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UK Mobile Network Contact Information

There are times when you might need to get in contact with your mobile phone network. This might be because of problems with your bill, or the level of service. You might need to report that your phone has been stolen. Or you might just want to tell them that you are moving your number to another provider.

BT Mobile
EE
giffgaff
O2
Sky Mobile
Three
Virgin Mobile
Vodafone
1pMobile
ASDA Mobile
FreedomPop
iD Mobile
Lebara Mobile
Lycamobile
Plusnet Mobile
Smarty
Superdrug Mobile
Talkmobile
TalkTalk Mobile
Tesco Mobile
TPO Mobile
Vectone Mobile
VOXI

The information on this page shows you the customer service phone number, along with the opening hours for each network.

Mobile Network Contact Details Opening Times
1pMobile

03333 442278 from your 1pMobile handset
(or 03333 442278 from any other phone)

Live webchat is also available at 1pmobile.com

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Mon – Fri: 9am – 5.30pm
Sat: Closed
Sun: Closed
ASDA Mobile

2732 from your ASDA handset
(or 0800 079 2732 from any other phone)

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Mon – Fri: 8am – 8pm
Sat: 9am – 6pm
Sun: 10am – 5pm
BT Mobile

150 from your BT handset
(or 0800 800 150 from any other phone)

Live webchat is also available at bt.com

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Mon – Fri: 8am – 9pm
Sat: 8am – 8pm
Sun: 9am – 6pm
C4C Mobile

01304 897 655 from your C4C handset
(or 01304 897 655 from any other phone)

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Mon – Fri: 9am – 5pm
Sat: Closed
Sun: Closed
Co-operative Mobile

500 from your Co-operative handset
(or 01608 434 434 from any other phone)

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Mon – Fri: 8am – 8pm
Sat: 9am – 3pm
Sun: Closed
EE

150 from your EE handset
(or 07953 966 250 from any other phone)

Live webchat is also available at ee.co.uk

View Full Contact Details

Mon – Fri: 8am – 8pm2
Sat: 8am – 6pm3
Sun: 8am – 6pm2
FreedomPop

0113 887 0823 from your FreedomPop handset
(or 0113 887 0823 from any other phone)

View Full Contact Details

Mon – Fri: 9am – 5pm
Sat: Closed
Sun: Closed
giffgaff

giffgaff only offers online support.

View Full Contact Details

Mon – Fri: Closed
Sat: Closed
Sun: Closed
iD Mobile

7777 from your iD handset
(or 0333 003 7777 from any other phone)

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Mon – Fri: 8am – 8pm
Sat: 8am – 8pm
Sun: 8am – 8pm
IQ Mobile

0115 838 1580 from your IQ handset
(or 0115 838 1580 from any other phone)

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Mon – Fri: 10am – 8pm
Sat: 10am – 3pm
Sun: Closed
Lebara Mobile

5588 from your Lebara handset
(or 020 3059 0304 from any other phone)

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Mon – Fri: 9am – 5.30pm
Sat: 9am – 5.30pm
Sun: 9am – 5.30pm
Lycamobile

322 from your Lycamobile handset
(or 020 7132 0322 from any other phone)

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Mon – Fri: 8am – 8pm
Sat: 9am – 6pm
Sun: 9am – 6pm
O2

Pay Monthly: 202 from your O2 handset
(or 0344 8090202 from any other phone)

Pay As You Go: 4445 from your O2 handset
(or 0344 8090222 from any other phone)

Live webchat is also available at o2.co.uk

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Mon – Fri: 8am – 9pm
Sat: 8am – 8pm
Sun: 8am – 6pm
Orange

Pay Monthly: 150 from your Orange handset
(or 07973 100 150 from any other phone)

Pay As You Go: 450 from your Orange handset
(or 07973 100 450 from any other phone)

Live webchat is also available at ee.co.uk

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Mon – Fri: 8am – 8pm1
Sat: 8am – 6pm2
Sun: 8am – 6pm2
Plusnet Mobile

500 from your Plusnet handset
(or 0800 079 1133 from any other phone)

Live webchat is also available at plus.net

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Mon – Fri: 7.30am – 8pm
Sat: 7.30am – 8pm
Sun: 7.30am – 4pm
RWG Mobile

01633 386 486 from your RWG handset
(or 01633 386 486 from any other phone)

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Mon – Fri: 9am – 5pm
Sat: Closed
Sun: Closed
Sky Mobile

03300 412 524 from your Sky handset
(or 03300 412 524 from any other phone)

Live webchat is also available at sky.com

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Mon – Fri: 8.30am – 11pm
Sat: 8.30am – 11pm
Sun: 8.30am – 11pm
Smarty

Smarty only offers online support.

Live webchat is also available at smarty.co.uk

View Full Contact Details

Mon – Fri: 8am – 8pm
Sat: 8am – 8pm
Sun: 8am – 8pm
Superdrug Mobile

Superdrug Mobile only offers online support.

Live webchat is also available at superdrugmobile.com

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Mon – Fri: 8am – 8pm
Sat: 8am – 8pm
Sun: 8am – 8pm
T-Mobile

150 from your T-Mobile handset
(or 020 7362 0200 from any other phone)

Live webchat is also available at ee.co.uk

View Full Contact Details

Mon – Fri: 8am – 8pm1
Sat: 8am – 6pm2
Sun: 8am – 6pm2
Talkmobile

5888 from your Talkmobile handset
(or 0333 304 8064 from any other phone)

Live webchat is also available at talkmobile.co.uk

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Mon – Fri: 8am – 7pm
Sat: 9am – 6pm
Sun: 10am – 5pm
TalkTalk Mobile

2883 from your TalkTalk handset
(or 0345 172 0044 from any other phone)

Live webchat is also available at talktalk.co.uk

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Mon – Fri: 8am – 8pm
Sat: 8am – 8pm
Sun: 8am – 8pm
Tesco Mobile

4455 from your Tesco handset
(or 0345 301 4455 from any other phone)

Live webchat is also available at tescomobile.com

View Full Contact Details

Mon – Fri: 8am – 9pm
Sat: 8am – 8pm
Sun: 10am – 6pm
Three

333 from your Three handset
(or 0333 338 1001 from any other phone)

Live webchat is also available at three.co.uk

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Mon – Fri: 8am – 8pm
Sat: 9am – 6pm
Sun: 9am – 6pm
Utility Warehouse

150 from your Utility Warehouse handset
(or 0333 777 0 777 from any other phone)

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Mon – Fri: 9am – 5.30pm
Sat: 9am – 4.30pm
Sun: Closed
Vectone Mobile

322 from your Vectone handset
(or 020 7179 0134 from any other phone)

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Mon – Fri: 8am – 8pm
Sat: 8am – 8pm
Sun: 8am – 8pm
Virgin Mobile

789 from your Virgin handset
(or 0345 6000 789 from any other phone)

Live webchat is also available at virginmedia.com

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Mon – Fri: 8am – 11.59pm
Sat: 8am – 11.59pm
Sun: 8am – 11.59pm
Vodafone

191 from your Vodafone handset
(or 03333 040 191 from any other phone)

Live webchat is also available at vodafone.co.uk

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Mon – Fri: 8am – 9pm
Sat: 8am – 9pm
Sun: 8am – 9pm
VOXI

191 from your VOXI handset
(or 03333 040 191 from any other phone)

Live webchat is also available at voxi.co.uk

View Full Contact Details

Mon – Fri: 8am – 9pm
Sat: 8am – 9pm
Sun: 8am – 9pm
  1. An extended service costing 50p per call is available between 8pm–10pm on weekdays.
  2. An extended service costing 50p per call is available between 6pm–8pm on the weekend.

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