Recent customer reviews of SimplyFixIt at Corstorphine
Mr Craig. Fri, 13 March 2020
Efficient service. Very pleasant manner.
Mr Macfarlane. Wed, 11 March 2020
Mr Meikle. Mon, 2 March 2020
everthing was satisfactory
the engineer was attentive and very helpful
his advice was excellent
i would definately recommend you
Mr Chapman. Thu, 20 February 2020
Mr Lugenga. Sat, 15 February 2020
The repair and customer service was great. Estimated to take ca 2.5 and less than 2 hours I got SMS all was ready. The phone refurbished to its new glare for right price.
I will choose them again
Ms Newlands. Wed, 12 February 2020
I‘m very pleased with the work done on my iMac. I will return if I have any other problems with my Mac or iPad & I would definitely recommend you to my friends.
Mr Cuthbertson. Tue, 7 January 2020
The service I have received from SimplyFixIt has been first class—most recently with the upgrade of my computer to Windows 10. I would have no hesitation recommending their service to others.
Ms Laidlaw. Mon, 6 January 2020
The man who assisted me at Glasgow Road branch was excellent—I am not very good with technology but he was very reassuring and knowledgeable 😊
Ms Hutchon. Mon, 6 January 2020
Really good company to deal with. Fixed issue within a week and it seems to be working fine now. Good advice given and friendly staff.
Ms Combe. Mon, 6 January 2020
The customer service received was excellent, friendly and efficient
The computer & iPhone repair industry has become increasingly competitive over the last couple of years, with many new start ups entering the market.
Unfortunately, some companies have chosen to trick customers into believing that they are something they are not, by making unbelievable claims as to their credibility. With a little research, customers can avoid a dodgy repair and wasting time and money with these companies.
Question 1 : How long has the company been around?
There are some repair businesses that make claims to having 5 to 10 years experience, yet have only been around for a few months. A quick business name search can tell you when the business was established. Since we started as Ideal Computing in 1996 we've seen a lot of companies come and go.
Question 2 : Are there any independent reviews?
Happy customers will leave reviews and recommend others. It is interesting to see that many of our competitors who claim to have been around for years and have done thousands of repairs do not have a single person who has written a good thing about them. Check independent review sites such as Yelp, or eKomi and other forums to see if anyone has had a good (or bad) experience with your repairer.
SimplyFixIt customers have left over 2,700 reviews on Google through independent feedback collector eKomi and lots more comments can be found on independent forums.
Question 3 : How many repairs have they really done?
Some companies, which are only a few years old, are claiming 10,000 to 40,000 repairs. If you do the maths over how long they have been trading, some of them must have their technicians doing over 200 repairs a day. SimplyFixIt is the only local company dedicated to repairs with over 30 full time technicians. We have completed over 100,000 repairs to date (correct at July. 2016), and are the preferred repairer for over 300 schools and businesses around Edinburgh.
Question 4 : Is it Cash Only?
Some businesses are not registered for VAT and only accept cash. While this arrangement has its obvious tax benefits for the business and possibly their pricing, you have to ask yourself whether they will be around to honour their warranty if anything goes wrong. These businesses are focused on short term benefit and may not be looking too far ahead. These businesses tend to pop up one day and disappear a little while down the track.
You can check this information on the European Commission VAT number validation website.
SimplyFixIt accepts VISA, VISA Debit, MasterCard, Maestro, Apple Pay and, of course, cash payments.
There are many repair businesses with flashy websites filled with false claims designed to make them seem legitimate. We encourage customers to look beyond the website and spend a couple of minutes doing a background check to see what experiences other customers have had, and whether the claims made on the website are true. A business that makes false claims may not be entirely honest when it comes to looking after your laptop or phone that has a lot of confidential information and photos on it.