iPad Pro (11-inch) (1st Generation) Repairs
What's wrong with your iPad Pro (11-inch) (1st Generation)?
Tap a repair below to see exactly what is included and book online.
- 12-month warranty on fitted parts
- Edinburgh repair centre since 1996
- Typical turnaround: same-day in-store, subject to fault and parts availability; delivery usually 1–2 days
Tap to choose your repair.
Full Screen Assembly Repair
£219.00
View and book this repairFor iPads where the glass, touch layer and LCD are bonded together or should be replaced as one complete assembly.
Typical turnaround: same-day in-store, subject to fault and parts availability; delivery usually 1–2 days
Diagnostics
Not sure?£49.00
View and book this repairChoose diagnostics if you are not sure what is wrong. We will inspect the device and report back before any further paid repair.
Typical turnaround: same-day in-store, subject to fault and parts availability; delivery usually 1–2 days
Battery Replacement
£99.00
View and book this repairFor short battery life, service battery messages, swelling, unexpected shutdowns or a device that only works when plugged in.
Typical turnaround: same-day in-store, subject to fault and parts availability; delivery usually 1–2 days
Charging Port Repair
£99.00
View and book this repairFor charging problems, loose cables, debris-damaged ports or devices that only charge at certain angles.
Typical turnaround: same-day in-store, subject to fault and parts availability; delivery usually 1–2 days
- 12-month warranty on iPad screen repairs
- UK mail-in repair available
- Repair centre in Edinburgh
- Hardware repairs do not normally require access to your personal data
- Final testing before collection or return
- Typical turnaround: same-day in-store, subject to fault and parts availability; delivery usually 1–2 days
Screen repairs from £219. Choose full screen assembly £219. Book iPad Pro (11-inch) (1st Generation) repairs for the Apple iPad Pro (11-inch) (1st Generation), including model numbers A1934, A1979, A1980 and A2013. Repairs include full screen, battery and charging port repairs, with clear online prices. Visit our Edinburgh repair centre or use our UK mail-in repair service.
More about this repair service
Most standard iPad hardware repairs do not require us to access your personal data. We test touch, display, charging, cameras and buttons where practical before collection or return.
If the frame is bent or impact damage has affected more than one part, we will explain the options before doing extra paid work.
Choosing a repair for your iPad Pro (11-inch) (1st Generation)
Compare repair prices and what each option covers
- Full Screen Assembly Repair — £219.00
- For iPads where the glass, touch layer and LCD are bonded together or should be replaced as one complete assembly.
- Diagnostics — £49.00
- Choose diagnostics if you are not sure what is wrong. We will inspect the device and report back before any further paid repair.
- Battery Replacement — £99.00
- For short battery life, service battery messages, swelling, unexpected shutdowns or a device that only works when plugged in.
- Charging Port Repair — £99.00
- For charging problems, loose cables, debris-damaged ports or devices that only charge at certain angles.
These are the repair prices for this model. For mail-in service, choose a repair to see the total including insured return delivery; you arrange delivery to us separately.
What if I choose the wrong repair?
We check the fault before work begins. A cracked screen, charging problem or power fault can have more than one cause. If inspection changes the repair needed, we contact you before additional paid work.
Not sure what is wrong? View diagnostics for iPad Pro (11-inch) (1st Generation) before choosing a replacement part.
Common iPad Pro (11-inch) (1st Generation) problems we repair
Available repair options for the iPad Pro (11-inch) (1st Generation) can help with the following symptoms. We confirm the cause before repair.
- Cracked glass and damaged image
- Touch and display both faulty
- Screen assembly separating from frame
- Severe impact damage
- You are not sure which repair to choose
- The fault comes and goes
- Liquid damage may be involved
- The device has several symptoms
- Battery does not last as long as it used to
- Service battery or battery health warning
iPad Pro (11-inch) (1st Generation) repair questions
Why is glass repair not available for iPad Pro (11-inch) (1st Generation)?
For this model, our current online screen option is a complete assembly. A separate glass-only repair is not offered on this page. If you are unsure which part is damaged, contact us before booking.
Will biometric unlocking still work after repair?
Tell us before booking if Touch ID or Face ID is already faulty. Screen replacement does not necessarily resolve a separate biometric fault. We will explain what can be tested and retained for your model.
Do I need to erase my iPad before repair?
No. Standard hardware repairs do not normally require your data to be erased, though we always recommend keeping a backup before any repair.
Can I post my iPad from anywhere in the UK?
Yes. Book online, pack the iPad securely and send it to SimplyFixIt. We repair and test it, then return it using insured delivery.
What happens if the frame is bent?
A bent frame can stop a new screen or digitiser sitting correctly. We will assess this before repair and contact you if it changes the repair route.
About this model
Check this is your device
iPad Pro (11-inch) (1st Generation) repairs on this page cover the following Apple model details.
- Model names
- iPad Pro 11-inch (Wi-Fi / Cellular - Global), iPad Pro 11-inch (Wi-Fi / Cellular - China), iPad Pro 11-inch (Wi-Fi Only), iPad Pro 11-inch (Wi-Fi / Cellular - US / CA)
- Apple model numbers
- A1934, A1979, A1980, A2013
- Model identifiers
- iPad8,3, iPad8,, iPad8,1, iPad8,, iPad8,1, iPad8,2, iPad8,3, iPad8,4
- EMC numbers
- 3222, 3221
You can usually find the A-number in the small print on the device casing.
Technical specifications
Use these details to check that you have selected the right model before booking.
Show technical details
- Device
- iPad Pro 11-inch (1st generation) Wi-Fi, iPad Pro 11-inch (1st generation) Wi-Fi (1TB), iPad Pro 11-inch (1st generation) Wi-Fi + Cellular, iPad Pro 11-inch (1st generation) Wi-Fi + Cellular (1TB)
- Colours
- Silver
- Space Gray
Model release year: 2018.