Fix My Device

During the COVID-19 lockdown, we are still performing repairs of iPhones, iPads and Computers. If you live in Edinburgh or Glasgow, then you can drop your device off at any of our storres, in Edinburgh, or the Bath Street store in Glasgow. We are available for device drop-offs, Monday to Friday, 9 – 6. If you are not able to make it to either of these stores, or if you live outside Scotland then you can mail your device to us, we’ll fix it and send it back by secure overnight courier.

Are you close to a store?

Repairs for Edinburgh or Glasgow based customers

Technicians are working in the store from Monday to Friday, 9am – 6pm. You can drop your device off at any time while they are there. Unfortunately, we cannot let you enter the premises. That rule applies even if it’s raining, so I would advise that you call from your car once you are outside. You can reach the Edinburgh store on 0131 549 8820 or Glasgow on 0141 237 8797.

Please download and print this form so that we have all the information that we need. If you don’t have a printer, don’t worry. We can provide you with the form when you arrive. But remember, we can’t let you on the premises. I’m sorry, but this is the only way that we can carry out the repairs.


Once you have a completed form, you can drop your device to your nearest SimplyFixIt Store. 0131 549 8820


Once you have a completed form, you can drop your device to the Bath Street Store. The address is 11 Bath Street, Glasgow. G2 1HY. 0141 237 8797. It’s really close to Buchanan Galleries,

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