MacBook Neo Diagnostics

Choose this repair if

• You are not sure which repair to choose
• The fault comes and goes
• Liquid damage may be involved
• The device has several symptoms

What is included

• Technician inspection
• Clear report before further repair
• Advice on the best next step
• No extra paid repair without your approval

In-store or mail-in

You can book this Diagnostics online, then either bring your device to SimplyFixIt in Edinburgh or arrange tracked delivery to us. For mail-in repairs, you remain responsible for the journey to SimplyFixIt and we arrange insured return delivery after the repair.

Data and warranty

Most hardware repairs do not require us to access your data. Please keep a backup where possible. Repairs are tested before handover and include our repair warranty for the part fitted.

What happens next

1. Choose in-store or mail-in checkout. The displayed total includes any return delivery charge.
2. We confirm the fault and the repair route before work begins.
3. We fit the required part and test the device.
4. You collect from SimplyFixIt or receive the device back by insured delivery.

Mac repair notes

For Mac repairs we will confirm any extra work before proceeding. If liquid damage or another fault changes the repair path, we will contact you before doing additional paid work.