SimplyFixIt COVID-19 Updates

Open for Repairs

On November 2nd, 2020 The Scottish Government introduced local COVID protection levels, which govern how retail shops in Edinburgh and Glasgow can operate. All of our shops are currently open and you can come in for a repair without booking an appointment.

Some of the shops are running on reduced hours – mostly affecting Sundays – and all will have a reduced number of technicians working in them. You may be asked to wait outside the shop to ensure that it is possible to be sensibly distant from each other. We have also put other features in place, such as hand sanitiser dispensers for customers, clear screens at the counter and enhanced cleaning routines inside the shops.

If you would prefer not to come into the shop, then you can do that too — download and print this form, so that we have all the information that we need. (Don’t worry if you don’t have a printer.) We can provide you with the form when you arrive.) At the store, just ring the bell and we will go outside to collect the form and device from you.

What if I don’t live close to Edinburgh or Glasgow?

If you live farther afield, then please post your device to us. The Royal Mail are still working as normal, and their standard Special Delivery service covers insurance of up to £500. The courier company, DPD, also has very reasonable prices for deliveries. Check their website for more details.


We would like to thank all of our SimplyFixIt colleagues and customers during this challenging time.

Take care of yourself and each other.


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