Reviews of SimplyFixIt

SimplyFixIt
11 Bath Street, Glasgow, G2 1HY
4.7 out of 5 stars, based on 617 reviews
 

Recent customer reviews of SimplyFixIt at Bath Street

5

Great service used many times to fix children and families phones. Fair price quick service and customer focus superb. Great work by all in the shops thanks

5

Staff were really nice and helpful. And they did my phone really quickly. Also put on the screen protector for me, which I always find really tricky.

5

Very quick, very efficient and a good price. Result!

5

I went to SimplyFixIt with a mobile phone whose battery was pretty well gubbed, despite the fact that it appeared to be ok when checked on the device itself. The assistant istalled a new battery at my insistence while I went for lunch to an excellent restaurant just across the road. All is well now. Phone as good as new! I would happily return to SimplyFixIt and would strongly recommend it to everyone else.

5

Fast, reliable friendly service. Have already recommended yourselves to friends.

5

I was having a problem with my iPhone and I was busy at the COP26 in Glasgow, so I needed it fixed asap. The people at fixit were friendly and helpful. They diagnosed the problem, fixed it, ran some tests to confirm it was ok, all in a coupe of hours. Very good. Reasonable price, too.

5

Good knowledge of the product and service of same. Highly recommend.

4

Counter staff good, clear, helpful and well–informed. Sure, the battery replacement took longer than expected, but it was in mid COP26 + covid+ supply–chain problems and post–Brexit problems, so no big deal. I‘d missed a call to my land–line on the Friday, and having been told on the Thursday it would be ready on Friday, I turned up on the Saturday... and had to go away for an hour so it could be fitted / sorted. Not a disaster, but staff again v good and the Macbook is now restored to full health. Yes, I‘ll be back when I next need a Mac fixed.

5

Excellent!! Diagnosed problem with my laptop in seconds and fixed it to complete satisfaction in a day. Would highly recommend.

5

Good, friendly, helpful service.

The computer & iPhone repair industry has become increasingly competitive over the last few years, with many new new companies entering the market.

Unfortunately, some companies have chosen to trick customers into believing that they are something they are not, by making unbelievable claims as to their credibility. With a little research, customers can avoid a dodgy repair and wasting time and money with these companies.

Question 1 : How long has the company been around?

There are some repair businesses that make claims to having 5 to 10 years experience, yet have only been around for a few months. A quick business name search can tell you when the business was established. Since we started as Ideal Computing, in 1996, we’ve seen a lot of companies come and go.

Question 2 : Are there any independent reviews?

Happy customers will leave reviews and recommend others. It is interesting to see that many of our competitors who claim to have been around for years and have done thousands of repairs do not have a single person who has written a good thing about them. Check independent review sites such as Trust Pilot, or eKomi and other websites, such as Google Reviews to see if anyone has had a good (or bad) experience with your repairer.

Trustpilot.com

www.ekomi.co.uk

SimplyFixIt customers have left 5626 reviews on Google through independent feedback collector eKomi and lots more comments can be found on other independent review sites.

Question 3 : How many repairs have they really done?

Some companies, which are only a few years old, are claiming 10,000 to 40,000 repairs. If you do the maths over how long they have been trading, some of them must have their technicians doing over 200 repairs a day. SimplyFixIt is the only local company dedicated to repairs with over 30 full time technicians. We have completed over 100,000 repairs to date (correct at July. 2016), and are the preferred repairer for over 300 schools and businesses around Edinburgh.

Question 4 : Is it Cash Only?

Some businesses are not registered for VAT and only accept cash. While this arrangement has its obvious tax benefits for the business and possibly their pricing, you have to ask yourself whether they will be around to honour their warranty if anything goes wrong. These businesses are focused on short term benefit and may not be looking too far ahead. These businesses tend to pop up one day and disappear a little while down the track.

You can check this information on the European Commission VAT number validation website.

SimplyFixIt accepts VISA, VISA Debit, MasterCard, Maestro, Apple Pay and, of course, cash payments.

There are many repair businesses with flashy websites filled with false claims designed to make them seem legitimate. We encourage customers to look beyond the website and spend a couple of minutes doing a background check to see what experiences other customers have had, and whether the claims made on the website are true. A business that makes false claims may not be entirely honest when it comes to looking after your laptop or phone that has a lot of confidential information and photos on it.