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iPhone 5 Button Repair

Choose in-store or UK mail-in service and book below.

  • 12-month warranty on fitted parts
  • Edinburgh repair centre since 1996
  • In-store and UK mail-in service

What this repair covers

We inspect the button fault and repair or replace the relevant button assembly where required. We inspect, repair and test your iPhone 5 before collection or return.

Choose this repair if

  • Power button not responding
  • Volume buttons not working
  • Mute switch fault
  • Button stuck or damaged

What is included

  • Button fault checked
  • Replacement part fitted where required
  • Buttons tested before return
  • Repair warranty where a part is fitted

In-store or mail-in

You can book this Button Repair online, then either bring your device to SimplyFixIt in Edinburgh or arrange tracked delivery to us. For mail-in repairs, you remain responsible for the journey to SimplyFixIt and we arrange insured return delivery after the repair.

Data and warranty

Most hardware repairs do not require us to access your data. Please keep a backup where possible. Repairs are tested before handover and include our repair warranty for the part fitted.

What happens next

  1. Choose in-store or mail-in checkout. The displayed total includes any return delivery charge.
  2. We confirm the fault and the repair route before work begins.
  3. We fit the required part and test the device.
  4. You collect from SimplyFixIt or receive the device back by insured delivery.

Compare all iPhone 5 repair options and prices

Check this is your device

iPhone 5 repairs on this page cover the following Apple model details.

Model names
iPhone 5 (GSM / LTE / AWS / North America), iPhone 5 (GSM / LTE 4, 17 / North America), iPhone 5 (CDMA / LTE, Sprint / Verizon / KDDI), iPhone 5 (GSM / LTE 1, 3, 5 / International), iPhone 5 (CDMA China / UIM / WAPI)
Apple model numbers
A1428, A1429, A1442
Model identifiers
iPhone5,1, iPhone5,2

You can usually find the A-number in the small print on the device casing.

Open to the public

An exterior view of the simplyfixit store at bruntsfield place.

Address.

78 Bruntsfield Place
Edinburgh,
EH10 4HG
United Kingdom
0131 549 8820
[email protected]

Opening Times

  1. Monday: 09:00 – 17:00
  2. Tuesday: 09:00 – 17:00
  3. Wednesday: 09:00 – 17:00
  4. Thursday: 09:00 – 17:00
  5. Friday: 09:00 – 17:00
  6. Saturday: Closed
  7. Sunday: Closed
Show map & directions.

Read our customer reviews: 4.5/5 from 693 Google reviews of SimplyFixIt.

Planning your repair

In-store repairs and postal turnaround

Visit our Bruntsfield Place repair centre in Edinburgh or book a UK mail-in repair. iPhone and iPad in-store repairs are normally completed the same day, subject to the fault and parts availability. Delivery usually takes 1–2 days; this is delivery time, not the in-store repair time. Mac repair estimates are shown separately on the model and repair pages. Contact us before booking if you need a particular collection date; timing depends on the fault and parts availability.

Warranty and testing

iPhone and iPad repairs include a 12-month warranty on fitted parts; other devices include 3 months. Accidental and liquid damage are excluded. We test the repaired function and related features where practical before handover. See our repair policies for the terms.

Preparing your device and protecting your data

Back up your device where possible. Hardware repairs do not normally require access to your personal data. If access is needed to test a repaired function, we explain why. Tell us about existing faults and previous repairs so we can assess the device properly.

© 1996 - 2026 SimplyFixIt – For more information, please visit SimplyFixIt.co.uk