Reviews of SimplyFixIt

SimplyFixIt
11 Bath Street, Glasgow, G2 1HY
4.7 out of 5 stars, based on 664 reviews
 

Recent customer reviews of SimplyFixIt at Bath Street

5

Everything was simple and easy and they were so understanding when I had some issues with my bank!

5

V happy customer

5

Cleaned my charge terminal for free and replaced battery and a great price on my prehistoric iPhone 8
Fast effective service

5

Excellent service and very helpful staff.
We had an old iPhone which was running out of charge very quickly.They replaced the battery, but there was another problem after the battery was replaced in our iPhone and it still wasn’t charging properly .The problem was promptly and efficiently dealt with at no further charge and we now have a fully functioning phone again. A much better option than having to buy a new phone.

5

These guys managed to restore power to my iPhone & save my important data, something Apple said they were unable to do. They provided a prompt & reasonably priced service & I would thoroughly recommend them to anyone with iPhone problems.

5

Superb workmanship and superb price for a 8th gen ipad screen replacement.

5

Popped into the store as I had previously booked an apple appointment but their fire alarm went off. Needed to get my phone fixed that day and seen this store. Quick, friendly and efficient—will definitely recommend and god forbid I have any further problems I’ll bring my phone here.

5

Just perfect ,honest and helpful.

5

Made the repair that was required. *** said it could not be done; I had to buy a new iPad

5

Battery was draining on my iPhone went into SimplyFixIt in bath street to see if they could help.told them what was happening said I needed anew battery ,went in the next day they remembered who I was and with in a hour I had my phone back working as good as new and a very reasonable price.

The computer & iPhone repair industry has become increasingly competitive over the last few years, with many new new companies entering the market.

Unfortunately, some companies have chosen to trick customers into believing that they are something they are not, by making unbelievable claims as to their credibility. With a little research, customers can avoid a dodgy repair and wasting time and money with these companies.

Question 1 : How long has the company been around?

There are some repair businesses that make claims to having 5 to 10 years experience, yet have only been around for a few months. A quick business name search can tell you when the business was established. Since we started as Ideal Computing, in 1996, we’ve seen a lot of companies come and go.

Question 2 : Are there any independent reviews?

Happy customers will leave reviews and recommend others. It is interesting to see that many of our competitors who claim to have been around for years and have done thousands of repairs do not have a single person who has written a good thing about them. Check independent review sites such as Trust Pilot, or eKomi and other websites, such as Google Reviews to see if anyone has had a good (or bad) experience with your repairer.

Trustpilot.com

www.ekomi.co.uk

SimplyFixIt customers have left 5910 reviews on Google through independent feedback collector eKomi and lots more comments can be found on other independent review sites.

Question 3 : How many repairs have they really done?

Some companies, which are only a few years old, are claiming 10,000 to 40,000 repairs. If you do the maths over how long they have been trading, some of them must have their technicians doing over 200 repairs a day. SimplyFixIt is the only local company dedicated to repairs with over 30 full time technicians. We have completed over 100,000 repairs to date (correct at July. 2016), and are the preferred repairer for over 300 schools and businesses around Edinburgh.

Question 4 : Is it Cash Only?

Some businesses are not registered for VAT and only accept cash. While this arrangement has its obvious tax benefits for the business and possibly their pricing, you have to ask yourself whether they will be around to honour their warranty if anything goes wrong. These businesses are focused on short term benefit and may not be looking too far ahead. These businesses tend to pop up one day and disappear a little while down the track.

You can check this information on the European Commission VAT number validation website.

SimplyFixIt accepts VISA, VISA Debit, MasterCard, Maestro, Apple Pay and, of course, cash payments.

There are many repair businesses with flashy websites filled with false claims designed to make them seem legitimate. We encourage customers to look beyond the website and spend a couple of minutes doing a background check to see what experiences other customers have had, and whether the claims made on the website are true. A business that makes false claims may not be entirely honest when it comes to looking after your laptop or phone that has a lot of confidential information and photos on it.