Recent customer reviews of SimplyFixIt at Bath Street
Mr Hewitt. Thu, 19 March 2020
No improvements possible.
Outstanding service, excellent communication and excellent standard of work
Mr Diplexcito . Wed, 18 March 2020
Excellent service from ***. Theyve brought new life to my iPhone 7 by replacing the battery and additionally saved my MacBook Pro from death! It took time but was well worth the wait—cannot fault ***s communication, explaining the progress of my MacBooks repair in simplified terms that a non–computer genius would understand. Totally recommend these guys and they really do go above and beyond to ensure your expensive tech is repaired to a high, meticulous standard!
Mr Hutcheson. Sun, 15 March 2020
I would definitely recommend SimplyFixIt as the service I received when I had a problem with my MacBook Air was excellent. The staff were knowledgable, kept me up to date with progress and made special arrangements to allow me to get my device back when the shop had to close to the public due to the Coronavirus situation.
Mr Mcrae. Sat, 14 March 2020
There was a bit of a delay but totally understandable in these difficult times
Mr Robertson . Fri, 6 March 2020
fantastic 25 out of ten : if only our politicians were as good at fixing things !
Mr Finlayson. Wed, 4 March 2020
Had a problem with Windows 10 on my Mac‘s Bootcamp partition. Although it did take some time for the guys to fix, they managed to get it going again.
Very knowlegible and friendly, helpful staff who were good at troubleshooting and knew what they were doing.
I have used them before for a variety of fixes/repairs and would highly recommend them—and much cheaper than the Apple Store.
Ms Campbell. Tue, 3 March 2020
Staff at SimplyFixIt *** are fantastic. Explained everything and service was fast and fab. My phone is like a brand new phine now.
Ms Clark. Fri, 28 February 2020
Would highly recommend SimplyFixIt and will definitely use again. Fast, professional service and really competitive prices
Mr Macdonald . Thu, 27 February 2020
Mr Macfadyen. Thu, 27 February 2020
Simply put, an expanded battery could have cut short my
computing life. This was rectified quickly and efficiently. Thank You.
The computer & iPhone repair industry has become increasingly competitive over the last couple of years, with many new start ups entering the market.
Unfortunately, some companies have chosen to trick customers into believing that they are something they are not, by making unbelievable claims as to their credibility. With a little research, customers can avoid a dodgy repair and wasting time and money with these companies.
Question 1 : How long has the company been around?
There are some repair businesses that make claims to having 5 to 10 years experience, yet have only been around for a few months. A quick business name search can tell you when the business was established. Since we started as Ideal Computing in 1996 we've seen a lot of companies come and go.
Question 2 : Are there any independent reviews?
Happy customers will leave reviews and recommend others. It is interesting to see that many of our competitors who claim to have been around for years and have done thousands of repairs do not have a single person who has written a good thing about them. Check independent review sites such as Yelp, or eKomi and other forums to see if anyone has had a good (or bad) experience with your repairer.
SimplyFixIt customers have left over 2,700 reviews on Google through independent feedback collector eKomi and lots more comments can be found on independent forums.
Question 3 : How many repairs have they really done?
Some companies, which are only a few years old, are claiming 10,000 to 40,000 repairs. If you do the maths over how long they have been trading, some of them must have their technicians doing over 200 repairs a day. SimplyFixIt is the only local company dedicated to repairs with over 30 full time technicians. We have completed over 100,000 repairs to date (correct at July. 2016), and are the preferred repairer for over 300 schools and businesses around Edinburgh.
Question 4 : Is it Cash Only?
Some businesses are not registered for VAT and only accept cash. While this arrangement has its obvious tax benefits for the business and possibly their pricing, you have to ask yourself whether they will be around to honour their warranty if anything goes wrong. These businesses are focused on short term benefit and may not be looking too far ahead. These businesses tend to pop up one day and disappear a little while down the track.
You can check this information on the European Commission VAT number validation website.
SimplyFixIt accepts VISA, VISA Debit, MasterCard, Maestro, Apple Pay and, of course, cash payments.
There are many repair businesses with flashy websites filled with false claims designed to make them seem legitimate. We encourage customers to look beyond the website and spend a couple of minutes doing a background check to see what experiences other customers have had, and whether the claims made on the website are true. A business that makes false claims may not be entirely honest when it comes to looking after your laptop or phone that has a lot of confidential information and photos on it.