This is the safest option when the fault is unclear, intermittent, liquid-related or possibly caused by more than one part.
12-month warranty on fitted parts
Edinburgh repair centre since 1996
Typical turnaround: usually 1-2 working days after the device arrives
What this repair covers
This is the safest option when the fault is unclear, intermittent, liquid-related or possibly caused by more than one part. We inspect, repair and test your iPhone XR before collection or return.
Choose this repair if
You are not sure which repair to choose
The fault comes and goes
Liquid damage may be involved
The device has several symptoms
What is included
Technician inspection
Clear report before further repair
Advice on the best next step
No extra paid repair without your approval
In-store or mail-in
You can book this Diagnostics online, then either bring your device to SimplyFixIt in Edinburgh or arrange tracked delivery to us. For mail-in repairs, you remain responsible for the journey to SimplyFixIt and we arrange insured return delivery after the repair.
Data and warranty
Most hardware repairs do not require us to access your data. Please keep a backup where possible. Repairs are tested before handover and include our repair warranty for the part fitted.
What happens next
Choose in-store or mail-in checkout. The displayed total includes any return delivery charge.
We confirm the fault and the repair route before work begins.
We fit the required part and test the device.
You collect from SimplyFixIt or receive the device back by insured delivery.
Common questions
What happens after diagnostics?
We report back with the likely fault and the next repair option. We do not carry out extra paid work without your approval.
Check this is your device
iPhone XR repairs on this page cover the following Apple model details.
