Recent customer reviews of SimplyFixIt at Bath Street
Murchison. Wed, 3 May 2023
Once again I was completely happy with all aspects of the service at "SimplyFixIt" and would certainly recommend your services to others!
Zelazko. Tue, 25 April 2023
Great service and strongly recommended because of comparison to Apple prices whilst same job done properly by specialists in those areas. I'd just like to say thank You and it's good to know where to turn to next time especially when a product is not anymore on a warranty.
Bortkiewicz. Mon, 24 April 2023
Really happy with my experience. My MacBook Pro had liquid damage, from coke of all things. They did a deep internal clean needed to replace the keyboard but always kept me in the loop. There was a little niggle in the keyboard when I got it back, so I went back in the shop and within the hour they had corrected it. Top service !
Jackson. Wed, 19 April 2023
Very helpful and informative, easy to talk to.
Prompt and efficient service.
Mohammed. Mon, 17 April 2023
Good Service
Holmes. Mon, 17 April 2023
Excellent and rapid service . Knowledgeable and helpful staff who responded very quickly to correct the fault with my laptop screen. I would definitely use again and will recommend to others.
Stowe. Mon, 17 April 2023
What an excellent service I received from Calum in Glasgow. My laptop went in for repair on Monday morning and was ready for collection on Friday morning of same week. Repair prices are reasonable and nothing seems to be too much bother for friendly and knowledgeable staff.
Waite. Wed, 12 April 2023
Excellent service with the work carried out in the timescale given
The Staff were very professional and courteous and I would have no hesitation in recommending the company to anyone needing their computer or tablet repaired
Mashhadi Ramezan. Sat, 1 April 2023
Well, I paid for grad A iPhone 13 Pro backing case, but when I received it, had tooling marks scratches at the bezel.. four small areas, and its hidden because I have a case but still, my back glass was shattered and the bezels where brand new as I had a case from day one I did not notice at the time of collection, and tbh if I would have known I am gonna receive it scratched I would have bought grade C grade B, not paying the premium price tag of 289
Harris. Fri, 31 March 2023
very good service, will use again
The computer & iPhone repair industry has become increasingly competitive over the last few years, with many new new companies entering the market.
Unfortunately, some companies have chosen to trick customers into believing that they are something they are not, by making unbelievable claims as to their credibility. With a little research, customers can avoid a dodgy repair and wasting time and money with these companies.
Question 1 : How long has the company been around?
There are some repair businesses that make claims to having 5 to 10 years experience, yet have only been around for a few months. A quick business name search can tell you when the business was established. Since we started as Ideal Computing, in 1996, we've seen a lot of companies come and go.
Question 2 : Are there any independent reviews?
Happy customers will leave reviews and recommend others. It is interesting to see that many of our competitors who claim to have been around for years and have done thousands of repairs do not have a single person who has written a good thing about them. Check independent review sites such as Trust Pilot, or eKomi and other websites, such as Google Reviews to see if anyone has had a good (or bad) experience with your repairer.
SimplyFixIt customers have left 6800 reviews on Google through independent feedback collector eKomi and lots more comments can be found on other independent review sites.
Question 3 : How many repairs have they really done?
Some companies, which are only a few years old, are claiming 10,000 to 40,000 repairs. If you do the maths over how long they have been trading, some of them must have their technicians doing over 200 repairs a day. SimplyFixIt is the only local company dedicated to repairs with over 30 full time technicians. We have completed over 100,000 repairs to date (correct at July. 2016), and are the preferred repairer for over 300 schools and businesses around Edinburgh.
Question 4 : Is it Cash Only?
Some businesses are not registered for VAT and only accept cash. While this arrangement has its obvious tax benefits for the business and possibly their pricing, you have to ask yourself whether they will be around to honour their warranty if anything goes wrong. These businesses are focused on short term benefit and may not be looking too far ahead. These businesses tend to pop up one day and disappear a little while down the track.
You can check this information on the European Commission VAT number validation website.
SimplyFixIt accepts VISA, VISA Debit, MasterCard, Maestro, Apple Pay and, of course, cash payments.
There are many repair businesses with flashy websites filled with false claims designed to make them seem legitimate. We encourage customers to look beyond the website and spend a couple of minutes doing a background check to see what experiences other customers have had, and whether the claims made on the website are true. A business that makes false claims may not be entirely honest when it comes to looking after your laptop or phone that has a lot of confidential information and photos on it.