We know that some repairs can’t wait, so we’ve teamed up with Klarna to help you manage the cost. You can fix your device today and pay later in 30 days, or even split the cost into 3 more manageable amounts over the next 60 days. Perfect.

It’s smoooth and simple

When you choose Klarna at checkout, you’ll get the option to buy now and pay later, whether on an iPhone repair, an upgrade for your MacBook, or purchasing a refurbished Apple Mac. We've got you covered in all cases.

An iPhone 13 that has been divided split into three with scissors

What is Klarna?

Klarna is a very trustworthy Swedish payment service provider that takes end-to-end responsibility for your payment. They are an alternative to Zip, Clearpay, or Afterpay, in that they offer a Buy Now Pay Later (BNPL) service. BNPL lets you get your important devices (think phone or work computer) fixed now while helping manage your cash flow. You can make your repayments in 30 days, once your wages have cleared, or split the payments into bite-sized amounts over the next 60 days.

Klarna is the provider of Smoooth payments to more than 100,000 online stores, with over 60 million consumers worldwide. At the time of writing, they have an average of 4.3 stars from about 155,000 reviews on TrustPilot.

An iPhone on the left with a broken screen. On the right is a calendar and a clock to indicate that payment has been pushed back 30 days

Spread the cost. Choose how you pay:

Pay in 30 days.

Pay up to 30 days later.
 

Two calendars. One for June and one in front of it for July

Or, three easy instalments.

Pay 3 smaller amounts. The first payment is made today, the next in 30 days, and the final payment 60 days from now.

Three calendars, one for today, one for in 30 days time, and one for in 60 days time

How does it work?

shopping cart icon

Add product or repair to your basket.

Klarna logo round

Go to checkout, choose Klarna.

credit card icon

Enter your debit or credit card.

check mark icon

Klarna makes a decision in seconds


Then choose the payment schedule that works best for you. You can track all your orders and payments in the Klarna app. Simple.



Common questions

You can see Klarna’s FAQ over on their website, but we’ll also cover the most frequent questions we get below.

Can I spread the cost of any repair or purchase?

Yes. We allow you to split (or delay) the cost of any bill over £50 by using Klarna. This applies to our repair services, as well as the purchase of our refurbished iPhones and MacBooks.

Can I use Klarna in-store and online?

Yes. We accept payments by Klarna anywhere.

How long does it take?

The application process itself takes seconds. You just need to fill your details out first (name, phone number, address) and you should get an answer almost immediately.

What do I need to apply?

You will need a UK home address and a debit or credit card. You must also be aged 18 or over.

If you’re outside Edinburgh and Glasgow, posting your device to us for repair, and are new to Klarna and haven’t used Klarna’s payment options before, you should have your first order delivered back to your primary billing address. This maximises the chances of your application with Klarna being accepted.

How do I apply?

Select the repair you need, then during checkout select Klarna as the payment option. This will begin the application process. It’s usually done in seconds.

Is my payment information safe?

Very safe. Payment information is processed securely by Klarna, and no card details are transferred to or held by SimplyFixIt. All transactions take place via connections secured with the latest industry-standard security protocols.

Can I pay back early?

Yes. You can pay for your order at any point after you receive the email from Klarna with the details of your payment. Just follow the instructions in the email.

I still have questions regarding payment, how can I get in touch?

Visit Klarna's Customer Service for a full list of FAQ's, live chat and telephone options.

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