Recent customer reviews of SimplyFixIt at Corstorphine
Mrs Gould. Fri, 21 July 2023
The engineer who dealt with my laptop was most helpful and fixed my problem very promptly - and was friendly as well. i'd recommend SimplyFixIt to anyone.
Mr Harvey. Tue, 11 July 2023
Professional service, and was kept informed of progress.
Very pleased.
Mr Chisholm. Fri, 7 July 2023
I previously used the outlet on the Waverly steps. I made my way there recently only to find it closed. I come into the city by bus and pass another outlet on the Glasgow Road and so I returned there.The service as usual was good and friendly. In less than a week including a weekend I got a call to say the laptop was repaired having given permission to proceed two days earlier. Super service. I recommend the company to anybody with a problem.
Harris. Fri, 30 June 2023
Fantastic customer service, quick repair and great communication, i cant rate highly enough
Ross. Wed, 14 June 2023
Very quick, no attempt to sell anything just did exactly what was required and phone now works perfectly , went to Corstorphine branch and spoke to staff who ordered part, booked me in next day and sorted same day. Very impressed and got a 10% offer. Thanks.
Mr Barrett. Tue, 6 June 2023
SimplyFixIt provided an efficient professional service once again, as I have used the Corstorphine branch before, and I would be happy to recommend them.
Mr Grant. Mon, 5 June 2023
everything went to expectation
Bateman. Sat, 3 June 2023
Excellent service as always. Thanks
Mr Wishart. Mon, 29 May 2023
Excellent service. Very quick. Reliable!
Mr Duffin. Mon, 22 May 2023
I have used SimplyFixIt a few times in the past and have been impressed by the friendly and knowledgeable service provided. This time was no exception, giving me an initial diagnosis of the cause of my laptop's problem and the work which would be required to get it operating again. I was telephoned a couple of days later to advise the results of the investigations performed and the options available - plus the costs - and the work was then completed in the next 24 hours. Cheaper and more satisfying than buying a new laptop!
The computer & iPhone repair industry has become increasingly competitive over the last few years, with many new new companies entering the market.
Unfortunately, some companies have chosen to trick customers into believing that they are something they are not, by making unbelievable claims as to their credibility. With a little research, customers can avoid a dodgy repair and wasting time and money with these companies.
Question 1 : How long has the company been around?
There are some repair businesses that make claims to having 5 to 10 years experience, yet have only been around for a few months. A quick business name search can tell you when the business was established. Since we started as Ideal Computing, in 1996, we've seen a lot of companies come and go.
Question 2 : Are there any independent reviews?
Happy customers will leave reviews and recommend others. It is interesting to see that many of our competitors who claim to have been around for years and have done thousands of repairs do not have a single person who has written a good thing about them. Check independent review sites such as Trust Pilot, or eKomi and other websites, such as Google Reviews to see if anyone has had a good (or bad) experience with your repairer.
SimplyFixIt customers have left 6800 reviews on Google through independent feedback collector eKomi and lots more comments can be found on other independent review sites.
Question 3 : How many repairs have they really done?
Some companies, which are only a few years old, are claiming 10,000 to 40,000 repairs. If you do the maths over how long they have been trading, some of them must have their technicians doing over 200 repairs a day. SimplyFixIt is the only local company dedicated to repairs with over 30 full time technicians. We have completed over 100,000 repairs to date (correct at July. 2016), and are the preferred repairer for over 300 schools and businesses around Edinburgh.
Question 4 : Is it Cash Only?
Some businesses are not registered for VAT and only accept cash. While this arrangement has its obvious tax benefits for the business and possibly their pricing, you have to ask yourself whether they will be around to honour their warranty if anything goes wrong. These businesses are focused on short term benefit and may not be looking too far ahead. These businesses tend to pop up one day and disappear a little while down the track.
You can check this information on the European Commission VAT number validation website.
SimplyFixIt accepts VISA, VISA Debit, MasterCard, Maestro, Apple Pay and, of course, cash payments.
There are many repair businesses with flashy websites filled with false claims designed to make them seem legitimate. We encourage customers to look beyond the website and spend a couple of minutes doing a background check to see what experiences other customers have had, and whether the claims made on the website are true. A business that makes false claims may not be entirely honest when it comes to looking after your laptop or phone that has a lot of confidential information and photos on it.