Recent customer reviews of SimplyFixIt at Bath Street
Mr Fullerton. Mon, 19 July 2021
Delighted with the service; it was effective, friendly and quick. I would not hesitate to recommend it to others.
Ms Bishop. Fri, 16 July 2021
Great service would highly recommend you to family and friends very satisfied with the service very helpful staff on both visits to the store
Mr Hunter. Thu, 15 July 2021
I was really impressed and (I have to admit) a little surprised just how professional and helpful they were (***). The job was ready for collection in a couple of hours as promised and a very good job it was
. (Smashed screen replacement)
Will not go back to *** again—too expensive and required me to unlock the phone and give them access to its contents .. (NOT required by SimplyFixIt)
Miss Burns. Wed, 14 July 2021
Fantastic value. Quick service and friendly staff. First rate.
Miss Mcginty. Wed, 14 July 2021
I would highly recommend your services to others . I found both staff with whom i spoke to be very courteous and knowledgeable . Would definitely use again .
Mr Coyle. Tue, 13 July 2021
Excellent service, diagnosed and fixed the problem
Macmillan. Sat, 10 July 2021
Having previously used the services I telephoned and discussed the issue I had with my phone. Dennis clearly explained the options I had and I attended and left the phone with him. The repair was carried out promptly and I was delighted with the result. A very professional job carried out by an extremely competent technician. I have no hesitation in recommending their services and I will certainly use them again should the need arise.
Ms Mcgowan. Wed, 7 July 2021
Top notch repair. Pricey but what I needed
Mr Threshie. Sat, 26 June 2021
Very efficient, friendly service. Knowledgeable provider. Excellent value. Overall, excellent.
Mr Aurelien. Fri, 25 June 2021
SimplyFixIt is a trusted place where I‘ve given my laptop for repair twice, and the employees are very professional and reliable.
The computer & iPhone repair industry has become increasingly competitive over the last few years, with many new new companies entering the market.
Unfortunately, some companies have chosen to trick customers into believing that they are something they are not, by making unbelievable claims as to their credibility. With a little research, customers can avoid a dodgy repair and wasting time and money with these companies.
Question 1 : How long has the company been around?
There are some repair businesses that make claims to having 5 to 10 years experience, yet have only been around for a few months. A quick business name search can tell you when the business was established. Since we started as Ideal Computing, in 1996, we’ve seen a lot of companies come and go.
Question 2 : Are there any independent reviews?
Happy customers will leave reviews and recommend others. It is interesting to see that many of our competitors who claim to have been around for years and have done thousands of repairs do not have a single person who has written a good thing about them. Check independent review sites such as Trust Pilot, or eKomi and other websites, such as Google Reviews to see if anyone has had a good (or bad) experience with your repairer.
SimplyFixIt customers have left 5429 reviews on Google through independent feedback collector eKomi and lots more comments can be found on other independent review sites.
Question 3 : How many repairs have they really done?
Some companies, which are only a few years old, are claiming 10,000 to 40,000 repairs. If you do the maths over how long they have been trading, some of them must have their technicians doing over 200 repairs a day. SimplyFixIt is the only local company dedicated to repairs with over 30 full time technicians. We have completed over 100,000 repairs to date (correct at July. 2016), and are the preferred repairer for over 300 schools and businesses around Edinburgh.
Question 4 : Is it Cash Only?
Some businesses are not registered for VAT and only accept cash. While this arrangement has its obvious tax benefits for the business and possibly their pricing, you have to ask yourself whether they will be around to honour their warranty if anything goes wrong. These businesses are focused on short term benefit and may not be looking too far ahead. These businesses tend to pop up one day and disappear a little while down the track.
You can check this information on the European Commission VAT number validation website.
SimplyFixIt accepts VISA, VISA Debit, MasterCard, Maestro, Apple Pay and, of course, cash payments.
There are many repair businesses with flashy websites filled with false claims designed to make them seem legitimate. We encourage customers to look beyond the website and spend a couple of minutes doing a background check to see what experiences other customers have had, and whether the claims made on the website are true. A business that makes false claims may not be entirely honest when it comes to looking after your laptop or phone that has a lot of confidential information and photos on it.