iPad Pro (12.9-inch) (1st Generation) Repairs
Book iPad Pro (12.9-inch) (1st Generation) repairs for the Apple iPad Pro (12.9-inch) (1st Generation), including model numbers A1584 and A1652. Repairs include full screen, battery, charging port, rear camera and front camera repairs, with clear online prices. Visit our Edinburgh repair centre or use our UK mail-in repair service.
Most standard iPad hardware repairs do not require us to access your personal data. We test touch, display, charging, cameras and buttons where practical before collection or return.
If the frame is bent or impact damage has affected more than one part, we will explain the options before doing extra paid work.
What's wrong with your iPad Pro (12.9-inch) (1st Generation)?
Choose the repair you need. If there is more than one screen option, the guide below explains the difference before you choose.
- 12-month warranty on iPad screen repairs
- UK mail-in repair available
- Repair centre in Edinburgh
- Hardware repairs do not normally require access to your personal data
- Final testing before collection or return
- Typical turnaround: usually 1-3 working days after the iPad arrives
Full Screen Assembly Repair
£269.00
For iPads where the glass, touch layer and LCD are bonded together or should be replaced as one complete assembly.
Typical turnaround: usually 1-3 working days after arrival
Diagnostics
Not sure?£49.00
Choose diagnostics if you are not sure what is wrong. We will inspect the device and report back before any further paid repair.
Typical turnaround: usually 1-3 working days after the iPad arrives
Rear Camera Repair
£69.00
For rear camera faults, focus problems, shaking images or camera app errors.
Typical turnaround: usually 1-3 working days after the iPad arrives
Front Camera Repair
£69.00
For selfie camera faults, FaceTime camera issues or front camera image problems.
Typical turnaround: usually 1-3 working days after the iPad arrives
Battery Replacement
£99.00
For short battery life, service battery messages, swelling, unexpected shutdowns or a device that only works when plugged in.
Typical turnaround: usually 1-3 working days after arrival
Charging Port Repair
£129.00
For charging problems, loose cables, debris-damaged ports or devices that only charge at certain angles.
Typical turnaround: usually 1-3 working days after arrival
Common iPad Pro (12.9-inch) (1st Generation) problems we repair
These are the faults we most often see on the iPad Pro (12.9-inch) (1st Generation) before choosing the correct repair route.
- Cracked glass while the LCD image remains clear
- Ghost touches or areas of the touchscreen that stop responding
- Black patches, coloured lines or display distortion after impact
- A charging cable that only works at a particular angle
- Rapid battery drain or unexpected shutdowns
- Home button or Touch ID problems after a drop
- A bent frame that may stop a new digitiser sitting correctly
iPad Pro (12.9-inch) (1st Generation) repair questions
Why is glass repair not available for iPad Pro (12.9-inch) (1st Generation)?
On this iPad, the display is fully laminated. That means the front glass, touch-sensitive digitiser and LCD or OLED panel are fused together into one sealed display assembly, so a separate glass-only repair is not a reliable repair route. We replace the complete screen assembly instead.
Will Touch ID still work after an iPad repair?
Touch ID depends on the original paired home button. We take care to retain it where possible, but a physically damaged home button may limit what can be restored.
Do I need to erase my iPad before repair?
No. Standard hardware repairs do not normally require your data to be erased, though we always recommend keeping a backup before any repair.
Can I post my iPad from anywhere in the UK?
Yes. Book online, pack the iPad securely and send it to SimplyFixIt. We repair and test it, then return it using insured delivery.
What happens if the frame is bent?
A bent frame can stop a new screen or digitiser sitting correctly. We will assess this before repair and contact you if it changes the repair route.
About this model
Check this is your device
iPad Pro (12.9-inch) (1st Generation) repairs on this page cover the following Apple model details.
- Apple model numbers
- A1584, A1652
- Model identifiers
- iPad Pro 12.9-inch (Wi-Fi Only), iPad Pro 12.9-inch (Wi-Fi / Cellular), iPad6,7, iPad6,8
- EMC numbers
- 2838, 2827
- Apple IDs
- iPad6,7; iPad6,8
You can usually find the A-number in the small print on the device casing.
Technical specifications
These details help match searches for Apple model names, A-numbers and technical descriptions.
- Device
- iPad Pro (12.9-inch) (1st generation) Wi-Fi, iPad Pro (12.9-inch) (1st generation) Wi-Fi + Cellular
- Released
- 2015, 2016
- Colours
- Gold
- Silver
- Space Gray
The first generation of iPad Pro is a line of iPad tablet computers designed, developed, and marketed by Apple Inc, first sold in 2015 at a screen size of 12.9 inches. A smaller model, based on the form factor of the iPad Air 2, with a 9.7 inch screen, was announced on March 21, 2016 and released on March 31, 2016 alongside the first-generation iPhone SE.
The 12.9 inch model was announced alongside the Apple Pencil, and both models were the first iPads to use the Pencil as an input device. The 12.9 inch iPad Pro is larger than all previous iPad models and was the first iPad to feature LPDDR4 RAM.