Fix My Device

SimplyFixIt re-opened all of their stores on June 29th. If you live close to a shop you can visit any of the stores and speak to a technician. If you would prefer not to come into the store, or if you live outside of Edinburgh or Glasgow, that's fine too. We have lots of options for you. Follow the steps below for more information.

A wide image that is made up of a aerial view of Edinburgh on the left, and Glasgow on the right.

Are you near to Edinburgh or Glasgow?

Repairs for Edinburgh or Glasgow based customers

We re-opened our shops on the 29th June. Some shops are temporarily running on reduced hours, or have a reduced number of technicians working in them. You may be asked to wait outside the shop to ensure that it is possible to be sensibly distant from each other. As per Scottish Government guidelines, we ask that you wear a face covering if you can. We have also put other features in place, such as hand sanitiser dispensers for customers, perspex screens at the counters and enhanced cleaning routines inside the shops. If you would prefer not to come into the shop, then you can do that too — download and print this form, so that we have all the information that we need. (Don't worry if you don't have a printer.) We can provide you with the form when you arrive.) At the store, just ring the bell and we will go outside to collect the form and device from you.

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