Reviews of SimplyFixIt

SimplyFixIt
22 Raeburn Place,Stockbridge Edinburgh, EH4 1HN
4.7 out of 5 stars, based on 1084 reviews
 

Recent customer reviews of SimplyFixIt at Stockbridge

5

Fast, efficient and kind. I don‘t use anyone else.

4

Not a lot i can suggest

5

I am not good at using my computer which I purchased from your firm around two years ago. However when I need advice I know that I can ask Mariusz and his team in Stockbridge to sort oiut my problems, whether they relate to security issues or just mechanical ones. they are all very patient. Thank you, SimplyFixIt.

5

Excellent service and iMac was repaired in a short space of time which was greatly appreciated. Wouldn‘t hesitate to recommend based on my experience.

4

Quite expensive initial cost to look at the computer—I do remember when it was £69

5

I have used the services of SimplyFixIt 3 times now and each time they have been totally professional very straight forward and have solved the problem as well as delivering goods back to me on time and when specified. they are a very good team of skilled craftsmen and women ,I will use them again whenever the need arises . Thank you
***

5

Excellent, quick and ever reliable service.

5

Very polite, efficient, and at a reasonable price. I was able to call by later on the same day, and pick up my sorted–out phone.

5

Always delighted with the service

5

really happy with the excellent customer service. always polite and speedy service too. would always recommend to family and friends which I already have done!

The computer & iPhone repair industry has become increasingly competitive over the last couple of years, with many new start ups entering the market.

Unfortunately, some companies have chosen to trick customers into believing that they are something they are not, by making unbelievable claims as to their credibility. With a little research, customers can avoid a dodgy repair and wasting time and money with these companies.

Question 1 : How long has the company been around?

There are some repair businesses that make claims to having 5 to 10 years experience, yet have only been around for a few months. A quick business name search can tell you when the business was established. Since we started as Ideal Computing in 1996 we've seen a lot of companies come and go.

Question 2 : Are there any independent reviews?

Happy customers will leave reviews and recommend others. It is interesting to see that many of our competitors who claim to have been around for years and have done thousands of repairs do not have a single person who has written a good thing about them. Check independent review sites such as Yelp, or eKomi and other forums to see if anyone has had a good (or bad) experience with your repairer.

www.yelp.co.uk

www.ekomi.co.uk

SimplyFixIt customers have left over 2,700 reviews on Google through independent feedback collector eKomi and lots more comments can be found on independent forums.

Question 3 : How many repairs have they really done?

Some companies, which are only a few years old, are claiming 10,000 to 40,000 repairs. If you do the maths over how long they have been trading, some of them must have their technicians doing over 200 repairs a day. SimplyFixIt is the only local company dedicated to repairs with over 30 full time technicians. We have completed over 100,000 repairs to date (correct at July. 2016), and are the preferred repairer for over 300 schools and businesses around Edinburgh.

Question 4 : Is it Cash Only?

Some businesses are not registered for VAT and only accept cash. While this arrangement has its obvious tax benefits for the business and possibly their pricing, you have to ask yourself whether they will be around to honour their warranty if anything goes wrong. These businesses are focused on short term benefit and may not be looking too far ahead. These businesses tend to pop up one day and disappear a little while down the track.

You can check this information on the European Commission VAT number validation website.

SimplyFixIt accepts VISA, VISA Debit, MasterCard, Maestro, Apple Pay and, of course, cash payments.

There are many repair businesses with flashy websites filled with false claims designed to make them seem legitimate. We encourage customers to look beyond the website and spend a couple of minutes doing a background check to see what experiences other customers have had, and whether the claims made on the website are true. A business that makes false claims may not be entirely honest when it comes to looking after your laptop or phone that has a lot of confidential information and photos on it.