If you have a MacBook with a screen that is smashed, shows distorted images, won't show any graphics, or any other problem, SimplyFixIt can help. If you experience battery issues, your MacBook might not necessarily need a service. We have some tips on how to maximise the performance of the battery in your MacBook.
Genuine Apple Components.
Apple computers are very well designed, and use the best components in the industry. The reliability is probably second to none. They have batteries that last longer than almost any other computer. Most PC users would love that kind of battery life. But if the MacBook does fail, why would anyone want to cut corners and use non-Apple components? Third party batteries will never last as long as genuine Apple batteries. That's why SimplyFixIt use only Genuine components in all their MacBook repairs. We use the same components as Apple. We give the same warranty as Apple. We're Simply Cheaper.
SimplyFixIt uses Apple Certified Mac Technicians to carry out repairs on Apple Macs, including the MacBook. There isn't anyone else in Edinburgh or Glasgow who uses technicians who have been certified by Apple. We back that up with a 3-month warranty on all MacBook repairs. So, in the unlikely event that you have any issues with the repair, just come back and we will fix it for free.
MacBook Repair Costs
Please choose the repair that you need from the selection to get more information, including the prices. All repairs include VAT, and come with 3-month warranty as standard.
MacBook Screen Repairs
If the screen on your MacBook has broken, don't despair. We can fix it quickly, and we guarantee to be cheaper than Apple.
We have Apple Certified Technicians available at each of our locations, so you can either visit us today, book an appointment to visit later this week, or even post your MacBook to us. We use the same parts as Apple too. It's the same quality — Simply Cheaper - and in most cases, we'll get your MacBook back to you faster than Apple too.
We know that the data on your Mac is very important. Replacing the screen on a MacBook should not affect your data in any way. Naturally, we recommend that everyone has a backup though, and because of the built in back-up solution in macOS (Time Machine) it's so simple. If you don't currently have a back-up of your data then ask about the options. There's 10% off all external hard drives with every MacBook screen repair, and we'll set up Time Machine for free for you.
How much does it cost?
SimplyFixIt is cheaper than Apple.
We offer cheaper prices than Apple because our main business is fixing computers. Apple sells computers. They would probably prefer that you buy a new MacBook if the screen is broken, so they price their repairs accordingly. The price difference can be huge. On some current models of MacBook, SimplyFixIt was over £200 cheaper than Apple for the same screen repair. We were also able to return the MacBook to the customer faster than Apple said that they could. For a MacBook the price of a screen replacement is £variable (depending on the model) including VAT.
There is no need to book an appointment for a MacBook screen repair. There are SimplyFixIt Repair Centres around Edinburgh & Glasgow. You can find your closest at findmysfi.com Most of them are open 7 days a week, with some opening at 8am to make it easier for you to visit. We try to keep MacBook screens in stock at most of our branches, but if one wasn't available at your nearest store, we'd still be able to get a replacement screen to that store, and your MacBook back to you faster than Apple can.
Send in for repair
SimplyFixIt offers exactly the same warranty as Apple for MacBook screen repairs; 90 days warranty for parts and labour. So in the unlikely event that something went wrong with your screen after the repair, you can revisit the store and we will get that fixed for you.
MacBook Battery Service
Why isn't my battery lasting as long as it used to?
All rechargeable batteries have a limited lifespan and may eventually need to be serviced or recycled. The lifespan of the battery in your MacBook will vary depending on how you use your computer, as well as the settings you choose for it.
What is a cycle?
Batteries are expected to function for a certain number of cycles. In an new Apple MacBook, it's around 1,000 cycles. When you use your MacBook, the battery goes through these charge cycles. One complete charge cycle happens when you charge a battery from 0% to 100%, but that doesn't necessarily mean a single charge.
For example, you could use half of your notebook's charge in one day, and then recharge it fully. If you did the same thing the next day, it would count as one charge cycle, not two. In this way, it may take several days to complete a cycle.
When should I replace my battery?
If your battery has gone through more than 1,000 cycles, or the health status is "service battery", you should consider replacing it.
The battery status menu shows you what charge is left in your battery and shows if it's charging at that time. You can see the battery status menu on the top right of your screen.
If any apps are using a lot of battery, or if your display is too bright, the battery service menu will highlight that too. It could be that a tab in your web browser has crashed or an app has not quit properly, and is using a lot of battery. You can close that app, or web browser to try and extend your battery life.
Tip: If your display is too bright, and is listed as using significant energy, click Display Brightness and lower the brightness to 70-80%.
If you hold down the the Option key when clicking the battery icon in the menu bar, you can view the health of the battery at the top of the battery status menu. It should be one of these :
- The battery is as you would expect.
- Replace Soon:
- The battery is working fine at the moment. You won't get as long on battery as you did when you first bought the MacBook, but there aren't any faults. It is close to the time when the battery has reached its normal lifespan though, and should be replaced before you start to see the MacBook shut down without warning.
- Replace Now:
- The battery has reached the end of its normal life-span. At this stage it might be possible to keep using it, but you will not have anything close to the full amount of time from a battery charge. It is also possible that your MacBook will start to fail and the MacBook will shut down without warning.
- Service Battery:
- The battery has a fault and should not be depended on. Although you can use your MacBook on the mains power, it is not safe to have a faulty battery in a computer. They can swell up and cause damage to the keyboard, or worse, they are very flammable. Replace as soon as you can.
How many cycles has my battery completed?
Follow these steps to access information about your Mac notebook battery, including its cycle count:
- Hold the Option key and click the Apple menu. Choose System Information.
- Under the Hardware section of the System Information window, select Power. The current cycle count is listed under the Battery Information section.
If your battery Cycle Count is over 1,000 cycles, book an appointment today and we'll swap your battery for a band new one. We use the same batteries as Apple do, and we'll have your MacBook ready to collect the very same day. We're keen to ensure minimal downtime so that the service does not disrupt a busy lifestyle.
We know that the data on your computer is very important. Replacing the battery on a MacBook should not affect your data in any way. Naturally, we recommend that everyone has a backup though, and because of the built in back-up solution in macOS (Time Machine) it's so simple. If you don't currently have a back-up of your data then ask about the options. There's 10% off all external hard drives with every MacBook battery service, and we'll set up Time Machine for free for you.
How much does it cost?
SimplyFixIt is cheaper than Apple.
We offer cheaper prices than Apple because our main business is fixing computers. Apple sells computers. They would probably prefer that you buy a new MacBook if the battery needs a service, so they price their repairs accordingly. The price difference can be huge. On some models of MacBook Pro, SimplyFixIt is around £80 cheaper than Apple for a battery service. We were also able to return the MacBook to the customer faster than Apple said that they would be able to carry out the service. For a MacBook, the price of a battery replacement is £variable (depending on the model) including VAT.
There is no need to book an appointment for a MacBook battery service. There are SimplyFixIt Repair Centres around Edinburgh & Glasgow. You can find your nearest one at findmysfi.com Most of them are open 7 days a week, with some opening at 8am or closing at 7pm to try and make it easier for you to visit. We try to keep most MacBook batteries in stock at our branches, but if one isn't available at your nearest store, we'll still be able to get a replacement battery to that store, and your MacBook back to you faster than Apple can.
SimplyFixIt offers exactly the same warranty as Apple for MacBook battery replacements; 90 days warranty for parts and labour. So in the unlikely event that something went wrong with your battery life after the repair, you can revisit the store and we will get that fixed for you.
Liquid damage to a MacBook
Let's say the obvious statement straight away; Liquid and electronic devices, such as a MacBook, don't mix. That liquid could be rain, while your laptop was in your backpack, a cup of sugary tea, which was spilled over the keyboard, or the worst culprits, fizzy drinks or wine. Either way, you should have your laptop checked and ultimately fixed.
But it still works
In a lot of cases it won't be the liquid that causes the most damage. If you can turn the laptop off quickly, you might be able to prevent damage from the electricity. But the minerals, or sugar, in the liquid remains on the circuit boards (the main circuit board in a MacBook is called a "Logic Board") These minerals will make your MacBook get "more faulty" over time and will eventually cause the laptop to stop working.
We see it all the time. Tea, or fruit juice, or wine, is spilled on a keyboard. The laptop is left to dry and it turns on. Everything seems ok. But within a few weeks there's problems accessing the data on the drive and every now and again the laptop wob't boot. This is because the sugar from the liquid is causing damage inside the computer. It needs to be cleaned. That is where the Apple Certified Mac Technicians at SimplyFixIt come in.
Isn't it covered by Apple's warranty?
If your MacBook has faults after being in liquid, you may be wondering if you can claim on your Apple Warranty. Apple have a very clear-cut answer to that question though - and it's a solid no. You may be tempted to just not tell them about the liquid incident, but they can always tell if liquid has made its way inside, even if things look perfect on the outside. Apple have fitted Liquid Contact Indicators (LCI) to all of their devices so they can tell if there was any contact with liquid. These indicators are inside your computer and change colour if they are wet. This is what they say on their website:
Damage to Mac computers and accessories due to liquid exposure is not covered by the Apple One (1) Year Limited Warranty or the AppleCare Protection Plan (APP).
Current Mac notebook computers and Apple wired and wireless keyboards (except Magic Keyboard) have Liquid Contact Indicators (LCI) to help determine if these products have been exposed to liquid.
Why choose SimplyFixit
There are several reasons to choose SimplyFixIt to repair a liquid damaged MacBook, but probably the most important one is that we're going to save you money. We use genuine Apple parts; our technicians are certified by Apple. We offer the same warranty as Apple too. It's the same quality of service — Simply Cheaper.
Liquid damage repairs are tricky. Apple don't want to spend time cleaning and fixing a component when they can just quote you for a brand new component instead. I'm not suggesting that they will try to sell you a new Mac (well, they might), but what they will do is carefully disassemble your Mac and then identify each component that has come into contact with liquid and then tell you it should be replaced, even if that component can be fixed.
We have saved our customers hundreds of thousands of pounds already by investing time to repair these parts. One particular case sticks in my mind where a customer was quoted £1,281.80 to fix his 13-inch MacBook Pro with Retina Display (2015 model). Apple had quoted for a new Flash Drive, Logic Board, Display, keyboard, trackpad and battery.
We fixed everything for £99. And there hasn't been an issue with the computer since then.
Unfortunately, it's not possible to guarantee that every repair will be just £99, and in some cases, we may need to replace components. But even in cases like that, we will be cheaper than Apple.
Book an appointment?
Time is very important when it comes to fixing a liquid damaged MacBook, so imagine trying to book an appointment at a Genius Bar at the Apple Store and being told that the firsst available appointment was 6-8 days away? That is why we will always have a walk-in service available, with most of our Repair Centres open 7 days a week, with some open from 8am or closing at 7pm to make it easier to get your computer repaired.
What to do if your MacBook gets wet
If your MacBook is wet, do not try to turn it on. Not even to check if it still works. This is a good rule for anything electronic. If it's wet, unplug it from the power immediately. The problem with modern laptop devices, including the MacBook is that it's not always possible to remove the battery. So there is always some electrical power going to the logic board. That is why it is very important to take your wet Mac to a repair centre as quickly as possible. One of the first things we will do is unplug the battery, preventing any more electricity from flowing through the circuitry.
Here are some things you can do to help
- Take your device out of the liquid.
- Turn it off if it's still on. If it's on but won't respond, hold down the power button for 10 seconds to force it off.
- If your device turned off after it was dropped into the liquid, don't turn it back on. Not even to test if it's working.
- Remove any cables that were plugged into the Mac, especially any charging cables.
- With a clean cloth, or towel, try to dry the outside of the Mac. Just wipe the front, back and sides of the device to remove any excess liquid.
- Your Mac was probably open when liquid landed on it, which means the liquid is making its way between your keys. Open your Mac and turn it upside down to allow for some of the water to come back out.
- Visit your local SimplyFixIt Repair Centre
What not to do
- Don't use your MacBook.
- If your MacBook is turned off, do not try to turn it on.
- Don't use the hair dryer to dry your MacBook. The heat can cause the damage to the components, and the air can push liquid onto other parts which were unaffected before.
- Do not try to charge your MacBook.
- Do not attach any accessories.
Here's the crunch. If you leave your Mac to dry naturally for a few days, at least 3, but probably 5, it may well work again when you try to power it on. But if the liquid that got into the Mac had sugar (could be tea, coffee, wine, Irn Bru or even diet Coke) then most likely this sugar is currently eating away at the electronics. This corrosion will cause issues in the future, and the only way to prevent this is to remove those deposits from inside the MacBook.
The other potential problem is that time is of the essence when it comes to fixing liquid damaged devices. If the MacBook doesn't respond after the 5 days, this is time that could have been very important to a repair. SimplyFixIt guarantees to be cheaper than the Apple store and you don't need to book an appointment in advance, so there really isn't any reason not to go directly to your nearest SimplyFixIt repair centre and get your Mac looked at by Apple Certified Technicians.
We know that the data on your Mac is very important. We will always do what we can to ensure that your data is safe when we repair a liquid damaged MacBook. I know we've said it a few times, but removing the flash drive from the electricical current is the most important thing that we can do. We will only reconnect your data to the computer when we are sure that there is no risk.
Naturally, we recommend that everyone has a backup though, and because of the built in back-up solution in macOS (Time Machine) it's so simple. If you don't currently have a back-up of your data then ask about the options. There's 10% off all external hard drives with every MacBook repair, and we'll set up Time Machine for free for you.
SimplyFixIt offers exactly the same warranty as Apple for MacBook screen repairs; 90 days warranty for parts and labour. So in the unlikely event that something went wrong with your MacBook after the repair, you can revisit the store and we will get that fixed for you.
Why is my MacBook so slow?
Believe it or not, you are not alone. It's the top suggestion on Google search, and there are over 7 million results. People are looking for the same answers as you are.
We help more than 250 Mac users every month and of those customers who a left a review, 96% of them gave us 5 star reviews. That's because we know Macs. We've been working with them for years, and make sure that our technicians are certified by Apple so that they know Macs at least as well as the technicians who work at the Apple Store.
What can I do to boost the performance of my MacBook?
What is RAM?
There are two types of "memory" in a computer, RAM (Random Access memory) and drive storage. Without getting too technical, RAM gives your computer a high-speed temporary work space. It's where apps and data live while you are actively using them. If you have more RAM it means that your MacBook will normally feel faster as you are using apps, especially if you are opening multiple apps, or web browser tabs, at the same time.
The minimum amount of RAM that Apple puts into a MacBook now is 8GB of RAM, or 16GB in the 15-inch MacBook Pro. Up to very recently, there were more 4GB Macs out there, but I would say that if you have less than 8GB, you will see a performance boost from increasing your RAM.
If your MacBook is from 2012 or before, chances are that it has replaceable RAM chips. After that, Apple MacBooks have become so thin that they have opted to solder the memory chips directly onto the Logic Board in order to save space. Unfortunately, this makes increasing the RAM almost impossible. But for MacBooks from before 2012 (so a non-retina MacBook Pro), and most iMacs ( including most of the 21.5-inch models which Apple claims are non-upgradeable), there are several upgrade options available.
Fusion Drives and Flash Storage
If RAM is for storing apps and data when they are in use, the "hard drive" in your MacBook is for storing everything permanently. It stores all your pictures, emails, apps and any other data. I say "hard drive", but the more modern technology is a "solid state drive" or "flash drive" in Apple parlance.
In general terms, if you have a hard drive in your computer, and you upgrade to a Flash Drive, then you will see a huge performance difference. Your MacBook will start up much faster, apps will load quicker, battery life should improve and just generally, your computer will feel a lot more responsive. The Apple Certified Technicians at SimplyFixIt can give you advice on what is the best size Flash Drive for your MacBook.
Why not just keep the same size?
It may be that your current hard drive is nearly at full capacity, and simply swapping over to a Flash Drive at the same size won't help. It could be that you don't use all the space on your hard drive, and never will, and therefore buying a Flash Drive of the same size would be a waste of money. That's the thing about Flash Drives; they cost more than hard drives. They are cheaper than ever before, and definitely represent the best value performance boost for a MacBook, but if you needed a 512GB or a 1TB Flash Drive, it is definitely still an expensive upgrade.
If you do have a lot of data, 1TB or more, and don't want to invest in a flash drive of that capacity, there are still options for you. If your computer has a DVD drive, we can normally fit a Fusion Drive to your computer. This is a combination of hard drive and flash drive, which macOS is able to use as one single drive. It typically gives a boost of 3.5x performance when working on large files. Even just starting your MacBook should be a lot faster, maybe even twice as fast.
Upgrading a Mac from an Intel Core i5 processor to an Intel Core i7 processor is also possible. If we're honest, it's not a cheap upgrade. In a Mac, the processor is soldered into the main board (the Logic Board), which means that it is necessary to replace the entire Logic Board, rather than just the processor. But it will always be cheaper to replace the Logic Board of an existing MacBook than buy a new MacBook, especially if you are looking at an Intel Core i7 MacBook.
SimplyFixIt can advise you on your options for upgrading the Logic Board for your MacBook. If your MacBook is from 2013 or later, this could also be the only way to increase the RAM memory for your computer too.
We know that the data on your Mac is very important. If we are upgrading your drive to a Flash Drive or a Fusion Drive, we will do our best to transfer the data to the new drive. In 99% of cases this will go without a hiccup, but there may be very rare cases where there are underlying issues with the software on your computer and transferring it to the new drive will just tranfer the issues. Naturally, we recommend that everyone has a backup though, and because of the built in back-up solution in macOS (Time Machine), it's so simple. If you don't currently have a back-up of your data then ask about the options available to you. There's 10% off all external hard drives with every MacBook sperformance boost ervice, and we'll set up the Time Machine for free for you.