This privacy policy applies to information collected through this website (SimplyFixIt). It does not apply to data collected through other channels, such as phone, email, or offline. When you visit our site, we may collect certain information, including your IP address, the pages you access, and technical details about your visit. In some areas, you may voluntarily provide Personal Information such as your name, email address, or phone number.
We use the information you submit to respond to your requests and provide our services. From time to time, we may also send you relevant updates about our services, including SmartFix™, product news, or other information we believe may be helpful. We may also use this data to improve our website and communications.
SimplyFixIt is not in the business of sharing your Personal Information with third parties. In certain circumstances, however, we may share your information with third parties, including if we believe we are legally obligated to disclose information to the government or third parties, where we are working with a vendor or business associate who is performing functions on our behalf, or if we are jointly providing services with a business partner. In the unlikely event that SimplyFixIt needs to investigate or resolve possible problems or inquiries, we may disclose any information about you to government officials as permitted by applicable law. We cannot guarantee that our security measures will prevent a third party from unlawfully accessing or intercepting transmissions or private communications.
At any time, you may request to correct or delete your Personal Information, or request that we no longer contact you via email, telephone, or post. To make such a request, please email [email protected]. Be sure to include your exact name, email address, and contact details so we can process your request accurately.
While this site may provide links to third-party websites, we are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before submitting any personal information.
Email Communications
We may send emails to schools, customers, or individuals who have expressed interest in our services. These emails may contain information about our products, support, or relevant services like SmartFix™.
To help us understand whether our emails are useful and being read, we may use standard tools that allow us to track when an email has been opened or whether certain links have been clicked. This is typically done using technologies such as tracking pixels or link redirection. This information helps us improve our communication and ensure it is relevant and timely.
This tracking does not involve collecting sensitive personal information, and we do not use it to build behavioural profiles. We do not share this information with third parties for marketing purposes.
You can opt out of these emails at any time by clicking the Unsubscribe link in the message, or by contacting us directly at [email protected].
Third-Party Payment Providers
We use Stripe to process online payments securely. When you make a purchase, Stripe may collect and process personal information such as your name, email address, billing and shipping addresses, payment method details (like your card number or bank details), device information, and IP address.
This information is used by Stripe to:
- Process your payment
- Prevent fraud
- Comply with legal and financial regulations
We do not store your full payment card details on our servers. All transactions are encrypted and handled directly by Stripe.
Stripe may also use cookies or similar technologies during the checkout process to improve security and user experience.
For more information on how Stripe processes personal data, you can visit Stripe’s Privacy Policy.
By using this site, you agree to the terms of this Privacy Policy. We may update this policy from time to time and will publish changes on this page. We encourage you to review this policy periodically. Continued use of our site after changes are posted indicates your acceptance of those updates.