Visit our Bruntsfield Place repair centre in Edinburgh or book a UK mail-in repair. iPhone and iPad in-store repairs are normally completed the same day, subject to the fault and parts availability. Delivery usually takes 1–2 days; this is delivery time, not the in-store repair time. Mac repair estimates are shown separately on the model and repair pages. Contact us before booking if you need a particular collection date; timing depends on the fault and parts availability.
Warranty and testing
iPhone and iPad repairs include a 12-month warranty on fitted parts; other devices include 3 months. Accidental and liquid damage are excluded. We test the repaired function and related features where practical before handover. See our repair policies for the terms.
Preparing your device and protecting your data
Back up your device where possible. Hardware repairs do not normally require access to your personal data. If access is needed to test a repaired function, we explain why. Tell us about existing faults and previous repairs so we can assess the device properly.