready. Prompt, efficient. Pleased that when the first repair didn't work. a second one was undertaken at no extra cost.
,
Edinburgh
5 out of 5 stars.
Mon, 18 July 2016
Great Service. Repair carried out to my full satisfaction and was ready on the agreed date. Many thanks.
,
Edinburgh
5 out of 5 stars.
Mon, 18 July 2016
Completely satisfied will all information given and repairs carried out.
,
Edinburgh
5 out of 5 stars.
Mon, 18 July 2016
Have been a customer of SimplyFixIt for 12 years; these people know what they are doing and they always deliver on their commitments. Would not hesitate to recommend.
,
Edinburgh
4 out of 5 stars.
Sun, 17 July 2016
Excellent service. Good technical knowledge displayed.
Repair completed two days earlier than quoted. Good communication via iPhone.
Will definitely use Simply Fixit again.

,
Edinburgh
5 out of 5 stars.
Thu, 14 July 2016
I don't feel you could improve where do I start. I cracked my phone so I phoneed simply fix got through to the correct shop quick and simple the woman told me the price and said it would take a couple of hours. Took it into the shop which I was very impressed with very clean shop and plenty of accessories on display. The gentleman I dealt with in the shop was very helpful and well mannered told me to come back in two hours. When I went back they gave me my iPhone six plus with the new screen that they had fitted no waiting about it was great had my phone fix the same day as I broke it and it works and looks brand new great job thanks very much to the team at simply fix it Edinburgh forrest road.
,
Edinburgh
5 out of 5 stars.
Thu, 14 July 2016
I have always been extremely pleased with the customer support provided by Simplyfixit. The staff are pleasant and polite and very clear and helpful when giving technical advice whether in person or on the phone. I have no hesitation in recommending them.
,
Edinburgh
4 out of 5 stars.
Wed, 13 July 2016
Very good and personal service
,
Edinburgh
5 out of 5 stars.
Tue, 12 July 2016
The repair was excellent (a new motherboard) and my computer is faster than ever.
The one quibble was the time it took to repair, I know I was told your were busy but one week to diagnose and repair seems a bit long.

,
Edinburgh
4 out of 5 stars.
Tue, 12 July 2016
Efficiently completed, good service.
,
Edinburgh
5 out of 5 stars.
Mon, 11 July 2016
Simple, quick and a great result.
,
Edinburgh
5 out of 5 stars.
Mon, 11 July 2016
Very efficient and helpful staff. Not pushy but informative about offers
,
Edinburgh
5 out of 5 stars.
Sat, 9 July 2016
Excellent service
,
Edinburgh
5 out of 5 stars.
Fri, 8 July 2016
Really quick service and done very professionally. Also cheaper than Apple :-)
,
Edinburgh
5 out of 5 stars.
Fri, 8 July 2016
I made the mistake of allowing someone to take control of my laptop. I went to Simplyfixit in Juniper Green. I was treated very sympathetically rather than as an idiot (which is what I felt like), and my machine was cleaned up. The service felt very personal, and confirmed belief that Simplyfixit are a company to turn to in times of need, and when advice is required.
,
Edinburgh
5 out of 5 stars.
Fri, 8 July 2016
Dalkeith Store - very helpful staff. I think called ***. Excellent communication on parts & progress.
Have had iPhone & iPad screens replace here & very happy with finish.

,
Edinburgh
5 out of 5 stars.
Thu, 7 July 2016
good advice for an I phone 4, replaced battery in the time that was stated. I would use them again is the situation arose.
,
Edinburgh
5 out of 5 stars.
Thu, 7 July 2016
Very happy with the service
,
Edinburgh
5 out of 5 stars.
Thu, 7 July 2016
Service was outstanding & would recommend this store to others
,
Edinburgh
5 out of 5 stars.
Wed, 6 July 2016
A little pricey but happy to support a living wage employer. Was kept in the loop at all times and work was perfectly done.
,
Edinburgh
5 out of 5 stars.
Wed, 6 July 2016
All good. *** from ***.
,
Edinburgh
5 out of 5 stars.
Mon, 4 July 2016
Excellent Service every time
,
Edinburgh
5 out of 5 stars.
Mon, 4 July 2016
Very good experience in my dealings with you now and in the past. The staff are very polite and helpful but I am afraid I can't tell you any areas where you can improve as I have always found Simplyfixit first class
,
Edinburgh
4 out of 5 stars.
Mon, 4 July 2016
We would like to know which areas we can make improvements in, whether you were satisfied with the order procedure, customer support and whether you would recommend us to others.
,
Edinburgh
5 out of 5 stars.
Sat, 2 July 2016
I have used SimplyFixit on several occasions and found them reliable and reasonably priced
,
Edinburgh
5 out of 5 stars.
Sat, 2 July 2016
Honest and prompt service
,
Edinburgh
5 out of 5 stars.
Sat, 2 July 2016
Excellent service, this is the second time I have used them for a replacement iPad screen and would not hesitate to recommend them. Handed it in on Saturday and picked it up the following Saturday after receiving a text to tell me it was ready to be collected. Ipad is now as good a new.
,
Edinburgh
5 out of 5 stars.
Fri, 1 July 2016
Fast same day service. iPhone screen replaced quickly as promised. Issues explained clearly. Very professional service which I am happy to recommend. If only everything in life was so stress free and reliable.
,
Edinburgh
4 out of 5 stars.
Fri, 1 July 2016
Everyone was very polite, helpful & knowledgeable.
The added extra from the final young man I dealt with was that he listened & explained so well.

,
Edinburgh
5 out of 5 stars.
Thu, 30 June 2016
Very good service, they can fix anything as my laptop was completely dead. Polite, helpful staff. I would recommend them.
,
Edinburgh
5 out of 5 stars.
Thu, 30 June 2016
Excellent service, very prompt attention and thoroughness in checking everything on my phone when screen was in for repair
,
Edinburgh
5 out of 5 stars.
Thu, 30 June 2016
Polite, fast, careful and technically excellent - would definitely come here again!
,
Edinburgh
5 out of 5 stars.
Wed, 29 June 2016
My phone was fixed in 《12 hours. The final cost was cheaper than the quoted price.
,
Edinburgh
5 out of 5 stars.
Wed, 29 June 2016
iPhone 6 screen shattered. The guys fixed it in under 2 hours meaning i wasn't without everything for very long. Also felt massively more secure than some of the other options open to you. Excellent service. Always.
,
Edinburgh
5 out of 5 stars.
Wed, 29 June 2016
Great service, fixed my GHD's in less than a week, no problem, good price and even *** off voucher if I need any other device fixed, great city centre location, overall service 5 star.
,
Edinburgh
5 out of 5 stars.
Tue, 28 June 2016
Quick, efficient and very helpful.
,
Edinburgh
5 out of 5 stars.
Tue, 28 June 2016
I used the Dalkeith branch and would recommend to others.
,
Edinburgh
5 out of 5 stars.
Tue, 28 June 2016
Excellent service. Excellent staff.
,
Edinburgh
5 out of 5 stars.
Tue, 28 June 2016
Excellent service after buying new laptop. Would recommend Simply Fixit for sales and repairs.
,
Edinburgh
5 out of 5 stars.
Tue, 28 June 2016
I always get excellent,polite,helpfull hands on service from your assistants, in particular from Sab who I see most often..Nothing is too much trouble and I greatly appreciate this,especially as I am getting slower in the uptake of new technological applications since reaching the great age of 80. Thank you.
I certainly will recommend you to everyone.

,
Edinburgh
5 out of 5 stars.
Mon, 27 June 2016
Fantastic, prompt service and will definitely recommend these guys to all my friends 🙂
,
Edinburgh
5 out of 5 stars.
Sat, 25 June 2016
Completed repairs quickly and judiciously
,
Edinburgh
5 out of 5 stars.
Sat, 25 June 2016
Fantastic service, good explanation of what might or might not be fixed, great approach, one happy customer.
,
Edinburgh
4 out of 5 stars.
Thu, 23 June 2016
Really helpful. Pity Imdidnt know my hard drive was bust as costs amounted to two thirds of a new laptop
,
Edinburgh
4 out of 5 stars.
Tue, 21 June 2016
Replacement of an iPhone 6s screen was carried out quickly and to a high standard.The only problem I had was that the Touch ID wasn't working after the repair,but this was fixed by them without any fuss or additional charge.I would definitely use them for future repairs.
,
Edinburgh
5 out of 5 stars.
Tue, 21 June 2016
simplyfix solved a very difficult computer problem that bugged me for ages. I was impressed with the tenacity of your staff and the care they took in explaining the problem/solution. On top of that the computer came back gleaming new!
,
Edinburgh
5 out of 5 stars.
Mon, 20 June 2016
I find the informed and friendly service exemplary, and happily recommend the services of SimplyFixIt.
,
Edinburgh
5 out of 5 stars.
Mon, 20 June 2016
The service was fantastic. A simple mistake was made during the repair but it was swiftly rectified.
,
Edinburgh
4 out of 5 stars.
Mon, 20 June 2016
Very professional , which is reassuring with your data devices.

Clear understanding of what they would be able to do regarding the repairs, deadlines met with good communication.

The insurance product i took i thought a bit expensive but quality of work again pricey was 1st class.

all round a good company and a very good experience.
***

,
Edinburgh
5 out of 5 stars.
Fri, 17 June 2016
Very helpful assistant in your Edinburgh Forrest Rd branch. He explained very clearly the inner workings of my laptop but in layman's terms which was much appreciated. He also, voluntarily advised me on potential discounts available in the future.
,
Edinburgh
5 out of 5 stars.
Wed, 15 June 2016
Good service and the proposed timescale was adhered to .
,
Edinburgh
5 out of 5 stars.
Wed, 15 June 2016
excellent
,
Edinburgh
5 out of 5 stars.
Wed, 15 June 2016
The staff are friendly and knowledgable. I have recommended to others
,
Edinburgh
5 out of 5 stars.
Tue, 14 June 2016
great customer service and repair done quickly and professionally
,
Edinburgh
5 out of 5 stars.
Tue, 14 June 2016
Quick diagnosis of fault with my iPhone6 , told me it would be ready in a couple of hours and guess what ?? It was ... Can't ask for more than an efficient reliable service in my book and at a very reasonable price compared to Apple undertaking the repair !!!
,
Edinburgh
5 out of 5 stars.
Mon, 13 June 2016
Excellent service
,
Edinburgh
5 out of 5 stars.
Mon, 13 June 2016
Excellent quick service. Couldn't have been better for me.
,
Edinburgh
5 out of 5 stars.
Sun, 12 June 2016
excellent service and turnaround. Laptop screen fixed next day - 2 days ahead of their 3-5 day estimate).
Good quality repair.
Absolutely delighted.

,
Edinburgh
5 out of 5 stars.
Sun, 12 June 2016
Again a really good service in stockbridge. staff friendly brought my laptop in on sunday got it back on Tuesday. keep up the good work.
,
Edinburgh
4 out of 5 stars.
Sat, 11 June 2016
Very good friendly service from Staff at Stockbridge in particular from *** and *** both of whom kept me well informed whilst my laptop computer was in for repair would certainly recommend them to others.
,
Edinburgh
5 out of 5 stars.
Fri, 10 June 2016
Excellent advice and service. Highly recommended.
,
Edinburgh
5 out of 5 stars.
Fri, 10 June 2016
They do what they say they will, and they do it quickly
,
Edinburgh
5 out of 5 stars.
Thu, 9 June 2016
Highly satisfied. The service was exceptional.
,
Edinburgh
5 out of 5 stars.
Thu, 9 June 2016
The engineer in the repairs department was very knowledgable and helpful.
Once I decided to purchase a new machine he was able to assist me in my choice and the service in terms of transfering over my data, setting up the system and linking to my i pad was seamless. The set up was done with a couple of hours.

,
Edinburgh
4 out of 5 stars.
Tue, 7 June 2016
Good customer service. I had a smashed phone screen replaced in a few hours. Unfortunately the screen did not work properly after the repair (a common problem with this model) but SimplyFix it were very good at fixing the problem immediately and it now works perfectly. Trustworthy company.
,
Edinburgh
4 out of 5 stars.
Mon, 6 June 2016
Good efficient service. Would recommend to others needing phone screen repairs.
,
Edinburgh
5 out of 5 stars.
Mon, 6 June 2016
I was completely satisfied with the order procedure and the customer support was great. I would have no hesitation in recommending you to others
,
Edinburgh
5 out of 5 stars.
Sat, 4 June 2016
Very good service, made a fantastic job straightening my wife's iPhone after it was run over by a car. It was ready as promised and received a text informing me. Also the £25 one off payment for accidental damage cover giving 3 free repairs cannot be beaten anywhere.
,
Edinburgh
5 out of 5 stars.
Sat, 4 June 2016
Repair to ipad screen is brilliant and like new. Would never know how badly it had been smashed. Service excellent.
,
Edinburgh
4 out of 5 stars.
Fri, 3 June 2016
Very good service!!
,
Edinburgh
5 out of 5 stars.
Fri, 3 June 2016
Very good and competitive service
,
Edinburgh
5 out of 5 stars.
Fri, 3 June 2016
Great service by well trained staff. Even though there was a problem following my first repair, nothing seemed a problem in making sure the problem was resolved. My phone was ready when they said it would be and I was always served immediately in the store. Well done!
,
Edinburgh
4 out of 5 stars.
Wed, 1 June 2016
Staff very helpful
,
Edinburgh
4 out of 5 stars.
Wed, 1 June 2016
This should be four-and-a-half stars. My new PC, with upgraded Windows, is just what I wanted. Some of my data did not migrate from the old PC, but this was rectified (not without time and ingenuity) on request. My thanks to all involved, for their patience and professionalism.
,
Edinburgh
3 out of 5 stars.
Wed, 1 June 2016
Service fine but I find costs for repair and parts way to high and could not be motivated well when asked for it. Overpriced so am looking elsewhere.
,
Edinburgh
4 out of 5 stars.
Wed, 1 June 2016
The service and turnaround times have been great, perhaps a text notification when an item is ready for collection could improve the service?

Thanks,

***

,
Edinburgh
4 out of 5 stars.
Tue, 31 May 2016
Good reliable service
,
Edinburgh
4 out of 5 stars.
Tue, 31 May 2016
service might have been slightly quicker
,
Edinburgh
5 out of 5 stars.
Mon, 30 May 2016
Excellent service from Glasgow store - just over 30 minutes from handing in to being advised that the job was complete !!!
,
Edinburgh
4 out of 5 stars.
Mon, 30 May 2016
Perhaps more communication as I had to call to obtain the relevant details.
,
Edinburgh
4 out of 5 stars.
Mon, 30 May 2016
Friendly, helpful service, and they completed the repair on schedule.
,
Edinburgh
5 out of 5 stars.
Mon, 30 May 2016
Quick, efficient service. Broken iPhone 6 screen excellently replaced.
,
Edinburgh
4 out of 5 stars.
Fri, 27 May 2016
Efficient friendly service, however expensive for what it does.
,
Edinburgh
5 out of 5 stars.
Fri, 27 May 2016
Very efficient. Long opening hours including weekends and public holidays.
,
Edinburgh
5 out of 5 stars.
Thu, 26 May 2016
cannot fault the whole process.
,
Edinburgh
5 out of 5 stars.
Thu, 26 May 2016
Very helpful. Great advice and amazing service
,
Edinburgh
5 out of 5 stars.
Thu, 26 May 2016
Quick efficient service and friendly staff
,
Edinburgh
5 out of 5 stars.
Thu, 26 May 2016
Very helpful to someone who doesn't know a lot about computing
,
Edinburgh
5 out of 5 stars.
Wed, 25 May 2016
I would definitely recommend Simply Fix It to anyone who needs help with their computer.
,
Edinburgh
5 out of 5 stars.
Wed, 25 May 2016
Very helpful - When swapping my cracked iPad screen ,I asked for Battery to be changed at same time but after testing it, they called me to tell me that it was 80% effective so the improvement might not be as good as I was expecting but instead changed system settings which stopped the battery drain rather than charging me for something I did not need.
,
Edinburgh
4 out of 5 stars.
Wed, 25 May 2016
They were good at problem solving.
,
Edinburgh
5 out of 5 stars.
Wed, 25 May 2016
Service was quick and comprehensive. Very good experience. Well up to your usual high standards.
***

,
Edinburgh
5 out of 5 stars.
Tue, 24 May 2016
Informative, knowledgeable, helpful - just what I have come to expect from SimplyFixIt over the years.
,
Edinburgh
5 out of 5 stars.
Tue, 24 May 2016
Absolutely superb service. I was informed of the general orice at the beginning but that the cost could increase if parts, further work required.

No further work required - fans cleaned and problem solved.

I am delighted with the service provided. My mac is like a child - you are my yorkhill. Thank you.

,
Edinburgh
5 out of 5 stars.
Mon, 23 May 2016
Very helpful
,
Edinburgh
5 out of 5 stars.
Mon, 23 May 2016
The staff were very helpful and polite
,
Edinburgh
5 out of 5 stars.
Mon, 23 May 2016
The service took the best part of a week which I found surprising but it was a thorough service in the end and I was quite happy all round. AVG for a year was a nice touch
,
Edinburgh
5 out of 5 stars.
Sun, 22 May 2016
Very good service
,
Edinburgh
4 out of 5 stars.
Sun, 22 May 2016
Good as always
,
Edinburgh
3 out of 5 stars.
Sat, 21 May 2016
Generally good service and fixed a problem under warranty shortly after purchase of a refurbished iMac. Sadly didn't supply the correct power cable, which I had to buy separately on line afterwards, costing me an extra £20, only to find out later from one of the other lads in the shop that they had some downstairs!
,
Edinburgh
5 out of 5 stars.
Sat, 21 May 2016
I have had excellent service over the last year with advice and help being given over the smallest of problems. I certainly talk enthusiastically about the service provided at the Dalkeith shop and would always confidently recommend the service there to anyone looking for help.
,
Edinburgh
5 out of 5 stars.
Sat, 21 May 2016
Staff were extremely pleasant, knowledgeable and helpful to me and to the other customers in the shop.
,
Edinburgh
4 out of 5 stars.
Thu, 19 May 2016
Excellent feedback on status and options.
,
Edinburgh
5 out of 5 stars.
Thu, 19 May 2016
Great communication. Quick service. IPhone looks like new after screen replacement
,
Edinburgh
5 out of 5 stars.
Wed, 18 May 2016
Totally happy with *** Simplyfixit. Total trust and confidence with them. Recommended them to friends. Used my Twitter account to give them every recommendation.
,
Edinburgh
5 out of 5 stars.
Wed, 18 May 2016
Good service. No fuss or hassle. New iPhone screen in just over an hour. *** at *** - friendly and efficient
,
Edinburgh
5 out of 5 stars.
Wed, 18 May 2016
Courteous efficient fast service
,
Edinburgh
5 out of 5 stars.
Tue, 17 May 2016
Excellent service, any improvement will make it even better
,
Edinburgh
5 out of 5 stars.
Tue, 17 May 2016
Delighted with the service I received from staff at your *** branch in ***. Many thanks!
,
Edinburgh
5 out of 5 stars.
Mon, 16 May 2016
Good service, reasonable price and well located for ease of dropping off and collecting phone after repair. A disappointing array of accessories but understandable considering shop size on ***.
,
Edinburgh
5 out of 5 stars.
Sat, 14 May 2016
Friendly and efficient service.
,
Edinburgh
5 out of 5 stars.
Sat, 14 May 2016
I have had very good service from your company and lots of support and advice
,
Edinburgh
5 out of 5 stars.
Sat, 14 May 2016
*** at Dalkeith is a very solid reliable dude- recommended!
,
Edinburgh
4 out of 5 stars.
Sat, 14 May 2016
Everything was fine although a little on the expensive side, this repair is actually cheaper at *** but it was turned round very fast so I am totally satisfied with the service.
,
Edinburgh
5 out of 5 stars.
Sat, 14 May 2016
Handed in an iphone 5c which was very badly damaged, screen cracked completely and battery not working, within 2 hours had perfectly working phone. Great service.
,
Edinburgh
5 out of 5 stars.
Sat, 14 May 2016
This is the 2nd time that SimplyFixIt have had my iPad for repair, after breaking the lower screen by dropping it. Yes, I know! Too much multi tasking!
Thank goodness I knew where to send it to get a quick, safe repair at the best possible price. All done by Apple trained staff.
Great job. Thank you.

,
Edinburgh
5 out of 5 stars.
Fri, 13 May 2016
Very gopd
,
Edinburgh
5 out of 5 stars.
Thu, 12 May 2016
I found them to be extremely helpful and knowledgable about the products with which they dealt.
The work carried out was to the highest standard and I am very pleased with everything.
I'll definitely be back the next time my daughter breaks her iPad!

,
Edinburgh
5 out of 5 stars.
Thu, 12 May 2016
First time I have had to seek help on my 7 year
old apple macbook pro 17"

What I found difficult to understand was a £99.00
fee requested up front before any investigative work
was carried out

I believe that a suitable strategically placed sign
would have saved me the embarrassment of having
to ask my wife in front other customers to go along
to an ATM machine to acquire the requested amount
we are both in our seventies and do not use a credit
card

I found the members of staff I was dealing with extremely courtious & helpful,and would not fault them
in any way.

Communication regarding the fault reporting / costing
was excellent and expedient also carried out very
promptly to my satisfaction and cost within my budget

I have given five stars because of the staff attentiveness
and communication procedures, and promptness of
the repairs.

I can only give my fair assessment based on the Stockbridge branch

I would have no hesitation in recommending them
to others or indeed going back again myself


***

,
Edinburgh
5 out of 5 stars.
Mon, 9 May 2016
I believe the faults in my laptop were dealt with in a thorough and professional manner.
Unfortunately the faults have returned on several occasions and I am impressed on how your staff have dealt with what is a frustrating problem both for them and me.
Whilst it appears that records are kept for a major repair, I would prefer that records be kept for subsequent corrective actions.
Thank you

,
Edinburgh
5 out of 5 stars.
Sun, 8 May 2016
Very impressed with all areas of customer support, polite and informative. I would definitely recommend to friends.
,
Edinburgh
5 out of 5 stars.
Fri, 6 May 2016
Great service...very quick and efficient
,
Edinburgh
5 out of 5 stars.
Fri, 6 May 2016
overall excellent and fixed previous bad repair
,
Edinburgh
5 out of 5 stars.
Fri, 6 May 2016
I was immensely pleased with my most recent visit to Simplyfixit. On my first visit a year ago there was a dubious manager in Forest Road shop who has since been removed. Anna the current manager is perfect and a joy to deal with. Her work on my laptop is proving to be as she is as a manger.
,
Edinburgh
5 out of 5 stars.
Fri, 6 May 2016
Very good service. Phone screen repaired and ready to use 3 hrs later. Thank you
,
Edinburgh
5 out of 5 stars.
Fri, 6 May 2016
A trustworthy company who lead the field. 2 days from send to receive. Ipad like new at a price 1/3 less than *** charge. *** helpful and they do exactly what they claim.
,
Edinburgh
4 out of 5 stars.
Fri, 6 May 2016
good service , took a while though, works perfectly now
,
Edinburgh
5 out of 5 stars.
Thu, 5 May 2016
It was all absolutely fantastic. I booked in my laptop about a month in advance, wanting it to be done over a few days when I knew I wouldn't be using it. Alex took great care to make sure all my software upgraded in a way that meant all programmes would work with each other. He cleaned up my laptop, getting rid of programmes I don't use (with my permission). My laptop was ready for my to pick up when I needed it. My laptop is now upgraded, much faster and much better suited to the work I do on it. Many, many thanks for a job well done.
,
Edinburgh
5 out of 5 stars.
Thu, 5 May 2016
I use the *** shop. They have helped me upgrade an older Mac Pro laptop and most recently a 2006 IMac which needed a new hdrive. Very helpful. Good knowledge and pleasant to deal with. I would recommend the shop.
,
Edinburgh
5 out of 5 stars.
Thu, 5 May 2016
I was only near your *** shop for a very short trip but they managed to carry out a repair for me in very quick time. This resulted in me being able to have my machine repaired before I left again
,
Edinburgh
5 out of 5 stars.
Thu, 5 May 2016
Delighted as before and would highly recomend your services
,
Edinburgh
5 out of 5 stars.
Thu, 5 May 2016
Excellent prompt service when I cracked the glass on my iPhone - all fixed within 90 minutes. Great.
,
Edinburgh
5 out of 5 stars.
Wed, 4 May 2016
Yes attention was good and understanding of the problem and action to fix. Have recommended to friends,
,
Edinburgh
5 out of 5 stars.
Wed, 4 May 2016
Helpful, straightforward advice and a speedy fix.
,
Edinburgh
4 out of 5 stars.
Wed, 4 May 2016
They were able to retrieve all my email after I has stopped using my laptop some months ago. Only issue I had was that I was not able to text the number they texted me on.
Great value though and a pleasant crew. Would (probably will) use them again.

,
Edinburgh
4 out of 5 stars.
Wed, 4 May 2016
*staff were helpful
,
Edinburgh
5 out of 5 stars.
Wed, 4 May 2016
A faultless Seevice
,
Edinburgh
5 out of 5 stars.
Tue, 3 May 2016
I pad screen repaired within time scale given. Quality repair with excellent customer service.
,
Edinburgh
5 out of 5 stars.
Tue, 3 May 2016
Very satisfied with works carried out, very professional

,
Edinburgh
5 out of 5 stars.
Tue, 3 May 2016
Good job, well done, helpful staff. Pity it took a week, although that was theforecast repair time.
,
Edinburgh
5 out of 5 stars.
Mon, 2 May 2016
The whole process was very customer focused and informative. Communication relating to when the work was completed was extremely efficient and the work was carried out ahead of schedule. All round excellent service.
,
Edinburgh
5 out of 5 stars.
Mon, 2 May 2016
Assistant very helpful and knowledgeable
,
Edinburgh
5 out of 5 stars.
Sat, 30 April 2016
Good swift service.
,
Edinburgh
5 out of 5 stars.
Fri, 29 April 2016
I was very happy with friendly professional advice and help.. And would recommend Simplyfixtit .
,
Edinburgh
5 out of 5 stars.
Fri, 29 April 2016
Communication could be improved.
,
Edinburgh
5 out of 5 stars.
Fri, 29 April 2016
I thought that your service was excellent and I would definitely recommend you to my friends however I would like to have a receipt showing details of the work done and the cost
,
Edinburgh
5 out of 5 stars.
Fri, 29 April 2016
Excellent prompt, cheap and efficient service, replacing screen on my son's laptop.
,
Edinburgh
5 out of 5 stars.
Fri, 29 April 2016
Excellent work. Delivery on time.
,
Edinburgh
5 out of 5 stars.
Fri, 29 April 2016
I recently smashed the screen on my iPad and the guys in Glasgow were amazing. They went out of their way to get my screen fixed as soon as possible. I can't recommend them highly enough not only the great service but brilliant prices too.
***

,
Edinburgh
4 out of 5 stars.
Fri, 29 April 2016
The service was very quick and the staff were helpful and friendly.

I would and have recommended them to colleagues and friends.

Thank you

,
Edinburgh
5 out of 5 stars.
Thu, 28 April 2016
Professional friendly service.
,
Edinburgh
5 out of 5 stars.
Thu, 28 April 2016
*** was excellent, took his time explaining everything and did a great job.
,
Edinburgh
5 out of 5 stars.
Thu, 28 April 2016
Fantastic service as always from the team at Raeburn place. I will continue to recommend to family and friends.
,
Edinburgh
5 out of 5 stars.
Thu, 28 April 2016
very efficient service .
,
Edinburgh
5 out of 5 stars.
Thu, 28 April 2016
Easy process and helpful staff
,
Edinburgh
5 out of 5 stars.
Wed, 27 April 2016
It is really helpful and I really appreciate having my printer repaired.
,
Edinburgh
5 out of 5 stars.
Tue, 19 April 2016
Very helpful and patient to someone who is not computer literate and took time to explain things.
,
Edinburgh
5 out of 5 stars.
Mon, 18 April 2016
the computer was well repaired as per request but it is now 4-5 years old and perhaps next time it will be the right time to replace it. If so, I would expect to receive this advice from you rather than have another very costly repair.
,
Edinburgh
4 out of 5 stars.
Mon, 18 April 2016
Good quick service.
,
Edinburgh
5 out of 5 stars.
Mon, 18 April 2016
Very quick and efficient service
,
Edinburgh
5 out of 5 stars.
Mon, 18 April 2016
I received a brilliant service- thank you to your staff!
,
Edinburgh
5 out of 5 stars.
Sat, 16 April 2016
I would certainly recommend you to others , *** and *** were fantastic

,
Edinburgh
5 out of 5 stars.
Fri, 15 April 2016
Staff were very helpful
,
Edinburgh
5 out of 5 stars.
Thu, 14 April 2016
Fantastic
,
Edinburgh
4 out of 5 stars.
Wed, 13 April 2016
Clear on what was going to happen. Quick to contact me for an update. Friendly staff. Price was very reasonable for the work being carried out.

Overall a very good service and we plan on using them again in the future.

,
Edinburgh
5 out of 5 stars.
Tue, 12 April 2016
My PC was ready at the time agreed and all work carried out was explained in detail. 3 months guarantee on all work carried out. Have used Simply Fix It before and always found the staff very helpful.
,
Edinburgh
5 out of 5 stars.
Tue, 12 April 2016
Fully satisfied
,
Edinburgh
4 out of 5 stars.
Tue, 12 April 2016
Good timely service.

,
Edinburgh
5 out of 5 stars.
Tue, 12 April 2016
Excellent service, can't fault it! Have highly recommended you to everyone I know with an iPad. Brill communication, excellent value. Package returned by post in good quality packaging and easy to pick up at local store.
***, beware, these guys are much better than you are! Many thanks Simplyfix, you are a credit to Scotland.
***, one very happy customer from the *** - Hull, East Yorkshire.

,
Edinburgh
4 out of 5 stars.
Mon, 11 April 2016
I was very satisfied with the explanation given about the problem with my laptop and the aftercare service
,
Edinburgh
5 out of 5 stars.
Mon, 11 April 2016
Great service
,
Edinburgh
5 out of 5 stars.
Mon, 11 April 2016
Unusual to pay before job is done. its usually after !

However your service was first class, and I felt really
comfortable with staff.

Laptop now working as it should.

Many thanks

,
Edinburgh
5 out of 5 stars.
Sun, 10 April 2016
I was delighted to have simplyfixit to help me. They provided me with solutions and at every turn went out of their way to keep my costs down. I was trading in an older Mac lap top for a nearly new MacBook Air - an excellent deal. I recommend this company without hesitation. ***
,
Edinburgh
4 out of 5 stars.
Sat, 9 April 2016
At the time I was pleased with the service but have later discovered that the *** is much cheaper. Also, whilst the phone appeared to work fine when I collected it, the first time I went to charge it just this evening it is completely dead.

,
Edinburgh
4 out of 5 stars.
Sat, 9 April 2016
Survice was good and staff excellent
,
Edinburgh
4 out of 5 stars.
Sat, 9 April 2016
Perhaps more frequent updates
,
Edinburgh
5 out of 5 stars.
Sat, 9 April 2016
The team in Bath Street Glasgow were excellent. They dealt with a complex reconditioning of my laptop and didn't give up in finding a solution. They also suggested other improvements, which made my machine faster and more secure. If there is one thing to improve I would say: keep the customer informed if things take longer than anticipated. Text messages worked well and I would highly recommend the services of Fix It. I will certainly use Fix It again. Thanks again to the team in Bath Street Glasgow.
,
Edinburgh
5 out of 5 stars.
Sat, 9 April 2016
Excellent service, all data was transferred seamlessly to new hard drive. My iMac is now working like a dream, very responsive and a pleasure to use.

Advice received was excellent and the order procedure worked without a hitch. I would definitely recommend simplyfixit to other users.

,
Edinburgh
5 out of 5 stars.
Fri, 8 April 2016
I have used SFI many times over the years and have been 100% satisfied every time. Cost and service are top class.
,
Edinburgh
5 out of 5 stars.
Fri, 8 April 2016
Very good, friendly service throughout. A reliable support during the teenagers-with-laptop-years!!
Thank you

,
Edinburgh
5 out of 5 stars.
Fri, 8 April 2016
*** did a great job, identifying the problem, offering solutions and costs, all within an agreed timescale. He also went further loading some software after closing time as he didn't have the product key before that.
,
Edinburgh
5 out of 5 stars.
Fri, 8 April 2016
I was very pleased with the order procedure and customer support received and with the speed at which the work was carried out. I would definitely recommend you to others.
,
Edinburgh
5 out of 5 stars.
Fri, 8 April 2016
Excellent!
,
Edinburgh
5 out of 5 stars.
Thu, 7 April 2016
The Juniper Green branch provide a very good service with good communication and clear documentation.

A matter that needs attention however are the tiled entrance steps which are in a bad state of repair and pose a safety hazard to customers.

***

,
Edinburgh
4 out of 5 stars.
Thu, 7 April 2016
Great service, friendly staff. All fine
,
Edinburgh
5 out of 5 stars.
Thu, 7 April 2016
Friendly, helpful, quick service. I visit SimplyFixIt because I trust them - to do a good job, to be honest, and to keep me in the loop. Thank you!
,
Edinburgh
4 out of 5 stars.
Tue, 5 April 2016
Overall solved the problem in a direct and timely manner. However felt they (the assitant) may have assumed computer/software knowledge that I do not have and could have laid the different stages needed to reinstal operating system (Win10 after upgrade from W7 in turn an upgrade from Vista) and need for different product keys
,
Edinburgh
4 out of 5 stars.
Tue, 5 April 2016
I haven't been able to set up my computer
as i have discovered that the operating system
windows 10 64 bit is not currently supported by
google web browser as there were bugs in the software.
it would have been helpful to have been forewarned of this before selecting computer components and software
however I accept from other sources on the web that
64bit is where software is headed so my system is
future proofed for long usage and upgradable.
I found staff and support very friendly and informative.
I held back on monitor purchase as the Ben Q 32"IPS
was more expensive than budgeted for and not
orderable/out of stock.
I am grateful for being able to use my existing printer,
keyboard and monitor annd flexiibility in delivering my
order.

,
Edinburgh
5 out of 5 stars.
Sun, 3 April 2016
all services are excelent
,
Edinburgh
4 out of 5 stars.
Sat, 2 April 2016
Very nice and helpful staff
,
Edinburgh
5 out of 5 stars.
Sat, 2 April 2016
Very prompt and efficient.
,
Edinburgh
5 out of 5 stars.
Wed, 30 March 2016
Very satisfied with order procedure, customer support etc. I would certainly recommend you to others.
,
Edinburgh
5 out of 5 stars.
Wed, 30 March 2016
On both occasions you've had my laptop in for repair in the last 3 years, the service has been just perfect. Fixed both times and quickly too, thank you very much.
I'd definitely recommend Simply-Fix-It to chums - indeed I have!

,
Edinburgh
5 out of 5 stars.
Wed, 30 March 2016
I went to SimplyFixIt